Yorkshire Water
Happiness score is 37 out of 100
3.9 out of 5 stars.
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Yorkshire Water Employee Reviews

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Location
United Kingdom75 reviews

Ratings by category

3.9Work-life balance

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Not a bad place to be

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Not a bad place to work at all wouldn’t ever say no to working at yw. Days can be long and you can do unsociable hours but you do have plenty of days off

Pros

Plenty of days off

Cons

Long hours/unsociable hrs
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process operator

overall a good company to work for you have to think for your self and be prepared to some times work on your own and have to problem solve to get the job donesometimes very satisfying to see positive resultsworking standby can be a bit stressful at times

Pros

good pay

Cons

working standby
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Really great company and you’re treat as a person

I worked as a jetting technician. The company is a great company to work for and the work life balance is great too because you’re not working excessive hours and the rota is very decent company to others. There’s no massive pressure on you and health and safety is a huge focus so if you don’t feel safe doing a job you don’t do it. Sometimes jobs can be challenging and difficult but it’s rewarding when you solve it. The only problem I had working there was the salary was too low, especially when you needed a class 2 licence for the role and can make a considerable amount more elsewhere for a smaller skill set. You got paid by 5 different levels but each level would be signed off and take ages to receive the upgraded payment and even at the too end the pay is considerably less than other roles. I would not of left if it wasn’t for this though because I couldn’t fault anything else

Pros

Good work to life balance. Good management. Good treatment

Cons

Low salary and too many made up management roles across the business
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Stressful in the end.

When I first started at Yorkshire water I really enjoyed it. After a few months there was a lot of management changes and it all went down hill from there. Very stressful department and non stop stressful calls all day no let up at all. Not enough support for what you have to deal with.

Pros

Colleagues.

Cons

Stressful department with no respite.
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Great training, good team manager, good team, Dirty job,Good hours,poor replacement of ppe.

Great training, great team and team manager. Good initial issue of ppe but it wears out really quick and they are reluctant to replace. Good shifts but were bringing in nights so I left. Always had eqpt go missing from your wagon that you always need, daily. Overly complicated wage structure. Just ragged me off in the end.

Pros

Relaxed, safe, satisfying work environment, Good shift system.

Cons

Dirty work, lack of ppe renewal as it became useless, complicated system to enhance your wage that involves home study, Kit always breaking down or taken off your wagon by other crews that just rags you off eventually.
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Company on the wane

Lots of benefits from flexible working, reasonable pension, and a good Occupational Health department.However day to day business is on the decline. Still a feeling of old school culture of massaging the figures to hit targets, rather than solving problems. Adds stress to workforce. For operational roles contracts T&C's have declined

Pros

Flexible Working in many departments

Cons

erosion of T&C's
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Enjoyed my time there

Albeit a little old fashioned in their ways, I loved my time at YW and they are a great company. Very interesting in regards to what they actually do, and health and safety really is at the forefront. Lovely workspace and people, everyone is so passionate about what they do and this truly shows!

Pros

Flex working

Cons

Slow with decisions
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No responsibility taken by management

Your on your own if a problem occurs. But you will have to justify your actions later. Management all hide when the going gets tough. If you have slippery shoulds you will succeed.

Pros

Above average pension

Cons

Standby
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No management and no care for staff or customers

Very poor training that got boring after a few days, minimal practice before being expected to work by yourself, managers are non-existent and leave everything for coaches and "deputies". Very stringent with time off including holidays or toilet breaks. Low pay compared to jobs with similar roles/expectations. Routinely show a complete disregard for customers (very shady processes and workarounds). Overall a very toxic environment where every interaction with a member of management is negative. Highly recommend staying clear
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Temp experience

Temp experience Fast paced - expect you to know everything of the bat .Underpaid and very judgemental Keeping tabs on time ; how long your in toilet

Pros

Free parking

Cons

Everything
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Stressful with poor management

This place is not a good place to work. They don't care for the worker welfare or pay them enough for the job. The shifts are horrid. All benefits have been removed from the workers and the ones who get paid the most are the ones who's faces fit. I would never recommend anyone to work for this company unless you are willing to brown nose on another level. Entirely up to you if that's your thing.

Pros

None

Cons

Long hours, poor management, terrible shifts
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Work in general

Fantastic, collaborative and friendly staff. Everyday I learn new thingsstaff respectful The job need training and hard working Team workCulture awareness
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Hold you back

This company promises everyone progression, so start you off on a low wage and you have to earn your way but in my progression I had to learn things I was never trained to do the progression has 5 levels and I could go no further than level 2, this keeps you down so you can not earn a real wage. Also power mad management too many silly rules a regs. Training is poor and when you ask for help it's ignored poor wage for the role I held.. I could earn more driving skip lorries. Unsociable working hours and very low pay if your a lorry driver!

Pros

Job security

Cons

False promises/Progression impossible
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Could be a great place to work.

If your face fits they will keep you on if not you have no chance, when you start working there make sure you join a union and don’t join unison. And be careful of the men they like to date everyone

Pros

Pay, benefits

Cons

Managers, stress, pressure.
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Opportunities for advancement

Working in the call centre department receiving incoming calls. Was afforded some choice in the hours/days I would like to work. Worked from hot desks with strict log in times and overall monitoring. Plenty of training and support available before working independently. Very keen on health and safety within the work place with comprehensive training on whats expected of you. However hot desk areas were always dirty with thick dust etc. The company would not provide cleaning equipment for the pc's, desks and peripherals and the cleaners would never clean them. You were allowed however to wipe clean surfaces yourself. I think it being a water company they had a policy not to use chemicals where possible. One to one assessments carried out regularly with honest open discussion of expectations and personal goals. Seemed to be plenty of opportunities for further training and transfer to other departments once probationary periods etc satisfied. Always plenty of trained staff to report to, to air any grievances or report any issues. So if f you don't mind having to clean your work area before you start your shift I would highly recommend this employer.

Pros

Plenty of training and opportunities to work in other areas of the company.

Cons

Hours can be antisocial and hot desks were always dirty.
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Friendly and great place to work

I was there for 6 years and on really left due to re-locating out of the area. Loved it there. Team were freidly and always supported you and training was good/ There were alwasy long days and busy tmes but thats part of the role you do, There was alwasy opportunties to improve and get progression. Managements were great and I learnt allot of skills in my time there.
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fantastic place to work

I cannot say anything bad about the company as they are just like one big family, Made welcome on your first day and if you get stuck on anything someone is there to help. you start your day going into a area then go sounding valves,hydrants,stop taps. But don't fear you are trained to notice the leak noises plus additional training is provided by the company. eg; confined spaces, first aid, raswa, working at heights etc
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Good company to work for

Really good company to work for, apart from Accounts Payable team all people around are happy, helpful and very friendly. Accounts payable team are all time stressed about huge amounts of work
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Overall good

Overall good flexibility in shifts, varied work. Clear business objectives and strategies. Fun and relaxed atmosphere enjoyed getting up each day for work
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Personal experience

During my employment with Yorkshire water I experienced very high quality performances throughout the department I worked in, however the management was an issue and I would recommend the management listen and be flexible with their employees
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Good at times

Over the last 12 months, the company has unfortunately taken a turn for the worst in most aspects. Despite this, the job Is flexible and challenging at times.
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Overall rating

Based on 79 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job security/advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture

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