ZARA Careers and Employment

very fast paced, most staff are nice and majority speaks Spanish. I mostly worked at the till which is constantly busy so very tiring especially after a 8 hour shift

Sales Assistant in Manchester City Centre, Greater Manchester

on 1 July 2022

Horrible, mentally exhausting place to work

I would not recommend taking a job here. The management is appalling and there is clear favouritism and bias. The managers are rude and condescending. The store is always understaffed and they do nothing about it. This caused both customers and workers to become frustrated and overwhelmed. There is zero work life balance you have set shifts (usually late closing) and you work those same shifts until you leave. When you request holidays they always reject them all and give you whatever weeks off they want to. Even when you try to swap a shift with other employees they deny the request.

Commercial Assistant in London

on 28 June 2022

Low paid

Salaries are very low, especially if you work in central London. Don’t think you will be happy to work in Kensington and spend 3 hours every day for travel because is impossible to afford something closer. Salary increase in 2022 was literally 3% when inflation in May was 7%. It was ridiculous to see that after increase your salary become even less. Being on training is very tricky, because you have all responsibilities without being paid for it. If you work in menswear or Kidswear, you are expected to know customer service, commerciality, till, management and stockroom and still will be paid at lowest rate. It is ok job only if you are a student and your contract is no more than 24 hours.

Sales Assistant in Trafford Centre, Greater Manchester

on 24 June 2022

Good job but awful management

Everything is good apart from management. The managers are rude and make you do unpaid overtime. I was making the most sales and the manager was still rude to me and said i was lazy?

Part time in Kingston upon Thames, Greater London

on 21 June 2022

Fun

Made lots of friends and was a fun place to work, they have lots of projects to improve the company like the Join life project which is cool, sad to be leaving.

See all reviews

What would you say about your employer?

Help fellow jobseekers by sharing your unique experience.

Write a review

Questions and answers

People have asked 58 questions about working at ZARA. See the answers, explore popular topics and discover unique insights from ZARA employees.

How does someone get hired at ZARA? What are the steps along the way?

Can you book off Christmas holiday eg week or two week

Do you need retail experience to become a sales assistance?

How are the working hours at ZARA?

Does ZARA allow for flexible working hours? Or are the hours set?

Are overtime paid?

What should you wear to an interview at ZARA?

What questions did they ask during your interview at ZARA?

How should you prepare for an interview at ZARA?

Are overtime paid?

How many hours per week are available ? How much Zara is paying per hour ?

How often do pay and performance reviews occur at ZARA?

See questions about:

See all Q&A

Interview insights

Insights from 584 Indeed users who have interviewed with ZARA within the last 5 years.

Average experience

Interview is easy

Process takes about a day or two

Interview questions

Mine was interesting - they asked “could you highlight the different staff roles based in-store and on the shop floor?” and I answered “management, cashiers, fitting rooms assistant, stock room attendants, floor organisers…” etc & they then asked me how customer service applies to whatever roles I replied with.

Shared on 3 November 2021

Do I like fashion Scenario question How would I work in a busy environment A time when I have worked under pressure And experience in retail Availability

Shared on 5 February 2020

Experience that you have

Shared on 1 September 2019

Explore interviews