Yorkshire Water
4.0 out of 5 stars.
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Yorkshire Water Employee Reviews

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This company promises everyone progression, so start you off on a low wage and you have to earn your way but in my progression I had to learn things I was never trained to do the progression has 5 levels and I could go no further than level 2, this keeps you down so you can not earn a real wage. Also power mad management too many silly rules a regs. Training is poor and when you ask for help it's ignored poor wage for the role I held.. I could earn more driving skip lorries. Unsociable working hours and very low pay if your a lorry driver!
Pros
Job security
Cons
False promises/Progression impossible
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If your face fits they will keep you on if not you have no chance, when you start working there make sure you join a union and don’t join unison. And be careful of the men they like to date everyone
Pros
Pay, benefits
Cons
Managers, stress, pressure.
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Working in the call centre department receiving incoming calls. Was afforded some choice in the hours/days I would like to work. Worked from hot desks with strict log in times and overall monitoring. Plenty of training and support available before working independently. Very keen on health and safety within the work place with comprehensive training on whats expected of you. However hot desk areas were always dirty with thick dust etc. The company would not provide cleaning equipment for the pc's, desks and peripherals and the cleaners would never clean them. You were allowed however to wipe clean surfaces yourself. I think it being a water company they had a policy not to use chemicals where possible. One to one assessments carried out regularly with honest open discussion of expectations and personal goals. Seemed to be plenty of opportunities for further training and transfer to other departments once probationary periods etc satisfied. Always plenty of trained staff to report to, to air any grievances or report any issues. So if f you don't mind having to clean your work area before you start your shift I would highly recommend this employer.
Pros
Plenty of training and opportunities to work in other areas of the company.
Cons
Hours can be antisocial and hot desks were always dirty.
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I was there for 6 years and on really left due to re-locating out of the area. Loved it there. Team were freidly and always supported you and training was good/ There were alwasy long days and busy tmes but thats part of the role you do, There was alwasy opportunties to improve and get progression. Managements were great and I learnt allot of skills in my time there.
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I cannot say anything bad about the company as they are just like one big family, Made welcome on your first day and if you get stuck on anything someone is there to help. you start your day going into a area then go sounding valves,hydrants,stop taps. But don't fear you are trained to notice the leak noises plus additional training is provided by the company. eg; confined spaces, first aid, raswa, working at heights etc
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Really good company to work for, apart from Accounts Payable team all people around are happy, helpful and very friendly. Accounts payable team are all time stressed about huge amounts of work
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Overall good flexibility in shifts, varied work. Clear business objectives and strategies. Fun and relaxed atmosphere enjoyed getting up each day for work
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During my employment with Yorkshire water I experienced very high quality performances throughout the department I worked in, however the management was an issue and I would recommend the management listen and be flexible with their employees
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Over the last 12 months, the company has unfortunately taken a turn for the worst in most aspects. Despite this, the job Is flexible and challenging at times.
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I had the opportunity to work on a variety of projects with tight deadlines that allowed my skill and style to contribute and add value to. Worked closely with the waste water business to understand their requirements and met some great people who were very work conscious and dedicated to their roles. Management were equally good and fair with lots of innovation , change and deliverables planned for the future.
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The only down side was all jobs seem to be fixed term with no permanent positions. This despite extending fix term positions when there . There was over 50% of staff in HR on a fix term.
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It was a standard 9-5pm job. Learnt how to manage time and deal with customer queries. The workplace is very diverse. The hardest part was the progression.
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Very poor management skills no prospect for advancing urucufkvkvifudydugkhkvjv gicufufururyfucjgjvkfurit gufivivivigivicififufuf7fucivif7rjfgigovigivi
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Fast Paced, Rewarding and challenging place to work. Variety of Management abilities Variety of Cultures Rewards Friendly accessible people Graduate Development
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Great Company to work for working with some great people well looked after with PPE and transport etc but pay is way below par for the type of work done
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People who have been here have been here for years and generally are pretty bad at what they do. They hate anything new or anyone new, and don’t bother suggesting anything new as they will want to just do it the way they’ve always done it !
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You are treated s an individual and are listened to. There is plenty of scope for personal development and progression \long with options to amend your hours to suit your needs. Often challenging but always rewarding.
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Great people and a good work culture. The company is generally good to work with with an excellent work life balance and the opportunity to explore roles in different teams if you want either on secondment or permanently
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Decent enough place to work, although not without its flaws. My personal experience was one of boredom and frustration over a 12-year period. Suffers from a culture of almost-constant change and restructuring and rebranding. Years of cost-saving has left it crippled in many ways, so that it relies almost totally on contract partners and consultants to deliver some primary services and make decisions in major areas. There is no training on corporate systems, which themselves vary from decent to downright appalling and crippling. Poor and cynical attitudes towards its own data do not help.The money is good and they have a progressive attitude to some things.
Pros
Flexible working
Cons
Rate of change is too high and not sufficiently well planned
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They have a high rate of people going off sick with mental health problems because of the stress and pressure management put upon people they expect too much without giving anything back
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whilst it is fairly easy should you show willing and work for it to get to front line management any progression steps after that are non existent. jobs for friends
Pros
good career starter
Cons
cold office
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