food beverage manager jobs

Company Overview

The Derby Conference Centre is a versatile Derbyshire venue for conferences, meetings and stays, set in a Grade II listed building. Our local team is committed to exceptional customer service and making every visit comfortable and pleasant.
Summary

The Conference Food & Beverage Operations Manager oversees all CF&B operations. They shape the guest experience by delivering exceptional floor management ability, excellent customer service, driving sales, hiring, and training quality staff and generating new ideas to evolve the business.

The Conference, Food & Beverage Operations Manager has a passion for Hospitality, strong organization and leadership skills and the ability to motivate and develop a team.

Responsibilities

• Manage all aspects of running a successful high-volume hospitality operation daily.
• Plan staffing levels to ensure consistent service delivery.
• Ensure all Conference Rooms, Bar, Restaurant, Sunken Lounge are always presented well.
• Ensure all equipment is suitably stored and well maintained.
• Ensure all service areas are stocked and ready for the business needs.
• Ensure all staff are abiding by the company uniform standards.
• Motivate, develop, and inspire the team.
• Respond to all Customer Reviews on Booking.com.
• Ensure all training requirements are met.
• Deliver appraisals with the team every six months.
• Ensure full compliance with HR practices to manage the team effectively.
• Drive sales by ensuring guest satisfaction and implement high standards of service to all our guests.
• Ensure that all forecasted budgets are achieved.
• Ensure that stock rotation and levels are in line with business demands.
• Attend weekly function sheet meeting with other management to discuss forthcoming events.
• Attend monthly HOD meeting.
• Conduct a quarterly departmental meeting.
• Liaise with all HODs regularly to ensure all customer requirements are met.
• Comply with Company Health and Safety Policies and duties under the Health and Safety at Work Act etc. 1974.
• Carry out Duty Management shifts as and when required, emphasis on Late Duty Management.
• Ensure Professional knowledge, skill; initiative, innovation and personal image are sufficiently developed to fulfil the requirement of the position.
• Carry out any reasonable request from your line manager.
• Perform any other duties, which may be reasonably requested to ensure the business needs are met.
• Enforce Company policies and procedures for ensuring the Health, Safety and Welfare of all persons connected with the site, meeting relevant legal requirements.
• Assist, on an annual basis, review of Risk Assessments for all equipment within the department.
• Notify management of any situation, which may compromise Food Hygiene and Safety.
• Report to management any fault or hazard which may affect Health and Safety.
• Ensure statutory training is delivered and kept in date.

Person Specification

• - Essential you have good time management and accountability
• - Maintain a positive outlook
• - Product knowledge - experience of banqueting and weddings.
• - Must be able to manage a team and meet tight deadlines and work under pressure
• - Qualification in Hospitality Management and must have experience in a 4 star hotel or equivalent
• - Must be a team player and have the ability to make decisions
• - Results orientated and well organised.
• - Clear communicator.
• - Integrity.

If you are passionate about hospitality and thoughtful guest service, we invite you to apply through Indeed. PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE NECESSARY SKILLS/EXPERIENCE.

COMPETITIVE SALARY

Benefits:

• Bereavement leave
• Company pension
• Free parking
• Health & wellbeing programme
• Sick pay

Work authorisation:

• United Kingdom (required)

Work Location: In person