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    • Average Bonus Earnings of £8,000 per annum, earned through a combination of strong sales performance, excellent customer service and call quality.
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    • Communicate clearly with customers & colleagues.
    • Encourage customer satisfaction feedback via exit briefing & follow-up contact.
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    • To provide exceptional customer service while resolving more complex customer needs/requests.
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    • This role is a great opportunity for someone who is passionate about delivering the highest levels of customer service.
    • Reporting into a Customer Service Manager, the CSA role delivers the best possible service across multiple channels (calls, emails, and WhatsApp) and for…
    • Average Bonus Earnings of £7,024 per annum, earned through a combination of strong sales performance, excellent customer service and call quality.
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    • You’ll be talking to customers on inbound and outbound calls, exploring a range of products, and making sure every conversation ends with a happy customer and…
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    • Full product and sales training is provided —* your sales ability is what matters most*.
    • Experience closing high-ticket sales in customers’ homes.
    • The ability to motivate and inspire colleagues to achieve the highest level of customer service.
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    • Demonstrate an acute ability to identify and capitalize on sales opportunities.
    • Salary: *£25,610.65* *+ Excellent uncapped commission package (earning potential…
    • The role of a Motor Claims Advisor is to assist our customers to make their claims, either by phone or via our in-house system, The Connection.
    • Previous experience in customer service, retail, or sales is a bonus – but not essential.
    • Work towards achievable sales and service targets.
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    • This is an *entry-level opportunity *and a great fit if you enjoy *speaking with customers, solving problems, and keeping things organised *we’ll provide…
    • Excellent pay rates for those that excel in sales- we will reward your success.
    • Answering customer queries over the telephone and via email.

Job Post Details

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Estee Lauder, M&S Lisburn, Beauty Advisor 19 Hours - job post

Estee Lauder
4.0 out of 5 stars
Lisburn

Location

Lisburn

Full job description

Description

As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.

You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.

While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.

Qualifications

  • While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
  • All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
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