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Job Post Details
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Chief Media Relations Officer
Chief Media Relations Officer
Job details
Full job description
Details
Reference number
Salary
London £60,445
Job grade
Contract type
Loan
Secondment
Length of employment
Business area
Type of role
Working pattern
Number of jobs available
Contents
- Location
- About the job
- Benefits
- Things you need to know
- Apply and further information
Location
About the job
Job summary
In the Department of Health and Social Care, we are proud of our purpose to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you would like to work in, we would love to hear from you.
The Department of Health and Social Care media team sits at the very heart of the health and social care debate, working to ensure the public understands the government's vision for a healthier nation.
From breaking news on NHS reforms to proactive activity on policy that will change lives, the team translates complex health policy into compelling stories that resonate with millions of people across the UK.
Our media experts work hand-in-hand with ministers, providing the communications support that ensures every hospital visit, every policy announcement, and every crisis response delivers maximum impact.
The team help shape how health stories are told, working across national, regional and specialist media to ensure the government's health priorities reach every corner of the country with clarity and conviction.
They thrive on collaboration, working seamlessly with NHS England, the UK Health Security Agency and other key partners to create powerful communications that drive real change.
The team actively shape the news agenda, using our deep relationships with journalists and understanding of the health landscape to ensure that vital public health messages reach the people who need them most.
Job description
We are looking for an experienced, forward-thinking and creative Chief Media Relations Officer to join the team and provide leadership and direction as we communicate some of the most important issues of the day.
The successful candidate will be responsible for leading and driving delivery of creative and innovative proactive and reactive communications, putting our audiences at the heart of everything we do.
You will lead a team to deliver on key departmental priorities, shaping the narrative on critical health issues such as cutting waiting times, supporting the NHS workforce and helping people live healthier lives, while also organising and supporting ministerial visits. Working collaboratively across communications teams, you will play a pivotal role in turning innovative and creative ideas into reality. You will need a strong awareness of the wider media landscape understanding how traditional, digital and social media interconnect, recognising emerging trends, and anticipating how stories will develop across different platforms and audiences. As a team leader, you will play a key role in boosting team culture and morale, creating an environment where people feel valued, supported and motivated to do their best work, whilst maintaining high professional standards.
You will be supported to develop your career as part of a friendly, welcoming team where learning, development and wellbeing are integral parts of the offer.
Person specification
Role responsibilities
We are looking for a motivated and creative individual to join us and embark on an exceptional career in government communications. Your key responsibilities will include:
- Managing a communications team, advising ministers and senior policy officials on communications issues, including sharing audience research and feedback.
- Leading on the planning, designing and delivery of communications campaigns including overseeing the delivery of high-quality, insight-driven content for use across a wide range of channels and platforms.
- Managing and prioritising resource to ensure coherent communications plans and strategies are in place for ministers.
- Building close working relationships with counterparts in other arms length bodies and partner organisations, ensuring alignment of strategy, messaging and activity across priority programmes.
- Working with special advisors and No10 to ensure they receive a highly professionalised approach to all media handling and communications issues.
- Supporting a round the clock media service through participation of the out of hours rota.
Key skills and experience required for the role
Essential
- Strong verbal and written communications skills.
- Experience of confidently leading, inspiring and empowering teams to ensure the delivery of high-quality products.
- Ability to remain calm under pressure, prioritise workload and delegate tasks to staff according to competing priorities.
- Knowledge of how to engage the public and media through a variety of streams, including broadcast, print and digital.
- Strong editorial judgment and ability to communicate effectively with different audiences.
- The ability to build and maintain networks with counterparts in other organisations.
- Ability to develop and deliver creative campaigns to tackle problems and promote issues.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Leadership
- Seeing the Big Picture
- Delivering at Pace
Technical skills
We'll assess you against these technical skills during the selection process:
- Demonstrate writing ability, judgement and ability to effectively communicate.
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
Things you need to know
Artificial intelligence
Selection process details
Applications will be sifted W/C: 29/12/2025
Interview date: W/C 12/01/2026
Interview location: By video
Further details and interview slots will be released to candidates who are successful at sift.
As part of the application process you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form.
Applications will be sifted on your CV and personal statement.
Please use your CV to set out your career history, highlighting specific responsibilities and achievements that are relevant for this role. These can be found in the key skills and experience required for the role section of the advert.
Please use your personal statement (in no more than 1000 words) to outline how you meet the key skills and experience required for the role as set out in the job advert.
At interview candidates will be assessed on Behaviours, Strengths and a Technical Skill.
Candidates will be sent a scenario shortly before the interview (no preparation required ahead of the day of the interview), to prepare and present at the start of the interview to assess the technical skill of writing ability, judgement and ability to effectively communicate
To find out more about working in the department please visit our page on the Civil Service careers website https://www.civil-service-careers.gov.uk/departments/working-for-the-department-of-health-social-care/ and to find out more information on how to apply visit the Civil Service careers website https://www.civil-service-careers.gov.uk/how-to-apply/
Applicants who are appointable but were not successful in appointment to this vacancy, may be held on a reserve list for up to 12 months, and contacted if similar vacancies become available.
Please be aware that some travel may be required across the DHSC estate.
Candidates must ensure that all information provided in their application is factually accurate. Any examples provided must be taken from personal experience. The Civil Service abides by honesty and integrity as part of its core values, if evidence of plagiarism is found, applications may be withdrawn.
Please note that applicants will require BPSS clearance.
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to DHSC from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare; for further information visit the Childcare Choices website.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via dhscrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Existing Civil Servants and applicants from accredited NDPBs are eligible to apply, but will only be considered on loan basis (Civil Servants) or secondment (accredited NDPBs). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
Terms and Conditions
Candidates should note that DHSCs Terms and Conditions of employment changed from 1 October 2013. It is the candidates responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.
New Entrants to the Civil Service
New entrants appointed in grades AA to G6 will receive DHSCs modernised terms and conditions:
- Annual Leave: 25 days on entry rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff
- Privilege Leave: 1 day - for the Kings birthday
- Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
- Occupational Sick Pay (OSP): one month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay and five months half pay
- Mobility: Mobility clause in contracts allow staff to be mobile across the Civil Service
- Probation: 6 month probation period
Existing Civil Service staff transferring from another Government department, on either level transfer or promotion
All staff moving to DHSC will transfer onto DHSCs modernised terms and conditions (as outlined above).
Existing DHSC staff, appointed on promotion
If DHSCs modernised terms and conditions are already held, the employee will retain those terms and conditions. If DHSCs pre-modernised terms and conditions are held, the employee will transfer onto DHSCs modernised terms and conditions (as outlined above).
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Jonathan Reilly
- Email : Jonathan.reilly@dhsc.gov.uk
Recruitment team
- Email : dhscrecruitment.grs@cabinetoffice.gov.uk
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: https://civilservicecommission.independent.gov.uk/contact-us/