customer experience manager jobs
- Halley Stevensons LtdDundee DD1 5JH
- Life insurance
- Company pension
- On-site parking
Often responds in 1 day- Demonstrable experience in fulfilment, logistics, planning, customer operations or manufacturing coordination.
- Management of the following functions and team*.
Customer Resolutions Team Manager
Urgently neededNewArvatoConnectDatchet SL3 9LL- ✅ Demonstrable experience of achieving operational KPIs, including productivity, quality, customer outcomes and employee engagement measures.
Customer Resolutions Team Manager
Urgently neededNewArvatoConnectDatchet SL3 9LL- ✅ Demonstrable experience of achieving operational KPIs, including productivity, quality, customer outcomes and employee engagement measures.
Customer Experience Manager
Urgently neededAce GradingBanbury OX16- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
8 hires made in past 30 days- You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or…
Customer Experience Manager
Urgently neededNewLUNA & meBeaminster DT8 3PT- Employee discount
- Sick pay
- Free parking
- On-site parking
2 hires made in past 30 days- Plenty of people have done customer service.
- We are looking for a Customer Experience Manager to own the daily running of our customer care.
- InsurityLondon
- Referral programme
- Employee mentoring programme
- Annual leave
- Unlimited paid holidays
- Minimum 1-3 years' experience minimum in customer success related role, interfacing and working directly with customers.
- Written and oral English communication.
Customer Service Manager
Urgently neededNewIB Talent SearchLondon- Work from home
Often responds in 1 day1 hire made in the past 30 days- We're partnering with a lifestyle retailer to recruit a customer-focused leader who can drive service excellence, develop high-performing teams, and enhance the…
Senior Customer Experience Manager
NewOften replies in 3 daysAllison HomesPeterborough PE7 8FD- Employee discount
- Sick pay
- Employee assistance programme
- Free parking
- Company pension
- Car scheme
- Manage and resolve customer escalations.
- Undertake quality assurance and customer inspections.
- Strong customer service and complaint resolution skills.
- Parkdean ResortsWindermere
- Employee discount
- Employee assistance programme
- Store discount
- Proven experience managing and developing a customer‑focused team.
- You’ll build strong relationships, oversee events and engagement activities, and work closely…
- Leger Shearings GroupRotherham S60 2XR
- Employee mentoring programme
- Free or subsidised travel
- Annual leave
- Sick pay
- Free parking
- Additional leave
- Experience supporting vulnerable customers, with a sensitive and considered approach.
- Experience achieving and reporting against KPIs in a customer service…
Customer Hire & Sales Coordinator
Urgently neededGAP GroupGlasgow G4 0JY- Identifying additional hire needs to support customer projects and drive efficiency.
- Coordinating hire and sales activity across GAP divisions and external…
Aftersales Manager
Urgently neededMarco LimitedEdenbridge TN8 6HF- Annual leave
- Sick pay
- Free parking
- Company pension
- Private medical insurance
- On-site parking
2 hires made in past 30 days- Manage customer support agreements and ensure customers receive maximum value from their contracts.
- As Aftersales Manager, you will take ownership of our…
After Sales, Service & Warranty Manager
Urgently neededTranstherm Cooling IndustriesCoventry CV4 9XA- Referral programme
- Annual leave
- Employee discount
- Sick pay
- Life insurance
- Employee assistance programme
Often responds in 3 days- Deliver an outstanding customer experience through responsive communication and efficient service coordination.
- 24 days annual leave + bank holidays.
View similar jobs with this employerScrewfixYeovil BA22 8RT- Employee discount
- Company pension
- Exceeding customer expectations and delivering the best experience possible.
- A passion for delivering exceptional customer service and going above and beyonf to…
- Bunzl McLaughlinArmagh BT61 8DL
- Employee discount
- Sick pay
- Employee assistance programme
- Free parking
- Company pension
- Cycle to work scheme
- Minimum of 2 years' experience in a similar role.
- Experience working in a fast-paced customer service or hospitality environment.
- Run Order well in Perito/Snap.
- Cut MyHenfield BN5 9XR
- Employee discount
- Relocation assistance
- Free parking
- Company pension
- Casual dress
- Cycle to work scheme
Often responds in 1 day3 hires made in past 30 days- Collaborate with the sales and marketing teams to ensure consistent messaging and a unified customer experience.
- Handle complex or escalated customer issues.
Job Post Details
Stair Lift Install & Service Engineer - job post
Location
Benefits
Pulled from the full job description
- Referral programme
- Employee discount
- Sick pay
- Life insurance
- Employee assistance programme
- Free parking
- Company car
Full job description
Company Overview:
Wessex Lifts are a domestic lift manufacturer with 50 years of experience in helping our customers achieve mobility in their homes and business with our lift solutions. We are dedicated to enhancing the quality of life for individuals through innovation, safety, and quality design. As we continue to develop and grow, we are looking for a motivated and driven individuals to join our dynamic team.
Role Overview:
The Stair Lift Installation & Service Engineer is a field-based role responsible for the installation, servicing, maintenance, and repair of stair lifts and associated mobility equipment at customer locations. This position is essential in ensuring equipment operates safely, reliably, and in full compliance with manufacturer and regulatory standards. By delivering high-quality workmanship and excellent customer service, the engineer plays a key role in improving independence, safety, and quality of life for end users.
The role is primarily regional, with occasional travel outside the region where required.
Key Responsibilities:
· Install new stair lifts and carry out removals or replacements where required
· Complete a daily schedule of service, maintenance, and repair visits
· Diagnose and repair mechanical and electrical faults efficiently and safely
· Respond to emergency breakdown call-outs on a rota basis
· Participate in an out-of-hours standby rota attending emergency call-outs
· Ensure all installations and service work comply with company standards, manufacturer guidelines, and relevant safety regulations
· Accurately complete and submit job sheets, service reports, and related paperwork to Head Office
· Organise, manage, and store spare parts within the company vehicle
· Maintain stock levels by reordering parts through Head Office
· Maintain company vehicle, tools, and equipment in a safe, clean, and serviceable condition
· Provide clear and professional communication to customers regarding equipment operation and basic care
· Support in servicing other types of mobility equipment where required
· Support the Service Manager and Service Supervisor with reasonable requests to improve efficiency, service quality, and business growth
Skills and Experience:
- Preferably from the mobility lift industry, with at least 4 years relevant experience and a minimum qualification of NVQ2 in an engineering discipline or equivalent experience
- Electrical and mechanical knowledge
- Fault finding experience
- Full driving license
- Excellent communications skills
- DBS checks will be carried out prior to joining (reimbursed)
Why Choose Us?
- Life Insurance
- Paid sickness scheme (after qualifying period)
- Company pension scheme
- 28 days holiday including bank holidays increasing with length of service
- Ongoing training and professional development
- Free Onsite Parking
- Access to Perkbox
- Employee assistance program
Job Types: Full-time, Permanent
Pay: £30,000.00-£38,000.00 per year
Benefits:
- Company car
- Company pension
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
Licence/Certification:
- Driving Licence (required)
Willingness to travel:
- 100% (required)
Work Location: On the road