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    • Experience in fundraising, business development, events management or customer relationship management.
    • Fundraising and great events don’t always happen Monday…
    • Member escalations, and health and safety at events.
    • Live events : 5 years (required).
    • Travel expenses to and from events covered, plus overtime.
    • Any other reasonable duties associated with event delivery and management.
    • Significant experience coordinating events, conferences, or large meetings.
    • Ensure excellence in hospitality, facilities management, compliance and health & safety.
    • Manage membership administration, member relations and Club events.
    • Significant discounts across food, beverages, and events throughout the venue.
    • Minimum 3–5 years of sales and marketing management experience within luxury…
    • Lead social execution for launches, events, partnerships, and brand moments.
    • You’ll set the vision, build the strategy, lead a high performing team, and create…
    • Minimum 3 years' management experience within hospitality, catering, events, or food service operations.
    • Strong background in food and beverage management.
    • Oversee inventory management for tasting pours, retail tour add-ons, and event supplies.
    • Host masterclasses, seasonal activations, product launch events, and…
    • You will draw on our diverse and high-quality portfolio of programmes, to create tailored funding propositions that resonate with a wide range of funders and…
    • Support the management of relationships with LANX ambassadors, influencers, content creators and sports club partners.
    • Permitted 28 days annual leave per year.
    • Strong customer relationship management skills and ability to negotiate.
    • Knowledge of revenue management and account profitability, and RFP.
    • Visiting exhibitions when required in a project management role, including overseeing a build, handing over stands to clients or running a multi-stand…
    • This role also offers excellent development opportunities in event management, project management, stakeholder engagement and international event delivery, all…
    • Events management: 2 years (required).
    • To effectively plan and organise resources to ensure the smooth running of events.
    • Job Types: Permanent, Full-time.
    • We offer paid staff events twice a year.
    • To manage own time efficiently between working from home and attending the venue for weddings, events, planning…

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Hospitality Duty Manager
Wilson Vale Catering Ltd
·
3.0
Oxford OX1 3RG
£32,000 - £35,000 a year
Full-time

Job details

£32,000 - £35,000 a year
Paid training
Full-time
Overtime
Oxford OX1 3RG

Full job description

We have an exciting opportunity for a Duty Manager to join our team at Rhodes House, one of our prestigious conference venues in Oxford (OX1 3RG).

This is a permanent, full-time position of 40 hours per week, worked on a rota basis between the hours of 6am and midnight. The conference venue operates seven days a week, and overtime will be required to support events. Any overtime worked will be compensated with time off in lieu.

Wilson Vale is an established, quality-led contract caterer. We work with amazing clients across the UK who place huge value on great food as a key part of their culture and community. We work in office restaurants, independent schools and at conference venues with the same high-end ethos throughout.

Our culture unites us. We stand for craft, quality, creative freedom, forward thinking and integrity. We never compromise on our commitment to fresh, seasonal produce and the fantastic people that make it all happen!

We are looking for an experienced Hospitality Manager who can inspire and motivate their team while maintaining a hands-on approach to operations. This role covers a wide range of hospitality services within this key Oxford contract, delivering both internal and external commercial events. As Hospitality Duty Manager, you will help lead the team to deliver exceptional food and service. Strong organisational and communication skills are essential to ensure client confidence and clear team direction.

RESPONSIBILTIES & EXPERIENCE:

  • Oversee the delivery of all hospitality services across breakfast, lunch, and dinner, including a variety of service styles such as buffets, conferencing, fine dining, canapés, BBQs, and more
  • Manage the catering team during events with diligence, ensuring both efficiency and exceptional service standards
  • Take an entirely hands-on, team-focused approach to operations
  • Maintain a professional and confident communication style with clients to instil trust and assurance
  • Manage a team of 12, providing clear leadership and direction
  • Oversee the day-to-day operations of the venue
  • Ensure that all customer requirements are consistently met and exceeded
  • Lead staff development, including training, mentoring, and motivating team members
  • Demonstrate a genuine passion for great food and outstanding service
  • Possess excellent people management and communication skills
  • Show proven experience in managing successful, high-performing teams
  • Exhibit strong organisational skills and attention to detail
  • Be flexible and adaptable regarding working hours to meet business needs
  • Thrive in a pressurised environment, effectively multi-tasking and prioritising workloads

OUR CULTURE:

  • Craft at our core – we pride ourselves on our craft-skilled chefs who create wonderful fresh food from scratch.
  • It’s all about the food – the menu is the most important document our chefs write every week.
  • Quality, seasonal ingredients – 300+ British suppliers and our chefs can source locally.
  • Freedom to create – our teams love to cook up exciting food themes and pop-ups to keep the food fun.
  • Support like no other – our business was founded by family and we have stayed true to those same family values of nurturing development, protecting our values and building trust and loyalty.
  • Making food that not only tastes great but is good for the planet. We have always had a strong environmental ethos and are dedicated to our social and environmental commitments.
  • We believe in tailored training and opportunities to build your career with us.

WILSON VALE PERKS:

  • Our working hours are some of the best you'll find in catering - we are strong believers in work-life balance
  • Our working environment is fun and inspiring, with excellent career development opportunities
  • Craft Works – Free craft-focused career development training programme
  • Paid training bespoke to you
  • Access to our Employee Assistance Programme- your wellbeing is very important to us
  • Online employee benefits scheme - monetary savings on everyday items!
  • Your Birthday off every year after 1 years’ service.
  • Enhanced Maternity Pay

Wilson Vale is an equal opportunities employer that strives to create an inclusive working environment for all. We are committed to supporting our people and do not tolerate discrimination of any kind. From each and every person in our catering teams, to our operations and central support teams – everyone at has a voice.

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