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    • Support aftersales services, including maintenance scheduling and service updates.
    • Previous experience in customer service, preferably in automotive, logistics,…
    • You will be the first point of contact for our customers, delivering exceptional service.
    • Experience in customer service, whether that be in an office, retail…
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    • Previous experience in a customer service or similar role.
    • Resolve customer enquiries and support tickets accurately and at pace.
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    • Coordinate communication between customers, sales and production teams to ensure a consistently high level of customer service.
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    • To be the focal point for all contact from customers within a given customer portfolio relating to any issues.
    • Ensure that the “housekeeping” is up to date.
    • Customer service: 1 year (required).
    • Previous experience in customer service or related fields is a plus.
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    • No financial services experience required, we'll provide full training and ongoing support to help you succeed.
    • Strong customer service skills, with a genuine focus on providing a positive customer experience.
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Customer Service Advisor / Print Consultant
Absolute Creative Print
9 Union Street, Maidstone ME14 1EB
From £14.50 an hour
Part-time, Permanent

Full job description

Absolute Creative Print are looking for a customer service advisor / print consultant to come in and work alongside our current team on a part time basis.

Suitable for Part Time or Full Time.

We’re based just off the High Street in Maidstone, Kent we would like someone to join our fast-paced and tightly-run ship!

This opportunity will be ideally suited for a self-motivated individual looking to develop their knowledge of customer management and sales. Experience in print would be great but is not necessary as you will learn on the job.

Skills will be gained in time management, customer management and building relationships with clients.

Your role will include:

  • Assisting the sales team day to day on a range of different tasks
  • Liaising with clients and discussing their needs and how we can help
  • Booking in orders and task management
  • Customer-facing work environment
  • Working from a bespoke Customer Relationship Management programme
  • Pricing jobs
  • Targeting new business opportunities

About you:

  • Experience in print would be great but is not necessary
  • Organisation is key - we love a good list!
  • An exceptional eye for detail and precision
  • Excellent people skills, especially on the telephone
  • A team player with great communication skills and the ability to work independently,

Job Types: Part-time, Permanent

Pay: From £14.50 per hour

Experience:

  • administration: 1 year (required)
  • Customer service: 1 year (required)

Work Location: In person

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