Yorkshire Housing Employee Reviews

The management are promoting of handwork but are flexible as well. A friendly and helpful culture seems to be obvious in the team which echos when dealing with customers. The customers can be challenging of your knowledge which is always good as there is always something new to learn.

Pros

Friendly colleagues and flexible time working

Cons

Remote working has lost some of the contact with colleagues

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Team leader

Multi-Skilled Technician / Team Leader (Former Employee) - Northallerton, North Yorkshire - 21 September 2023

A very good place to work but no overtime and the wages need to go up lots of good people to work with just need more pay and played overtime but very good place to work the manager is very good at all times

Pros

Good place to work

Cons

Need more wages for job and overtime

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Insights into Yorkshire Housing

Based on 25 survey responses

What people like

Supportive environment
Fair pay for job
Time and location flexibility

Brilliant place to work

Infrastructure Analyst (Current Employee) - Leeds, West Yorkshire - 29 July 2023

Worked at YH for 10 years. It’s such a great place to work, everyone is lovely, welcoming and friendly. You feel well looked after working at YH. The culture is fantastic too, highly recommend Yorkshire Housing as a place to work, I love it!

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Great place to work

Electrician (Former Employee) - West Yorkshire - 12 June 2023

Would recommend giving this place a go. Decent place to work and most of the management team is friendly and approachable. Pay could be better, think that's increased slightly since I've left. Fair exchange for the output that is required though.

Pros

Work life balance

Cons

Pay could be better

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Good place to work

Planner/Scheduler (Current Employee) - Leeds, West Yorkshire - 4 May 2023

Very busy, poor support from team leaders. Lots of changes that do not benefit customer or employee. Lots of managers and experienced staff leaving the company.

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OK employer but stressful

Finance Manager (Current Employee) - Home Based - 29 April 2023

Great place to work but if your not from Housing you wont progress, culture is nice and people are friendly, but long working hours and no benefits at all, salaries are flat and no additional benefit packages are offered, very over worked and under paid. High rate of attrition as left to work at home permanently with little interaction from others.

Pros

Hybrid working

Cons

Long hours, low pay

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Great company to work for

Sales Adviser New Homes (Former Employee) - Various - 13 December 2022

Great place to work, you are valued by management.Also my work colleagues became good friends, its like a big family.Training is ongoing for all employees too, regular reviews on performance.

Pros

Wellness is excellent

Cons

None

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Secure and productive workplace

Income Officer (Current Employee) - Yorkshire - 30 November 2022

Depending on what team you are in Yorkshire Housing is a great place to work with many benefits and if the customer is your focus then you will enjoy the job. Plenty of lovely people to work with also!

Pros

Great new work space and tech

Cons

Not amazing opportunities for progression

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Nice Place to Work / Good Work Life Balance

Yorkshire Housing Colleague (Current Employee) - Leeds, West Yorkshire - 23 October 2022

Worked here for 2 years. WFH and flexibility is great for work life balance, most people are approachable. Pay isn't amazing but expected seen as it is not a private company. Would recommend company to a friend.

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Good place to work

Surveyor (Former Employee) - Yorkshire - 19 July 2022

No complaints. Decent company to work for. Plenty of training when required. Decent pension and holiday entitlement and encourage flexible working. I would say they look after you.

Pros

Flexible

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Jobs at Yorkshire Housing

Multiskilled Operative

Gas Service Repair Engineer (East)

York

30+ days ago

Great Culture, Team focused, Empowered and Respected

Property Surveyor (Current Employee) - Swarcliffe, LEEDS - 1 July 2022

After the last few years working for small companies in the Building trades, felt a bit down and was used to be treat badly (but like an old rescue dog) YH saved me, every day is joy, lots of variety, different situations (even jumping back on the Tools occassionly to help out), get a real kick from solving problems and making Tenants living conditions better.A great , warm friendly team, made me feel welcome from day one, feel like I've been here years ( and its only 3 months) everyone mucks in. Love it.

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A company with a heart. Highly collaborative workforce.

Money Coach (Current Employee) - Yorkshire - 27 May 2022

Great onboarding process with as much support as needed from line manager and colleagues.Everyone I have encountered wants to do the right thing (not necessarily the easy thing) for our customers.Highly rewarding and satisfying helping customers improve their wellbeing.

