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    • Full time available with care duties.
    • All Supervisor Hours are to be paid at an enhanced hourly rate, any care completed would be paid at our care rate and you…
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    • Some experience or knowledge of care management or health and social care.
    • Update care plans whenever clients’ needs change.
    • Contract: Permanent Full-Time, 37 hours per week.
    • Engage with customers to maximise their independence and achieve individualised goals by carrying out initial…
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    • Complete care plans and reviews of them.
    • Complete carer spot checks and field supervisions.
    • You'll carry out initial introductions, construct care plans,…
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    • Complete care plans and reviews of them.
    • Complete carer spot checks and field supervisions.
    • You'll carry out initial introductions, construct care plans,…
    • Strong ICT skills with demonstrable experiencing of working with care planning systems and care assessment tools.
    • Areas: *This role covers Southend.
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    • As a *Care Supervisor*, you’ll play a vital role in ensuring our customers receive the highest standards of care, while also supporting and mentoring our care…
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    • Supervising and mentoring care staff.
    • Helping with care planning and assessments.
    • ✔ Previous experience in domiciliary/home care.
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    • An understanding of person-centred care & support provision.
    • Proven experience in providing care to people with a range of conditions.
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    • Good ICT skills with experience using rostering or care management software.
    • The ability to effectively communicate with the people we support, staff teams,…
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    • Complete care plans and reviews of them.
    • Complete carer spot checks and field supervisions.
    • You'll carry out initial introductions, construct care plans,…
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    • Experience in home care or similar setting.
    • Based in the local community, you will play a vital role in overseeing our care teams and ensuring the delivery of…
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    • Oversee the implementation and review of individual care plans.
    • Based in the local community, you will play a vital role in overseeing our care teams and…
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    • Experience in the care sector delivering a wide range of personal care services.
    • Create, update and audit client care plans and assist with digital care…
    • Ideally experience as a field care supervisor in the care sector.
    • Comfortable using digital care systems.
    • Offer professional support to care staff.

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Job Post Details

Field Care Supervisor
Helping Hands
·
3.4
Harlow CM17 0DW

Job details

Pay information not provided
Harlow CM17 0DW

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.


Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.


As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.


What you’ll do

  • Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
  • Assist the branch team with compliance, auditing and documentation.
  • Complete spot checks and supervisions to maintain high standards across your care team.
  • Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
  • Carry out risk assessments with care, clarity and professionalism.
  • Support on-call duties in line with the branch rota.

What you’ll bring

  • Experience as a Care Assistant and a desire to take the next step in your career.
  • A full, clean UK driving licence and access to a roadworthy, insured vehicle.
  • Strong communication skills and a supportive, encouraging approach to working with others.
  • A keen eye for detail and confidence in maintaining compliance and quality standards.
  • A people-first mindset – calm, kind and ready to lead by example.

Why Helping Hands

  • 25 days’ annual leave plus bank holidays.
  • Eligibility for the Blue Light Card with hundreds of national discounts.
  • Employee Assistance Programme for wellbeing support.
  • A varied role that blends customer visits with team leadership and office collaboration.
  • Genuine pathways for growth and development within a nationwide, award-winning care provider.

At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

This is a part-time role, with a working week of 20 hours.

£14,000 per year

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