YOPA Property Ltd
1.6 out of 5 stars.
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YOPA Property Ltd Reviews

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Location
United Kingdom10 reviews

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1.7Work-life balance

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Insights into YOPA Property Ltd

Based on 2 survey responses
What people like
  • Energising work tasks
  • Time and location flexibility
Areas for improvement
  • Supportive environment
  • Feeling of personal appreciation
  • Fair pay for job

Don't work there

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The most useful review selected by Indeed
It was good at the beginning but after about 4 months all new management came in and turned it into a morgue with no atmosphere. All the perks was taken away. Should have been customer service but ended up been a sales role and we wasn't informed of it. We was told hit your target or lose your chair or if your face fitted you was ok. Do many other things happened what shouldn't have but they seem to get away with it . Don't work there at all is all I can say
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Not good

Promises Were not kept and there is no room for progression at this company very unprofessional and very bad management. Commission structure was also Changed however the people that I worked with my colleagues were very lovely shame about the rest of the staff
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Terrible

DO NOT WORK FOR THIS COMPANY As previous posts state you are sold this exceptional opportunity where the earning potential is limitless. In reality you get VERY POOR leads, lack of any kind of support and earn less than minimum wage. I would urge anyone considering taking the jump to self employment with Yopa. DONT DO IT
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Poor Workplace

Management are poor, used to be a very good place to work, great atmosphere, great staff then then the new management came in... they do nothing but patronise you, used to have breakfast cobs every Friday and this was taken away as they went over budget wasting money on silly things like colouring competitions (who can colour the best Easter bunny) supposed to be an estate agents but comes across as a nursery. Walls are painted bright orange - it's so tacky. Most of the best staff bent over backwards for this company and got nothing in return... which is why so many people walked out !

Pros

None anymore

Cons

Everything above
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Ambitions quickly shattered by poor management.

You join the company with such high hopes on the promises and assurances you are told by the regional management but very quickly realise that it's a pack of lies. You are told that your territory is your own business but the contract states it can be taken away with 7 days notice. You need to set up a limited company to start, then the additional costs of insurances and additional equipment compatible to their IT systems. You are fed valuation appointments but many will not result in instructions. You are expected to attend these whenever they've been made for you. Somebody in their call centre makes these appointments at whatever time without knowing the practical logistics of you attending it. You may have years of experience in estate agency but the management control you and some of those management are terrible at their jobs. The ethos of the founders was good but it's been diluted by the company growing and the recruitment of poor management from other companies, some not even in the industry. The initial training course is an eye opener to agents from the respectable part of the industry. The management and trainers you meet gladly part with their stories of their social and business misdemeanours thinking it makes them more likeable but it just shows them up as idiots. You will have to make many financial commitments to start here and you may scrape a poor living compared to a High Street agency job. There is no job security and they may get rid of you before you can leave them.

Pros

None

Cons

The lies, the pressure and the insecurity of the job.
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Poor management, bad atmosphere, toxic environment

In the early days, when it first began trading, it was very cultured. Very family orientated, and everyone worked in sync together. Great atmosphere lots of support and encouragement for each other, which made work a pleasure. Like many businesses - they quickly decided they need a corporate vision, and so it immediately turned to toxic. Degrading, vindictive, backstabbing staff with a passion for severe micromanagement. Many knew little to nothing about the property market but took great pleasure in dictating to you how to deal with a client. Despite you urging them the information they’ve just given is incorrect and would cause further problems. God forbid you had initiative and tried to use it. You were immediately outcasted. Until we were forced upon with corporate fools - it was a brilliant company to work for. The owners and senior management would regularly integrate with staff of all levels, in and outside of work and and you really felt valued. It truly was brilliant business to be part of and you thoroughly enjoyed going to work. I sincerely would urge anyone to reconsider their options if they felt a move to Yopa was the best career decision for them. The grass is never greener on the other side. You need to fight fire with fire and be prepared to swallow your pride, your principles and your wellbeing; because frankly working with these fools will damage your emotional growth

Pros

None.

