digital accessibility jobs

It’s an exciting time to join Fieldfisher in Belfast!

Our Belfast office is experiencing significant growth as we expand our presence and strengthen our business across the region. This is a fantastic opportunity to be part of a dynamic team during a period of rapid development and innovation. We’re building something special here driven by ambition, collaboration, and a commitment to excellence. If you’re looking for a role where you can make an impact and grow with us, now is the perfect time to come on board.

The Firm

Fieldfisher is an ambitious and growing European law firm providing commercial solutions across a range of industry sectors. Servicing an impressive client base that includes high profile brand names and extensive international coverage, the firm has over 800 lawyers and nearly 350 business services staff based globally.

We are acknowledged as leading experts in many of the world's most dynamic and rapidly growing industries including technology, financial institutions, life sciences and energy.

The Team

The Marketing & Business Development team has more than 50 members based in the UK and Europe who work closely with sector and practice groups to drive profile enhancement and help to develop profitable revenue streams through client acquisition and growth programmes. The CRM team is fully integrated into the BD function.

The Role

We wish to recruit a CRM Executive who can help support the day-to-day management of InterAction, working closely with Business Development team, wider department and internal groups to help drive usage and promote best practice firm-wide. We are looking for someone with a proactive attitude, who can manage their workload to meet conflicting deadlines and has strong reporting capabilities to support the wider team and firm.

Key Responsibilities

• Supporting the CRM Team in the day-to-day running of InterAction across all Fieldfisher offices and assisting with system-related queries to support firm-wide users
• Full administration of the InterAction Windows Client. Responsible for running complex searches, advising and creating new segmented lists to support events and publications, sending list clearance emails and trouble-shooting account issues.
• Responsible for InterAction reporting – producing monthly Power Bi reports on BD activity and pipelines to support BD for practices, sectors and campaigns
• Email marketing – working closely with the Digital team and end-users to send out email alerts from Vuture Vx and post-campaign reporting. Producing monthly UK alerts statistics to inform groups on performance
• Providing InterAction and Power Bi training as required to promote system best practice
• Updating InterAction data as required – CRP updates, client address queries, referral law firm information and leavers and joiners' updates etc.
• Managing the CRM Intranet pages and drafting content for Intranet internal communication
• Assisting the CRM team with ad-hoc reporting, data requests and specific projects as required i.e. list imports

Skills & Experience

• Strong experience of InterAction CRM (v7) in a law firm or professional services
• Experience of Vuture VX campaign management tool
• Proactive attitude - can prioritise workload to meet conflicting deadlines
• Strong attention to detail
• Excellent communication skills - confident delivering training to groups
• Good team player – able to build good working relationships at all levels
• Basic understand of PowerBi reporting
• Confident using all MS Office tools particularly Excel skills

Who are we looking for?

• We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us.

What do we offer?

• You can be yourself: It takes everyone to make us who we are. We’re a culture of diverse perspectives, with each of us making unique contributions that make us better together.
• In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.
• Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward & Benefits ¦ Fieldfisher.
• Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby.
• Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely.
• Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.

Inclusion is not exclusive:

If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated.

We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need.

For accessibility information on our Belfast office, visit: Accessing Fieldfisher Belfast Hub ¦ Fieldfisher

What to do next:

• Click 'Apply Now', complete an online application and upload a CV.
• Successful applications will be invited to a 20–30-minute introductory call with a recruiter.
• Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises.
• For hybrid opportunities, you'll be invited to visit our offices for a face-to-face meeting.
• We try to make sure the process takes around 2-3 weeks only, but we can't always promise that. We will work around everyone's availability. You can contact us at Callum-Caolan.Burns@fieldfisher.com.

We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role.

Fieldfisher is a European law firm with market-leading practices in many of the world's most dynamic sectors. We are an exciting, forward-thinking organisation with a particular focus on technology, financial services, energy & natural resources, and life sciences.

We are a law firm built around people with all their diversity and we strike a healthy balance between legal excellence and a down-to-earth practical approach to our clients' needs. We believe The Future is Human, so we choose a collaborative approach with an intense focus on the end-user and consider carefully how to shape our services to add the most value to our clients.