Pros

Collaborative team. Driven to help customers.

Cons

None.

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Great place to work with supportive colleagues.

Finance Officer (Current Employee) - Home Based - 18 May 2022

Fast paced company with a flexible view on your place of work. Very supportive colleagues and transparent management that keep you in the loop with new developments.

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Productive and rewarding workplace

Fleet Manager (Current Employee) - Home Based - 10 May 2022

A typical day working for Yorkshire Housing is both thought provoking and rewarding, calling upon already established skills and providing the opportunity for evolving at the same time. Management are very supportive and regular teams calls means any issues can hopefully be ironed out straight away.

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Awful HR awful middle management

Lettings Administrator (Former Employee) - Leeds - 5 May 2022

Changed CEO and whole business culture changed from there.Micro-managed in the area of business I used to work. So many changes in management and tactics of management it will leave your head spinning. Communication and training is awful and work life balance not what you would expect in this industry.

Pros

Competitive salary

Cons

Micro managed, poor management

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Lovely Team

Administrator (Current Employee) - Work from home - 15 December 2021

Had a great team to work with, manageent were great and easy to work up through the company. Had lots of great incentives like healthcare and perkbox.

Pros

healthcare plan

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Work

Gas Engineer (Former Employee) - Yorkshire - 8 December 2021

I was treated very unfair and they don't even think about your home life or people with mental health. Was very disappointed by the way I was let go by a company that ment to be there for families and they wasn't for me.

Pros

Good pay

Cons

Treated unfairly

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Great culture, great people who care about the YH customer experience

Senior Business Change Manager (Current Employee) - Leeds, West Yorkshire - 25 November 2021

Yorkshire Housing is a not-for-profit organisation providing affordable housing for their customers across Yorkshire. They seem to get the balance right between putting the customer first, whilst being commercially driven. The work philosophy is to recruit the right thinking people, treat them as adults and trust them to contribute value into the organisation. It's a relatively new leadership team and the organisation is looking to establish a clear vision and invest appropriately to enable its delivery. Really exciting times!

Pros

Working from home, but with the opportunity to meet colleagues face-to-face

Cons

Haven't quite nailed how the vision is to be delivered - work in progress

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Great place to work

HR Coordinator (Current Employee) - Home Based - 1 November 2021

Flexible employer, cares about you and your work/life balance, great benefits and pays well. Everyone is kind, friendly and respectful! Fun and caring place to work. Loads of wellbeing support available and understands the importance of equality, diversity and inclusion across the organisation.

Pros

Flexible, cares about employees, pays well, great ICT kit provided, great benefits

Cons

None

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Avoid!

Customer Experience Advisor (Former Employee) - Leeds UK - 20 August 2021

Unfortunately the restructure brought in more people whose face fitted in with higher management rather than experienced staff which had a dire knock on effect to the customer service provided.The contact centre became and remains such a structured place to work with no regard for people individually. Staff are regularly asked to cancel annual leave to attend training but will be bombarded with messages if a couple of minutes late logging on and treated like a child having to ask when time could be taken back for calls that ran past finishing time.The staff who don't suck up to management are frustrated, overlooked and unappreciated and I have seen first hand Yorkshire Housing lose so much experience in their skilled staff leaving to work elsewhere.The company promote their values in their social media and job adverts but internally do not follow nor demonstrate them.If you're looking for a role in social housing my best advice would be to hang fire and look elsewhere for the sake of your mental health if nothing else!

Pros

Payday

Cons

Almost everything

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Breaks uk employment laws

Multi skilled (Former Employee) - Leeds - 14 July 2021

If your a tradesman stay well away, contracted to 37.5hrs your expected to give five hours a week ontop out of your own time for nothing that’s 240hrs a year unpaid, work 6am until 6pm for 7.5hrs pay no travel paid, modern day slave drivers! if you refuse to work 12hrs and bring up the working hour laws of the uk and stick to the laws and your contracted hours and don’t do as told they will find a way to terminate your contract. Managers think they own the company they are bullies and you will have to manage everything yourself. There’s other reviews the same as this stay well away people very poor company in every way!