Skip to main content
Post your CV and find your next job on Indeed!

customer experience manager jobs

Sort by: -
    • Demonstrable experience in fulfilment, logistics, planning, customer operations or manufacturing coordination.
    • Management of the following functions and team*.
    • We're partnering with a lifestyle retailer to recruit a customer-focused leader who can drive service excellence, develop high-performing teams, and enhance the…
    • Plenty of people have done customer service.
    • We are looking for a Customer Experience Manager to own the daily running of our customer care.
    • Manage and resolve customer escalations.
    • Undertake quality assurance and customer inspections.
    • Strong customer service and complaint resolution skills.
    • Proven experience managing and developing a customer‑focused team.
    • You’ll build strong relationships, oversee events and engagement activities, and work closely…
    • You'll likely have experience in customer support, customer experience, ecommerce operations, marketplace operations, logistics-heavy support, subscriptions, or…
    • Experience in a customer success, account management, or client services role.
    • A genuinely customer-focused mindset — you take ownership of problems and…
    • Proven experience managing a call centre or customer service team, ideally in an operational business.
    • Confident leader with experience coaching, developing,…
    • Identifying additional hire needs to support customer projects and drive efficiency.
    • Coordinating hire and sales activity across GAP divisions and external…
    • ✅ Demonstrable experience of achieving operational KPIs, including productivity, quality, customer outcomes and employee engagement measures.
    • Minimum of 2 years' experience in a similar role.
    • Experience working in a fast-paced customer service or hospitality environment.
    • Run Order well in Perito/Snap.
    • Identify and address any operational bottlenecks or inefficiencies that may negatively impact the customer experience.
    • Leading by Example on the Floor:.
  • View similar jobs with this employer
    • We’re particularly keen to hear from you if you have experience in customer-facing roles (for example retail, hospitality, contact centre, office reception, or…
    • Deliver an outstanding customer experience through responsive communication and efficient service coordination.
    • 24 days annual leave + bank holidays.
    • You will deal with customer enquiries, provide product advice, support online orders, liaise with suppliers, manage customer service issues and help improve the…

People also searched:

customer operations manager
cx
head of customer experience
customer service manager
office manager
operations manager
retail manager
sneaker
snooker
store manager

Job Post Details

This job has expired on Indeed
Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

Data Centre Support Engineer Apprentice - 18 months Fixed Term Contract - job post

Amazon UK Services Ltd. - A10
3.5 out of 5 stars
Didcot
Full-time

Location

Didcot

Full job description

DESCRIPTION

Are you curious about how the cloud works and eager to play a hands-on role keeping it running? Join our Amazon Web Services (AWS) infrastructure services team as a Data Centre Operations (DCO) Apprentice and help deliver the technology that powers businesses, entertainment, and innovation worldwide.

What is a Data Centre?
A data centre is a specialised facility filled with thousands of computers, servers, and networking equipment that store and process vast amounts of data. These power the services we all rely on – from streaming to online shopping. Our Data Centre Operations (DCO) team designs, installs and maintains this cloud computing infrastructure that keeps Amazon Web Services (AWS) running reliably for millions of customers worldwide.

About AWS
Amazon Web Services (AWS) offers an exciting and dynamic environment that encourages creativity while ensuring our cloud infrastructure remains secure, scalable, and cost-effective. The AWS infrastructure team supports our global data centres - managing the servers, storage, networking, power, and cooling equipment that keep customers connected to the services they rely on every day.

Key job responsibilities
  • Working at the forefront of AI infrastructure, supporting the systems that power Amazon’s most advanced technologies
  • Supporting the diagnosis and resolution of technical issues across servers, networks, and power systems
  • Responding to and prioritising trouble tickets to keep data centre operations running smoothly
  • Install and set up server racks, following company procedures and safety standards
  • Learning to replace hardware components safely and accurately under guidance from experienced technicians
  • Monitoring system performance and contributing to preventative maintenance activities
  • Gaining exposure to cyber security principles and system protection best practices
  • Collaborating with facilities teams during power and cooling maintenance events
  • Participate in small to mid-scale projects that enhance system reliability and efficiency

We welcome individuals from all backgrounds who possess a keen interest in technology, strong problem-solving abilities, and excellent customer service skills. A proactive, organised approach to work, the ability to communicate technical information effectively, and a commitment to continuous learning are essential.

Here at Amazon, it's in our nature to learn and be curious. Within this apprentice you’ll have the opportunity to learn by doing, putting newfound knowledge into practice every day. Our first-class coaching, tailored development opportunities, and challenging, rewarding work will empower you to reach new heights. If you’re a curious, ambitious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.

You will gain a vast range of useful experiences and skills whilst working towards the Information Communications Technician - Support Technician Professional Level 3 Apprenticeship qualification. As a working student your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set objectives and goals by your training provider and manager to support your studies.

You will build your skills over a 18-month period, starting in September. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members.

We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee-led affinity groups including communities for women in tech, LGBTQ+ employees, and underrepresented minorities, foster a culture on inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We’re committed to building a workforce that reflects the customers and communities we serve.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Join us at Amazon Web Services, where technology shapes tomorrow. Turn your passion for technology into an extraordinary career that puts you at the heart of cloud computing innovation. Our IT systems are powering businesses worldwide - are you ready to help build the future? Apply now and be part of the team that's driving digital transformation across the globe. Your journey into the extraordinary starts here.

You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance.
Further details found here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels

If successful in gaining a place on this programme, you will be assigned to one of our data centres within the Thames Valley region.

BASIC QUALIFICATIONS

  • To qualify for this programme, you must:
  • Be 18 years or over before the start date (September 2026)
  • Be A UK national and able to obtain UK Government Security Clearance [https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels]
  • Have the right to live and work in England (if you are on a visa, this needs to enable you to legally work and reside in England for the entire duration of the program).
  • Have lived in the UK or in the European Economic Area (EEA) for the last 3 years
  • Be a resident of the UK for the entire duration of the program
  • Not be registered to study on a UK government funded course ending August 2026 or later
  • Have a minimum of 3 GCSEs (or equivalent) at grades 4 or above (A-C) in any subject
  • Have GCSEs in English and Maths (or equivalent qualifications) at grades 3 or above (D or above)
  • Please note, if you have received educational qualifications outside of the UK then we will require a Statement of Comparability to confirm your eligibility for the scheme. Please ensure you obtain one during the application process, through UK ENIC: https://www.enic.org.uk/
  • Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval
  • PLEASE NOTE: This position is a 18 month fixed-term contract. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship.
  • This Apprenticeship assumes the candidate has some or little knowledge/experience of the occupation

PREFERRED QUALIFICATIONS

  • Curiosity and eagerness to learn about technology and systems
  • Problem-solving and analytical skills
  • Attention to detail and commitment to safety
  • Effective communication and team work
  • Adaptable and willing to take on new challenges

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Let Employers Find YouUpload Your Resume