Yorkshire Water Employee Reviews
United Kingdom63 reviews
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This company promises everyone progression, so start you off on a low wage and you have to earn your way but in my progression I had to learn things I was never trained to do the progression has 5 levels and I could go no further than level 2, this keeps you down so you can not earn a real wage. Also power mad management too many silly rules a regs. Training is poor and when you ask for help it's ignored poor wage for the role I held.. I could earn more driving skip lorries. Unsociable working hours and very low pay if your a lorry driver!
False promises/Progression impossible
If your face fits they will keep you on if not you have no chance, when you start working there make sure you join a union and don’t join unison. And be careful of the men they like to date everyone
Managers, stress, pressure.
Working in the call centre department receiving incoming calls. Was afforded some choice in the hours/days I would like to work. Worked from hot desks with strict log in times and overall monitoring. Plenty of training and support available before working independently. Very keen on health and safety within the work place with comprehensive training on whats expected of you. However hot desk areas were always dirty with thick dust etc. The company would not provide cleaning equipment for the pc's, desks and peripherals and the cleaners would never clean them. You were allowed however to wipe clean surfaces yourself. I think it being a water company they had a policy not to use chemicals where possible. One to one assessments carried out regularly with honest open discussion of expectations and personal goals. Seemed to be plenty of opportunities for further training and transfer to other departments once probationary periods etc satisfied. Always plenty of trained staff to report to, to air any grievances or report any issues. So if f you don't mind having to clean your work area before you start your shift I would highly recommend this employer.
Plenty of training and opportunities to work in other areas of the company.
Hours can be antisocial and hot desks were always dirty.
I was there for 6 years and on really left due to re-locating out of the area. Loved it there. Team were freidly and always supported you and training was good/ There were alwasy long days and busy tmes but thats part of the role you do, There was alwasy opportunties to improve and get progression. Managements were great and I learnt allot of skills in my time there.
I cannot say anything bad about the company as they are just like one big family, Made welcome on your first day and if you get stuck on anything someone is there to help. you start your day going into a area then go sounding valves,hydrants,stop taps. But don't fear you are trained to notice the leak noises plus additional training is provided by the company. eg; confined spaces, first aid, raswa, working at heights etc
I had the opportunity to work on a variety of projects with tight deadlines that allowed my skill and style to contribute and add value to. Worked closely with the waste water business to understand their requirements and met some great people who were very work conscious and dedicated to their roles. Management were equally good and fair with lots of innovation , change and deliverables planned for the future.
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People who have been here have been here for years and generally are pretty bad at what they do. They hate anything new or anyone new, and don’t bother suggesting anything new as they will want to just do it the way they’ve always done it !
Decent enough place to work, although not without its flaws. My personal experience was one of boredom and frustration over a 12-year period. Suffers from a culture of almost-constant change and restructuring and rebranding. Years of cost-saving has left it crippled in many ways, so that it relies almost totally on contract partners and consultants to deliver some primary services and make decisions in major areas. There is no training on corporate systems, which themselves vary from decent to downright appalling and crippling. Poor and cynical attitudes towards its own data do not help.The money is good and they have a progressive attitude to some things.
Rate of change is too high and not sufficiently well planned