Skip to main content
Post your CV and find your next job on Indeed!

customer service representative jobs

Sort by: -
    • Lead, coach, and inspire a team of customer service agents to exceed performance targets.
    • Proven experience in customer service leadership, ideally in travel,…
    • Providing the first point of contact for prospective customers and intermediaries making enquiries about the products and services offered by the Family…
  • View similar jobs with this employer
    • Job Types: Part-time 24hours plus holiday and sick cover.
  • View similar jobs with this employer
    • Building relationships with our customers and providing an excellent customer service.
    • Welcoming customers with a friendly face.
    • Delivering excellent customer service across every interaction.
    • Educating customers about our full range of products and services (training provided).
    • We are looking for someone who will support other colleagues in the team and work alongside clients ensuring high service levels are always delivered.
    • Previous experience in a call-based environment (e.g. sales, customer service, or quality assurance).
    • Optimise meeting allocation to support efficient routing…
  • View similar jobs with this employer
    • Building relationships with our customers and providing an excellent customer service.
    • Welcoming customers with a friendly face.
    • Handle complex or escalated customer issues.
    • Previous experience in customer service or related fields is required, within e-commerce or similarly fast-moving,…
    • Previous customer service experience (office-based preferred).
    • Maintain customer records and update internal systems.
    • Customer service: 1 year (preferred).
    • We are extremely customer focused and we need to treat all customers with empathy and respect.
    • By overseeing this vital function, along with assisting in taking inbound calls, emails and carrying out an array of administrative tasks, you will ensure that…
  • View similar jobs with this employer
    • Job Types: Full Time 38hours, would consider Part-time hours for the right candidate plus holiday and sick cover.
    • Responding to customer emails and sales enquiries.
    • Talking to customers on the phone and in person.
    • This is a busy, hands-on role involving customer contact and…
    • Customer service: 2 years (preferred).
    • Conduct business reviews to ensure client satisfaction with our products and services.
    • Job Types: Full-time, Permanent.

People also searched:

market research work from home
market research interviewer
snooker
customer success
sales representative
service advisor
service controller
service crew
servoca
servoca nursing & care

Job Post Details

This job has expired on Indeed
Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

Customer Service Advisor - job post

Connells Group
3.0 out of 5 stars
Dunstable
Full-time

Location

Dunstable

Full job description

Job Description


Dial Into a Better Career with Connells Group.

At Connells Group, we’re passionate about delivering standout customer experiences. Whether someone is taking their first step on the property ladder or moving on to their next chapter, we’re here to make the journey smoother. Our Contact Centre team in Dunstable plays a vital role in creating that experience, and we’re growing.

If you’re ready for a fresh start with a company that values people, rewards results, and supports your ambitions, this could be the perfect next step in your career.

About the Role

As a Customer Service Advisor, you’ll be the warm, professional voice our customers hear. You’ll guide potential sellers through their first steps with Connells Group, handling enquiries, understanding customer needs, and arranging valuation appointments that start their property journey with confidence.

Your expertise in managing conversations, building rapport quickly, and keeping everything running smoothly will directly influence customer impressions and the success of our branch teams.

What We’re Looking For:

We’re looking for people who bring energy, professionalism, and genuine care to every conversation and who have already proved themselves in a busy customer-facing environment.

  • At least 2 years’ experience in customer service, hospitality, retail, or ideally a Contact Centre environment
  • A track record of delivering excellent customer outcomes in fast-paced settings
  • Confident communication skills, both written and verbal, with a friendly and professional phone manner
  • Strong organisational skills and attention to detail
  • A proactive approach, with the ability to multitask and prioritise effectively
  • A drive to achieve results and contribute to a high-performing team

What You’ll Be Doing:

  • Being the first point of contact for customers requesting property valuations across phone, email and online channels
  • Creating an exceptional first impression by engaging customers, understanding their needs, and representing the Connells Group brand with confidence
  • Efficiently booking property valuation appointments and coordinating with local branch teams
  • Keeping detailed and accurate records of customer conversations and appointments
  • Ensuring seamless handovers to branches so customers feel supported every step of the way
  • Responding quickly to enquiries, resolving issues where possible, or escalating when needed
  • Staying up to date with Connells Group services and local property insights to handle customer questions effectively

What We Offer:

  • Competitive basic salary plus uncapped commission (OTE £25,000–£30,000)
  • Full, structured training to set you up for success
  • Genuine opportunities for career development across Connells Group
  • Recognition and rewards for exceptional performance – including team events, quarterly awards and paid trips for top achievers

Why Connells Group?

Joining Connells Group isn’t just another job it’s a chance to build a career with a company that invests in its people, celebrates success, and creates opportunities to grow.

If you’re looking to step into a role where your customer service skills are valued, your development matters, and your work makes a real difference, we’d love to hear from you.

Make your next move count with Connells Group.

CC00705


Job Reference: CC00705
Let Employers Find YouUpload Your Resume