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Product Manager
Product Manager
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Contents
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
Location
About the job
Job summary
This is an exciting time to join the DDaT team at DCMS, as we strive to collaborate across the department to deliver user-centred services that drive smarter working, innovation and efficiency. Our mission centres on four priorities: building a secure, resilient, and modern technology foundation; developing digital and data capability across DCMS; driving efficiency and value through modern corporate services; and fostering a high-performing, empowered workforce.
Our plans include critical investment in our corporate systems, ensuring they are fit for purpose and reducing the manual input required. Equally, there is ongoing development of the way the department delivers its policy outcomes via digital and data services, using AI where needed to maximise the value these can bring to users in the department or throughout the society we serve.
Aligned with the productive and agile state agenda, we embed DDaT expertise across departmental teams to enable early engagement with policy development, to support cost-effective delivery.
Job description
You will help develop, shape and assure work from idea to delivery on products and services across the department. You will work alongside our Head of Product and User Experience to shape our product strategy and develop a product community of practice. You will be responsible for a portfolio of products, ensuring appropriate delivery methods are being used. You will work with DDaT colleagues and policy and operational teams to ensure effective prioritisation of our work and to help achieve DCMS outcomes. You will have expert product management skills and use your knowledge of user needs and business goals to frame problems and set priorities for delivery. You will work as part of a multidisciplinary team to do this. There will be times where you are working autonomously with third party suppliers, and other parts of DCMS. You will provide informal coaching, product leadership and direction across multiple teams, and work with non-DDaT Service Owners to achieve policy outcomes. You will help determine the right development path, and support teams to evaluate progress through the products life, introducing new and innovative approaches to achieve the right outcomes, while advocating the use of existing shared government platforms and services. You are a recognised expert, and advocate for digital approaches to product delivery, even when stakeholders may have different, established ways of working. You will be expected to be able to evidence the skills as outlined in the DDaT capability framework, for a Lead Product Manager, which will include:
- Developing and managing multiple products across our portfolio
- Coaching policy officials to apply product thinking to developing digital solutions to deliver policy outcomes. Ensuring products and services are designed and delivered in a user-centred, robust and resilient way, working in the open with the benefit of agile practice
- Assure overall service delivery by working with colleagues in other expert digital, data and technology practices to comply with the Government Service Standard, technology code of practices, secure by design and departmental information security standards
- Work with commercial colleagues to hire third party delivery teams, when needed and working with the wider Digital and Data team on elements of project and programme management, regular reporting on delivery progress, advising on prioritisation and delivery risk
Person specification
The ideal candidate would have the following key skill and experience:
Essential requirements:
- Product Leadership and Coaching: Act as a recognised expert in product management, providing informal coaching and leadership to multi-disciplinary teams.
- Strategic Decision Making: Advocate for and use evidence-based decisions, effectively balancing user needs with organisational costs and value to achieve departmental outcomes.
- Product Lifecycle Management: Lead and coach teams through all phases of the product life-cycle, ensuring appropriate delivery methods are used.
- Performance and Improvement: Establish and employ effective methods for measuring product outcomes and using data to drive continuous improvement and iteration.
- Strategy and Communication: Create and communicate a prioritised product roadmap and strategy effectively to stakeholders at all levels of the organisation.
- Service Assurance: Ensure products and services are designed and delivered in a user-centred, robust, and resilient way, complying with government standards (e.g., Technology Code of Practice, Government Service Standard).
Desirable skills:
- Commercial and Contract Management: Sound commercial experience, including the effective management of digital and data contracts and third-party suppliers.
- Government Digital Standards: Knowledge and practical experience of the Government Service Standard and/or the Technology Code of Practice.
We are running an information session where prospective applicants can find out more about the role. This will be hosted by Simon Everest, and will take place on: 1pm on Wednesday 7 January 2026
The session will be an opportunity to hear more about the role, the team and wider directorate and the department. It will also be an opportunity for you to ask any questions.
Please register your interest by filling out this Registration form by 5pm Tuesday 6th January and you will be sent an invitation. Invites will only be sent after this deadline has passed.
Please note that the session will not be recorded and will not focus on the DCMS recruitment process - please direct any queries that you have on this topic (timelines, reasonable adjustments, onboarding etc) to recruitment.team@dcms.gov.uk
Behaviours
We'll assess you against these behaviours during the selection process:
- Leadership
- Communicating and Influencing
- Delivering at Pace
Benefits
DCMS values its staff and offers a wide range of benefits to everyone who works here. Were committed to developing talent, and supporting colleagues to have great careers in our department. To support with that, some of the benefits we offer include:
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Flexible working arrangements and hybrid working - DCMS staff work on a flexible basis with time spent in offices, and time spent working from home
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26.5 days annual leave on entry, increasing to 31.5 days after 5 years service
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A Civil Service pension with an employer contribution of 28.97%
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Access to the Edenred employee benefits system which offers discounts to popular retailers and access to various useful resources such as financial and savings advice
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3 days of paid volunteering leave
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Up to 9 months maternity leave on full pay + generous paternity and adoption leave
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Staff reward and recognition bonuses that operate throughout the year
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Occupational sick pay
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Access to the Employee Assistance Programme which offers staff 24/7 confidential support and resources such as counselling, debt guidance and management advice
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Active and engaged staff networks to join including the LGBT+, Ethnic Diversity, Mental Health and Wellbeing and Gender Equality Networks
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Exceptional learning and development opportunities that you can explore alongside your day to day work
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Season ticket loan, cycle to work scheme and much more!
Terms and conditions at SCS grades will vary. Those applying for SCS roles should refer to the candidate information pack for more information on terms and conditions.
Things you need to know
Artificial intelligence
Selection process details
To apply for this vacancy, you will need to submit the following documents which will assessed against the experience success profile:
- A CV setting out your career history, with key responsibilities and achievements. Please ensure you provide employment history that relates to the essential and desirable criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages and you should insert your CV into the "Job History" section on the Civil Service Jobs application form.
- A Statement of Suitability (max 750 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed however these will not be considered in the assessment of your application except in circumstances where there are a high number and calibre of candidates.
For the shortlist, we will select applicants demonstrating the best fit for the role by considering the evidence provided in your application.
In the event of a large number of applicants, an initial sift will be conducted on the CV. Those who are successful in the initial sift will then be scored on all elements of the application.
For support in writing your application and interviewing, please refer to the Application and Interview Guidance document attached to the job advert.
The interview process will assess behaviours and experience.
The behaviours to be tested at interview are:
- Leadership
- Communicating and Influencing
- Delivering at Pace
Your interview will take place remotely via Google Meet.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Department for Culture, Media and Sport from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
New entrants are expected to join on the minimum of the pay band.
DCMS has a London and a National pay scale. For more information on this, including the circumstances in which each pay scale will apply, please see the Candidate Information Pack attached.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.
Reasonable Adjustment
We are committed to supporting candidates so they can perform at their best throughout the recruitment process. This includes making reasonable adjustments to our process.
In order to request an adjustment, please:
Complete the Assistance required section on the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or a verbal test rather than a written one.
Alternatively, contact the Government Recruitment Service via dcmsrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Accessibility
If you are experiencing accessibility difficulties with any of the attachments, please contact us. Contact details can be found in the 'contact point for applicants' section of the job advert.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter .
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Simon Everest
- Email : simon.everest@dcms.gov.uk
Recruitment team
- Email : dcmsrecruitment.grs@cabinetoffice.gov.uk
Further information
If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, you should contact recruitment.team@dcms.gov.uk in the first instance. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission at: https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/