Yodel
Happiness score is 44 out of 100
2.8 out of 5 stars.
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Yodel Employee Reviews

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Very unorganised with parcel couriers. Taken for granted, must go through a lot of couriers. Must lose alot of good couriers, it's a shame really. But you get away with it.
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Don't expect to be valued, you are just a number.Night management is non existent. He has no clue what's going on during his shift and people get away with doing as little as possible.How is this new manager still got a job there goes beyond me.It could be a good place to work unfortunately Lichfield depot is very badly managed.Let's not gorget that they will ask you to work as many hours as possible so expect to have 1 day off per week.
Pros
none
Cons
pay, management
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Awful management, told me start of December to start after I applied in September, I waited the whole of December and they kept no showing, my start date was the 11th of January. 6 weeks later than when I was told I would start. No communication, I enjoy the work but complete at on my company. They just take the p*** out of you. Office girls speak to you like your nothing, anyone who works for yodel think they are above air and can speak to you and treat you like s***. Please don’t bother
Pros
Time your yourself and be your own boss
Cons
Yodel have no communication
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I have been there at 6 month, while I only got complains. You are too slow, you are too fast, your packages missing, etc. Never received a good word. Without off, without break. Like a robot...
Pros
Nothing
Cons
Unacceptable privacy policies and culture
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Very poor management, bad work culture, workloads target unrealistically high. Working conditions at depo are poor. Days off a plus and okay money....
Pros
Three days a week off, okay pay
Cons
Long days, bad management, overworked
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Treat you like slaves, workers worked to the bone, boring dull environment, poor standard of working, systematically set up to not enable anything but monotonous work and little interaction with other people which makes it miserable, no attempt to mix up the duties and shifts to spare you physically if something is getting overused and mentally for variety because that would involve actual management and they are not in the business of making happy workers so much as using the staff to get what they need, disposable people and don't care if the staff break and get overuse injuries, workload that also doesn't support proper H&S methods. Culture is awful, poorly vetted staff means the good staff are often picking up the slack of awful staff that come like a revolving door of wrong uns, this causes so much tension in the place, fights breaking out, ambulances for GBH, staff collapsing and police called and managers have awful people skills and get out of doing any actual work despite expecting everyone else to and actually managing their staff, they are quite happy to let some people work themselves to the bone, whilst others toss it off, so long as their numbers get hit, don't care how.
Pros
None
Cons
Poor management, overuse injuries, toxic culture.
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No management on night shift so people could do as they please, might sound good but this leads to staff not doing there job and other workers left to do it, as there was no real management on the shift,
Pros
Do what you like
Cons
No life
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Worked too hard and pyt under tremendous pressure to achieve more and more and more. Forced to break speed limits to deliver on time and drive very long hours with no breaks.
Pros
None
Cons
Long hours, not appreciated, stressful work and pressured to break laws to achieve their goals.
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I started this job a few months ago in this crazy period. Everyone is so supportive any questions u go on group chat and really expect a reply in minutes if it’s finding the house which within minutes u will get a reply. Got a package with car scraper , hand sterilise, wipes , phone battery pack , face masks plus jelly beans. I’ve worked for a lot of companies throughout my life and I love this one. U can make your deliveries any time u please as long as it’s before 9pm. I myself cannot fault my experience
Pros
Choose your times
Cons
Rain
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Official response from Yodel
17 February 2021
Thank you for taking the time to share your experience whilst working for Yodel. It’s great to hear you have settled into the Yodel family and enjoying your role. I’ll be sure to share your feedback with the wider team. Thanks again, Team Yodel
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Worked at Yodel for over 2 years and was really happy with the job. Van was available and ready to load in the morning. Left to load your own van and plan your own ruote. Once delivered all your parcels you are free to go home
Pros
Job and knock
Cons
Can be long days
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I want to personally thank everyone at yodel they all looked after me look there wasn't much training but hey and the PDA system is poor but who cares the staff and other drivers are amazing I liked my manager I stressed him he stressed me but he was never rude and never pushed me
Pros
Good wages
Cons
Long hours
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Official response from Yodel
17 February 2021
Thank you for taking the time out to leave a review. We would like to say thank you to you too for all your hard work.We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thanks again, Team Yodel
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Worked there for a few month absolute shocking had to wait nearly 2 hours on a morning for parcels to be ready so wasn’t leaving until 12 o’clock, was getting home at stupid times 7/8 at night, sometimes u get over 150+ parcels which is too many and if you don’t do them all they straight on the phone even if u just leave one, they expect you do deliver parcels in the pitch black, the managers are clueless, lots of licky bums aswell, favourites get put on more money for doing the exact same job DO NOT WORK FOR THESE COWBOYS
Pros
Nothing
Cons
Everything
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No information about the work , just getting to start and that's it.No Safety at workplace regulations respected, people lift more than they should on a regular basis when unloading the lorries, and that is as it is expected to be done so asking for help while in the truck is weird at that place.So if you want to keep a healthy back....that's not the place.Work-pace is agitated even if it should not be, as to be seen that you are ''active'' sort of behaviour, guess this comes from the common practice there.Anyway, felt to go after the first hours as it was obvious it's a wrong place to be.
