field service engineer jobs

Would you like to help implement innovative cloud computing solutions and solve the most complex problems? Are you excited by the prospect of building and running the world's largest cloud computing infrastructure to provide a better world for future generations?

Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS, customers provision compute power, storage, database, and other cloud resources as their business demands them. To meet the growing demand for AWS Services around the globe, we need exceptionally motivated people who are driven by learning and innovation.

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a Secure Facilities Operations Specialist you'll serve as the strategic owner of AWS facilities that are critical to region operations. You'll be responsible for ensuring continuous facility availability, developing long-term capacity planning, and maintaining the highest standards of security and operational excellence.

If you join us, you'll be part of a world-class team in a dynamic environment that has the entrepreneurial feel of a start-up. This is an opportunity to operate and engineer systems on a massive scale, and to gain world class experience in cloud computing. You'll be surrounded by people who are passionate about cloud computing, believe that first class service is critical to customer success, and are committed to improvement.

Key job responsibilities

• Manage Facilities budget, purchasing, and strategic resource allocation
• Coordinate facility improvements and maintenance scheduling
• Oversee site planning, seating allocation, and facility utilisation reporting
• Develop and maintain power event procedures and operational runbooks
• Drive security standards and site parity across facilities
• Develop long-term capacity roadmap with 10-year horizon
• Manage strategic infrastructure upgrades
• Build and maintain relationships with key stakeholders

A day in the life
You'll start your day reviewing facility operations status and coordinating with various stakeholders. You might attend meetings with our global facilities team to plan maintenance schedules, work with Security teams to ensure compliance, or develop strategic plans for facility improvements. You'll manage seating allocations and respond to facility-related inquiries. You'll also spend time analysing capacity metrics and working on long-term planning initiatives.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

• Bachelor's degree or equivalent practical experience • Experience in facilities management or related field

• Experience with budget management and financial planning
• Strong project management skills
• Experience with security protocols and compliance requirements