Join Our Award-Winning Team!
Are you ready to elevate your career in real estate with a company that values passion, integrity, and excellence? Look no further than Ryder & Dutton a distinguished leader in the industry known for our commitment to both our people and our customers.
An exciting opportunity has arisen to join the team at Ryder & Dutton as a Full Time Property Manager working at our busy Huddersfield Branch.
About Us.
Ryder & Dutton have successfully been helping people move for over 100 years. Operating from 17 prominent sales and lettings branches, Fine & Country, together with 5 specialist departments ready to ensure that a move goes as smoothly as possible.
As an independent family run business, our offices work together to achieve the best possible result for the sale or letting of any property sold or rented through us. We are a market leader across our region and over the years we have been the proud recipients of many industry awards recognising the outstanding performance and dedication of our team.
Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers’ expectations.
The Role
The main responsibilities of the role are:
- To comply with ARLA best practice and agreed Company Standards and procedures regarding all aspects of work.
- Carry out viewing appointments with prospective tenants in a courteous and friendly manner.
- Ensure that properties are ready for inventory through liaison with the landlord to make sure the property complies with legislation and is presented to an acceptable standard.
- Complete an inventory on a property in a thorough manner prior to the start of a tenancy.
- Manage a portfolio of properties and taking full responsibility of our landlords’ investment(s), providing professional recommendations with regard the repair and maintenance of the property, offering guidance to ensure the investment is managed to protect the value of the property whilst complying with relevant legislation.
- Attend to property repair issues in a timely, organised, and pro-active manner and obtaining repair quotes/ estimates from contractors where required
- Liaise with tenants / contractors / landlords ensuring repairs are undertaken proactively and within a specified timeframe.
- Keep landlords/tenants updated on all relevant matters.
- Carry out interim property inspection, reporting findings to landlords and tenants as appropriate and dealing promptly with any repairs or breaches of tenancy. Ensuring Landlord fully aware at all times of any actions.
- Carry out check in and check out appointments, dealing with end of tenancy negotiations, arranging the return of tenant deposits and handling disputes within the guidelines and timeframes required by the Tenancy Deposit scheme regulator.
- Arrange renewal annually of gas & electric safety certificates for managed properties in line with landlord’s requirements and legislation.
- Keep respective property files and computer records up to date.
- Ensure all relevant documentation such as inventories, renewals etc are added on to the system.
- Discuss any requests such as rent reviews, renewals, vacating procedures with the landlord promptly, giving guidance on legislation as required.
- Handle basic account enquires from Landlords and tenants.
- Be aware of opportunities to promote other Ryder & Dutton Products & Services.
- Provide sales leads to Ryder & Dutton residential offices.
- Undertake other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibility
- Liaise with Customer service team – act on any tenant requests such as renewals, call backs promptly.
- Work as a team to meet demands of the business and meet the Department KPIs
- Maintain and continually update personal knowledge of new legislation affecting the residential sales market.
What’s in it for you:
- Be part of an award winning team
- Uncapped Commission
- Full Training and Development
- Progression Opportunities
- Numerous employee benefits including BUPA Healthcare, Pension Scheme, Eyecare vouchers, and a day off for your Birthday
The hours of work would be 9:00am - 5:00pm Mon-Fri with a 1 hour unpaid lunch break and 1 in 3 Saturdays 10am-2pm.
Mileage can be claimed at 45p per mile.
There is the opportunity to earn commissions in addition to the basic salary shown.
Job Types: Full-time, Permanent
Pay: £26,500.00 per year
Benefits:
- Additional leave
- Company events
- Company pension
- Enhanced paternity leave
- Free flu jabs
- Health & wellbeing programme
- Referral programme
- Sick pay
Application question(s):
- Do you have access to your own vehicle which can be insured for business use
Experience:
- Lettings Industry: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
