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Job Post Details

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Customer Service Advisor - job post

Therapy Assist Ltd
10 Surrey Road, Nelson BB9 7TZ
Full-time

Location

10 Surrey Road, Nelson BB9 7TZ

Benefits

Pulled from the full job description

  • Sick pay
  • Free parking
  • Additional leave
  • Company pension
  • Casual dress
  • Canteen
  • On-site parking

Full job description

Therapy Assist is a treatment provider with over 10 years of experience in providing high-quality rehabilitation services.

We are looking for an ambitious, well organised, and driven individual to join our team.

Duties will include:

  • Maintaining office systems, including data management and filing
  • Screening phone calls, enquiries and requests and handling them when appropriate
  • Delivering the highest levels of customer service to clients
  • Preparing and managing files
  • Booking appointments and diary management
  • Liaising with clients
  • Maintaining the department's quality and customer service standards

Required Skills

  • Previous customer service experience
  • Confident in dealing with inbound and outbound calls
  • Strong I.T skills
  • Clear written and verbal communication
  • Excellent communication skills
  • Organised with good attention to detail

Job Type: Full-time

Pay: From £24,000.00 per year

Benefits:

  • Additional leave
  • Canteen
  • Casual dress
  • Company pension
  • Free parking
  • On-site parking
  • Sick pay

Work Location: In person

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