High-paying customer service jobs in Birmingham
Customer service focuses on assisting and supporting customers before, during, and after purchases. Service representatives handle inquiries, resolve issues, and provide product information to ensure customer satisfaction. Effective communication, problem-solving, and empathy are key skills for professionals in this field.
The 170 customer service jobs listed below pay well, with salaries between £25,420 and £41,127 per year. Customer Service Representative, Customer Assistant and Guest Service Agent are among the most popular high-paying roles in Birmingham.
Job title
Updated Oct 16, 2026
Job title
Birmingham, ENG
England
Job postings (Birmingham)
Customer Service Manager
Birmingham
£41,127
per year
England
£35,637
per year
Customer Success Manager
Birmingham
£35,462
per year
England
£40,065
per year
Customer Assistant
Birmingham
£27,721
per year
England
£25,420
per year
Guest Service Agent
Birmingham
£13.22
per hour
England
£12.71
per hour
Customer Service Representative
Birmingham
£25,420
per year
England
£25,420
per year
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Service Manager
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Please refer to the employers job description for complete details.
Customer Service Managers lead support teams, develop strategies to improve client satisfaction, and analyse service workflows. They need expertise in conflict resolution, knowledge of customer service platforms, and strong communication skills to resolve issues effectively.
See 7 jobAverage wage
Birmingham
£41,127 per yearEngland
£35,637 per year -
Customer Success Manager
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Please refer to the employers job description for complete details.
Customer Success Managers guide clients through onboarding, optimise product use for retention, and address concerns proactively. They need CRM expertise, strong communication skills, and industry awareness to build lasting customer relationships and drive satisfaction.
See 5 jobAverage wage
Birmingham
£35,462 per yearEngland
£40,065 per year -
Customer Assistant
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Please refer to the employers job description for complete details.
Customer Assistants welcome shoppers, manage sales transactions, and provide product information to enhance experiences. They need strong communication, familiarity with retail systems, and the ability to multitask efficiently while maintaining a positive attitude.
See 22 jobAverage wage
Birmingham
£27,721 per yearEngland
£25,420 per year -
Guest Service Agent
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Please refer to the employers job description for complete details.
Guest Service Agents manage check-ins and check-outs, address guest inquiries, and resolve issues promptly to ensure smooth stays. They need proficiency in reservation systems, hospitality knowledge, and clear communication skills to excel in this role.
See 13 jobAverage wage
Birmingham
£13.22 per hourEngland
£12.71 per hour -
Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives resolve client inquiries, handle complaints, and provide product guidance. They need strong communication, patience, and knowledge of CRM software to deliver efficient, personalised support that builds customer loyalty.
See 123 jobAverage wage
Birmingham
£25,420 per yearEngland
£25,420 per year