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Job Post Details

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Hire Desk Controller - job post

Kemp Recruitment
4.6 out of 5 stars
Motherwell
£25,000 - £31,000 a year - Permanent, Full-time

Location

Motherwell

Benefits

Pulled from the full job description

  • Referral programme
  • Company pension
  • Health & wellbeing programme
  • Company events

Full job description

Hire Desk Controller
Location: Glasgow
Hours: Monday to Friday
Salary: £25,000 – £31,000 per annum (DOE) + Bonus!

Are you a natural organiser with a flair for customer service and a talent for keeping operations running smoothly? We're on the lookout for a Hire Desk Controller to join a fast-paced, industry-leading business at the heart of the plant and equipment hire sector. If you're looking for a role where no two days are the same, this could be your perfect next move.

What You’ll Be Doing:

  • Handling incoming hire enquiries by phone and email with speed, accuracy, and professionalism
  • Processing hire orders with precision — making sure every detail is spot on
  • Coordinating logistics with customers, drivers, and depot teams to ensure seamless deliveries and collections
  • Liaising with the workshop to confirm equipment availability and manage turnaround times
  • Acting as the go-to person for customer queries, offering clear, friendly, and knowledgeable support
  • Keeping records up to date and playing a vital role in the day-to-day running of the hire desk

What We’re Looking For:

  • Experience in a similar role — hire desk, logistics, construction, or plant hire experience is ideal
  • A strong communicator with excellent customer service skills
  • Organised, proactive, and able to juggle multiple tasks without missing a beat
  • Confident using hire systems and computer software
  • Calm under pressure and always looking for the best solution

What’s In It For You:

  • A competitive salary tailored to your experience
  • Straightforward Monday to Friday hours — your weekends are yours
  • Real career progression with a well-respected and growing industry leader
  • A supportive team that values your input and rewards your success
  • Full training and ongoing development — we invest in your future

If you're ready to step into a role where your skills are recognised and your days are varied and rewarding, we want to hear from you.

Apply today, or contact Abi at Kemp Recruitment on 07738 268568 for a confidential chat.

Ref: INDAK

Job Types: Full-time, Permanent

Pay: £25,000.00-£31,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Health & wellbeing programme
  • Referral programme

Work Location: In person

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