Indeed Work Happiness Score

Discover work wellbeing

The Work Happiness Score is a new way of understanding how employees feel at work – and why. It uses a scoring system, similar to company reviews and ratings, but gives richer insight into what matters most to job seekers and employees today. Our hope is that these insights help lead people to better jobs, and ultimately, better lives.

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Fuelled by the world’s largest study of work happiness2021 Indeed.com Data, based on number of survey responses globally.

How people feel at work - and why

Guided by leading happiness and wellbeing experts, Indeed Work Happiness data displays the key dimensions that contribute to wellbeing at work: belonging, inclusion, flexibility, trust, appreciation, growth, feeling well-managed, fair pay, flexibility, energy, satisfaction, stress-free, accomplishment and a sense of purpose.

Sharing this openly helps jobseekers better understand what it’s really like to work at a company. It also helps employers understand how their employees actually feel and empowers them to build a happier workplace and stronger employer brand.

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A sample Company Page on Indeed's website with a Work Happiness score displayed on the company snapshot. Listed below the Work Happines Score are other dimensions of happiness, starting with Flexibility and Purpose.

Drivers of work happiness that we measure

Happiness

Belonging

Appreciation

Inclusion

Support

Purpose

Energy

Learning

Achievement

Trust

Flexibility

Compensation

Stress-free

Satisfaction

Manager support

  • 5.5M happiness surveys completed and counting.2021 Indeed.com Data, based on number of survey responses globally.
  • 72% of jobseekers say work happiness is important when considering a future employer.Indeed Workplace Happiness Report, a commissioned study (n=1,534 UK adults) conducted by Forrester Consulting on behalf of Indeed, 2021.
  • 92% of people report happiness at work affects their mood at home.Indeed Workplace Happiness Report, a commissioned study (n=1,534 UK adults) conducted by Forrester Consulting on behalf of Indeed, 2021.
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Research has shown that happiness is a cause of success: happier people receive more positive reviews, are more productive, creative, earn higher incomes and are less likely to burn out or be absent from work. Happier people are also more likely to get and keep jobs.

Dr. Sonja Lyubomirsky, Distinguished Professor of Psychology and Vice-Chair University of California, Riverside
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You can spend millions on recruiting a more diverse workforce… but if you don't focus on creating an inclusive environment in which they can thrive, why would they stay?

LaFawn Davis, Group Vice President of Environmental, Social & Governance Indeed
LaFawn Davis, Group Vice President of Environmental, Social & Governance at Indeed
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Our research has shown that happiness at work increases productivity and performance. Beyond financial metrics, companies should also look at employee wellbeing metrics — after all, we treasure what we measure.

Dr. Jan-Emmanuel de Neve, Professor of Economics at Saïd Business School University of Oxford
Dr. Jan-Emmanuel de Neve, Professor of Economics at Saïd Business School at the University of Oxford
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Resources to dig deeper into work wellbeing

Each day presents new opportunities to grow, to deepen our understanding and to create happier, more resilient workplaces. Creating more happiness and wellbeing at work requires effort from both individuals and companies. We hope these resources serve as a starting point for us all.

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Connect with an employer branding expert

Strengthen your employer brand by focusing on workplace wellbeing

Understanding your company’s Work Happiness Score can help you attract the right talent for the right roles. Utilise your strengths and stand out to jobseekers when they are actively searching and applying for jobs.

Thank you! We’ll be in touch shortly to discuss your hiring goals.

What is the thought process behind the Work Happiness Score?

The Work Happiness Score evaluation methodology has been developed with the guidance of Dr Sonja Lyubomirsky (Distinguished Professor of Psychology and Vice Chair, University of California, Riverside) and Prof. Jan Emmanuel de Neve (Associate Professor of Economics and Strategy at Said Business School, University of Oxford).

How is the Work Happiness Score calculated?

The Work Happiness Score measures how people feel at work. It is a happiness metric based on the response to the statement: ‘I feel happy at work most of the time’. There are several additional dimensions, or key drivers of work wellbeing, which make up a company’s Work Happiness Report. These additional dimensions are calculated in the same manner and are also included on the employer’s company page.

When does a Work Happiness Score appear and how?

The Work Happiness Score is available on an employer’s Indeed Company Page once respondents have completed at least 10 surveys for that company. When enough surveys are completed, the Work Happiness Score and Work Happiness Report will automatically appear on the page. There are five different emojis and each corresponds to a certain data range in response to the statement ‘I feel happy at work most of the time’.

Citations

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