Pros
If you don't have much option for the moment
Cons
Everything
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All I can say Is beware of dissappointment in this place, also dont trust northen rights who reccomend me this place. If you are happy to work like a dog, having your head battered and confused because people just cant speak and communicate proper english, people cant spell and organise numbers 1 to 10.Also most important having to break your back whilst lifting heavy objects at very fast pace. Oh 1 worker had headphones on in busy enviroment so not sure why that person is getting away with it. Also dont expect learn slow just for to digest your learning, its all rush rush rush here. Also the products here get chucked around to get close enough for to get broken.
Pros
It was vending machines and microwave
Cons
Very long boring hours.
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yodel was a job you would turn up for every day to work under your own supervision and the job was what you made of it. Good relationship with other drivers and depot team.
Pros
worked under own supervision.
Cons
could be long days.
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Official response from Yodel
17 February 2021
Thank you for taking the time out to leave a review. We really appreciate your feedback and will ensure this is fed back to the wider Yodel team. Thanks again, Team Yodel
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I love working in Yodel, I feel the team all work together and help each other, and efforts are always recognised! I am proud to be a part of this company.
Pros
Lovely Location on the Albert Dock
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Official response from Yodel
17 February 2021
Thank you for taking the time to share your experience whilst working for Yodel. It’s great to hear you have settled into the Yodel family and enjoying your role. I’ll be sure to share your feedback with the wider team. Thanks again, Team Yodel
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Never follow health and safety so always putting workers at risk. Want you to lift upto 30kg over head to fit into wagons at the very top, want you to be fast when moving unsafe pallets. Disgusting canteen and food is a rip off for food cooked a day before you get it and it's dried out in the heater
Pros
Zero pros
Cons
Long hours, bad management, unsafe workplace, no social distancing
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management dont care about the couriers unless your a man in van low volume as all work goes to miv even with a minimum cap they send out very few parcels most days after fuel its well below minimum wage wait until lunchtime to get your parcels. work withdrawn as they give it to miv when you have been servicing the round for over 12 months. no communication and if they decide to give all your work to miv because they are complaining of low volume you just get a text saying they have no work for you WOULD NOT RECOMMEND WORSE THAN HERMES TO WORK FOR
Pros
None
Cons
Low wages little work bad management
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I wouldent recomend working ther to anyone treated like dirt was made to ubload 8 40 tone lorry trailers had anither guy helping my which they kept swopping them to give them a break when i asked i just got no get on with it and i was undercut on my ours .the place needs shutting down and reopening with complet new staff who know what health and saftey means .and seeing how yodel treat the parcels i can understand why everything is broken or crushed .dont worj for them they lie alot .best thing i did was not going back .
Pros
No pros
Cons
Treat like dirt
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Yodel is a good company to work for..its the agency people solutions who are terrible..Really bad attitudes..stay clear of them especially in shaw Oldham..
Pros
Good if you get taken on by yodel
Cons
Agency q
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Don't do it to yourself you are worth more.Yodels organisation and communication is the worst I have ever encountered nobody knows what is going on. Constantly having to call about issues.Pay is a pittance at 65p a parcel and loads of rural properties my tour was about 65miles. App is useless doesn't take into account long term road closures.You would be better flipping burgers and it would be better for your sanity.. Also paid more not just by a little either.. these owner driver delivery jobs need to be regulated I earned way less than minimum wage.By all means try delivery driving just don't try it a yodel..Man just thinking about it makes me angry. They really take advantage of you.
Pros
None
Cons
Communication app pay wear and tear. Yodel
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