Happiness score is 46 out of 100
3.7 out of 5 stars.
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ZARA Careers and Employment

Work happiness

Scores based on about 82 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel that they are paid fairly for their work?

About the company

  • CEO
    Mr. Carlos Crespo González
    approve of Mr. Carlos Crespo González's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    £4bn to £7bn (GBP)
  • Industry
    Textile & Apparel Manufacturing
  • Headquarters
    Arteixo, A Coruña, Galicien,
  • Link
    ZARA website
Learn more


Salary estimated from 99 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 6.9K reviews and is evolving.



Sales Assistant in London SW, Greater London
on 1 July 2022
It’s alright
very fast paced, most staff are nice and majority speaks Spanish. I mostly worked at the till which is constantly busy so very tiring especially after a 8 hour shift
Sales Assistant in Manchester City Centre, Greater Manchester
on 1 July 2022
Horrible, mentally exhausting place to work
I would not recommend taking a job here. The management is appalling and there is clear favouritism and bias. The managers are rude and condescending. The store is always understaffed and they do nothing about it. This caused both customers and workers to become frustrated and overwhelmed. There is zero work life balance you have set shifts (usually late closing) and you work those same shifts until you leave. When you request holidays they always reject them all and give you whatever weeks off they want to. Even when you try to swap a shift with other employees they deny the request.
Commercial Assistant in London
on 28 June 2022
Low paid
Salaries are very low, especially if you work in central London. Don’t think you will be happy to work in Kensington and spend 3 hours every day for travel because is impossible to afford something closer. Salary increase in 2022 was literally 3% when inflation in May was 7%. It was ridiculous to see that after increase your salary become even less. Being on training is very tricky, because you have all responsibilities without being paid for it. If you work in menswear or Kidswear, you are expected to know customer service, commerciality, till, management and stockroom and still will be paid at lowest rate. It is ok job only if you are a student and your contract is no more than 24 hours.
Sales Assistant in Trafford Centre, Greater Manchester
on 24 June 2022
Good job but awful management
Everything is good apart from management. The managers are rude and make you do unpaid overtime. I was making the most sales and the manager was still rude to me and said i was lazy?
Part time in Kingston upon Thames, Greater London
on 21 June 2022
Made lots of friends and was a fun place to work, they have lots of projects to improve the company like the Join life project which is cool, sad to be leaving.

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Questions and answers

People have asked 58 questions about working at ZARA. See the answers, explore popular topics and discover unique insights from ZARA employees.

See questions about:

  • Working Hours
  • Interviews
  • Salaries
  • Benefits
  • Hiring Process
  • Dress Code
  • Working Culture
  • Working Environment
  • Hiring Age
  • Job Opportunities
  • Part Time Jobs
  • Work from Home
  • Background Check
  • CEO
  • Promotion

Interview insights

Insights from 584 Indeed users who have interviewed with ZARA within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview questions

Mine was interesting - they asked “could you highlight the different staff roles based in-store and on the shop floor?” and I answered “management, cashiers, fitting rooms assistant, stock room attendants, floor organisers…” etc & they then asked me how customer service applies to whatever roles I replied with.

Shared on 3 November 2021

Do I like fashion Scenario question How would I work in a busy environment A time when I have worked under pressure And experience in retail Availability

Shared on 5 February 2020

Experience that you have

Shared on 1 September 2019

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