Skip to main content
Post your CV and find your next job on Indeed!

customer service advisor jobs

Sort by: -
    • Updating customer records using internal systems.
    • Supporting customers with applications and account queries.
    • Full Time – Fixed Term (3 Months).
  • View similar jobs with this employer
    • Additional Duties may include: Supporting all areas of business, contacting customers and proactively managing inbound calls from customers with queries…
    • Strong transferable skills from other customer service backgrounds will be considered.
    • Proven record in a fast-paced customer service environment.
    • A Customer Support Officer is the first point of contact for all customers enquiries and is predominately a telephone-based role dealing with a high volume of…
  • View similar jobs with this employer
    • Additional Duties may include: Supporting all areas of business, contacting customers and proactively managing inbound calls from customers with queries…
    • Experience in customer service, after-sales support, complaints handling or a similar role.
    • Enhanced holiday entitlement with service.
    • Full Time | Office Based.
    • Provide friendly and responsive customer service by telephone and email.
    • Take responsibility for assigned customer accounts and contribute to customer service…
    • Customer service: 2 years (required).
    • We are looking for someone with excellent communication skills and who also has a passion for customer service, someone…
    • Confident telephone manner with customer service experience.
    • NFU Mutual offers a wide range of products and services, including general insurance, life,…
    • Answer and action inbound customer calls professionally and efficiently.
    • Deliver excellent customer service via email and phone.
    • Pay: £26,227.50 per year.
  • View similar jobs with this employer
    • We are looking for existing Icelandic Speaking Customer Support Specialist - AI Trainer to help train AI models.
    • Native or near-native fluency in Icelandic.
    • Greet customers warmly and assess their vehicle service needs.
    • Maintain detailed records of customer interactions and service history.
  • View similar jobs with this employer
    • A genuine passion for great customer service.
    • Answer customer calls about orders, deliveries and products.
    • Evening Premium (8pm to Midnight): £16.23 per hour.
    • Complete customer follow-up calls, ensuring feedback is captured and any issues are resolved promptly.
    • Help drive and maintain strong Customer NPS results…
    • Previous customer service or customer-facing experience preferred.
    • We are seeking well-organised individuals to act as the primary interface between WM…

People also searched:

customer service
work from home
part time
full time
receptionist
retail
administrator
warehouse operative
call centre
admin
Collections Customer Service Advisor
Firstsource Solutions UK LTD
·
3.1
Middlesbrough TS1
£25,646.40 a year
Full-time

Job details

£25,646.40 a year
Annual leave, Employee discount
Full-time
Middlesbrough TS1

Full job description

Job Title: Collections Advisor – Motor Finance
Location: Middlesbrough
Salary: £12.33 per hour (£25,646.40 per annum)

Are you looking for a rewarding career in customer service? Do you want to help people solve their financial problems? Join FIRSTSOURCE, a global company that offers great pay, benefits, and opportunities to grow!

About Us:
FIRSTSOURCE partners with a well-known UK car finance company. We’re looking for Collections Advisors to help customers manage their payments and get back on track with their finances.

What You’ll Do:

  • Take payments over the phone and find the best solution for customers.
  • Build trust with customers by listening and offering support.
  • Explain finance agreements and make sure customers understand their options.
  • Follow regulations and treat customers fairly.
  • Keep accurate records of customer information.

What You Need:

  • At least one year of experience in a customer service or financial role (preferred but not essential).
  • A customer-focused attitude with strong listening skills.
  • Ability to stay calm under pressure and handle difficult situations.
  • A positive approach to work and problem-solving.

What We Offer:

  • Annual salary of £25,646.40 - 40 hours a week
  • Permanent role - with the majority of hours Monday to Saturday between 9am and 8pm
  • Performance-based incentives.
  • £750 for referring a friend.
  • Ongoing training and career development.
  • 29 days of annual leave (increasing with service).
  • Simply Health cashback plan.
  • Employee discounts and perks.
  • Onsite facilities and team activities.

Why Join Us?

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With a global footprint across US, UK, India, Philippines, Mexico, Romania, Turkey, Trinidad & Tobago, South Africa, and Australia, they ‘make it happen’ for their clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Firstsource’s inch-wide, mile-deep practitioners work collaboratively, leveraging UnBPO™ - their differentiated approach to reimagining traditional outsourcing - to deliver real-world, future-focused solutions that drive speed, scale, and smarter decision, turning transformation into tangible results for clients.

* Please note that, as you will be working in a highly regulated industry, we have a thorough referencing process, which includes credit, criminal record and right to work checks. Having an adverse history will not necessarily rule you out but will be checked on an individual basis.*

Job Type: Full-time

Pay: £25,646.40 per year

Ability to commute/relocate:

  • Middlesbrough TS1: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

Let Employers Find YouUpload Your Resume