Cons

Too many to mention
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If this were Hogwarts, they'd be Slytherin House

Joined Yopa as an estate agent. They advertise pay of 30,000-60,000 annually but don't tell you to put on your wellies because that's just the beginning of the bs you'll have to wade through. No base salary - all commission and it often doesn't even cover your expenses. High turnover of agents as a result. They tell you you're self-employed so you get no benefits of being an employee but treat you like you're employed. They offer free valuations and make the estate agents attend every one of them which results in a conversion rate of only 10-15% and a lot of wasted time, petrol, paper, etc (agent only gets paid for instructions and has to absorb the cost of the 85-90% of valuations that go nowhere).. They offer a no sale no fee, which is what most of their vendors choose, but agent only gets paid when transaction completes which is far less than 50% of them. More waste of time and resources. They are still getting money from investors so it's likely they aren't a solvent business without it. They sell you a dream, but fall far short of delivering. Owners are three children from wealthy families in their 20's. Management is amateurish and out of touch. They try to promote a "cool" company culture like Google or Facebook, but lack a sustainable business plan and the wisdom to execute one successfully. Company is really just rich kids playing around with their families' money and completely clueless as to how lowly estate agents put food on their tables.

Pros

No set days or hours

Cons

Net pay usually less than minimum wage, poor management, no employee benefits, pay your own taxes and business expenses, poor work life balance, many unproductive and non-income producing activities, work like an employee with no benefits, high agent turnover resulting in many disgruntled customers, commission structure forces agents to work long hours and 6-7 days per week, difficult to take holidays or any time off
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Smoke and mirrors

Joined Yopa as an estate agent. They advertise pay of 30,000-60,000 annually but don't tell you to put on your wellies because that's just the beginning of the bs you'll have to wade through. No base salary - all commission and it often doesn't even cover your expenses. High turnover of agents as a result. They tell you you're self-employed so you get no benefits of being an employee but treat you like you're employed. They offer free valuations and make the estate agents attend every one of them which results in a conversion rate of only 10-15% and a lot of wasted time, petrol, paper, etc (agent only gets paid for instructions and has to absorb the cost of the 85-90% of valuations that go nowhere).. They offer a no sale no fee, which is what most of their vendors choose, but agent only gets paid when transaction completes which is far less than 50% of them. More waste of time and resources. They are still getting money from investors so it's likely they aren't a solvent business without it. They sell you a dream, but fall far short of delivering. Owners are three children from wealthy families in their 20's. Management is amateurish and out of touch. They try to promote a "cool" company culture like Google or Facebook, but lack a sustainable business plan and the wisdom to execute one successfully. Company is really just rich kids playing around with their families' money and completely clueless as to how lowly estate agents put food on their tables.

Pros

Don't work set hours and days

Cons

Net pay usually less than minimum wage, poor management, no employee benefits, pay your own taxes and business expenses, poor work life balance, many unproductive and non-income producing activities, work like an employee with no benefits, high agent turnover resulting in many disgruntled customers, commission structure forces agents to work long hours and 6-7 days per week, difficult to take holidays or any time off
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The best company to possibly work for

Yopa is easily, the single best work place I have ever experienced. Being part of the exciting, fulfilling and worthwhile experiences that Yopa gave me, it was definitely levels ahead of anywhere else. The central contact centre is one of the most fun and vibrant places to work and I can presume it will only continue to get better!

Pros

Relaxed dress code, means comfortable working.

Cons

None.
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Worst Company Ever

Only started working there cuz the pay was good, but then realised it's long hours, shift work, weekends and hardly any breaks. On top of that the management were the worst bunch of idiots I've ever had to work for. Left as soon as I could along with 4 other people who all started around the same time I did. Jumped a sinking ship!

Cons

Long hours, Shift Work, Bad Management
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Overall rating

Based on 10 reviews

Ratings by category

1.7 out of 5 stars for Work/Life Balance
1.9 out of 5 stars for Salary/Benefits
1.9 out of 5 stars for Job security/advancement
1.4 out of 5 stars for Management
1.9 out of 5 stars for Culture

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