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?We have an exciting opportunity for a Marketplaces Assistant to join our Head Office Team at Pavers.? This role is offered as a full time permanent opportunity, with great potential and would suit an ambitious person wanting to support growth in a new area of the business. You’ll be based at our York Head Office(YO26 6QR).

Do you have strong relationship management & stakeholder management skills?

Are you looking for a role where you can support sales growth and contribute to a fast growing digital channel?

At Pavers, we are continuing to expand, and our Marketplace sales are a key part of that growth. We partner with Amazon, Next and M&S, and we have ambitions to develop these partnerships further while opening new international marketplace relationships.

As a Marketplaces Assistant, you will play a vital supporting role in ensuring our products go live on partner platforms accurately, on time, and with all the information customers need to shop confidently. You’ll work closely with internal teams and external partners to keep product content up to date, monitor performance, and support the smooth running of our marketplace operations.

Your day-to-day work will focus on liaising with our key marketplace providers, and internal stakeholders to ensure you have up to date accurate information and content, to drive sales in this channel. You’ll need to multitask and prioritise(re-prioritise) at ease, to keep up with the pace and have excellent MS Office & MS Excel skills to succeed in the role and monitor invoicing effectively.

Salary & Benefits for our Marketplaces Assistant:

£26,000 - £28,000 dependent on experience;

• Generous Staff Discount
• Discretionary Annual Bonus scheme
• Free onsite parking at York Head Office
• Life Assurance Benefit
• Holiday Entitlement (Increases with service)
• Company Contribution Pension
• Access to RetailTRUST (Wellbeing & Financial Support)
• Access to the Pavers Foundation: employee-led grant application and charitable giving scheme
• Access to wider training and development opportunities through Pavers Academy

Snap Shot of the day to day responsibilities of our Marketplaces Assistant

Product Set-Up & Content Management

• Support the loading of new SKUs onto marketplace platforms using agreed range plans.
• Ensure all product information, imagery and attributes are kept up to date, accurate and aligned with legal and platform-specific requirements.
• Work with internal teams to gather and brief content and assets needed for product listings.

Operational Support

• Assist with daily operational tasks across Amazon, Next, M&S and other marketplace partners.
• Help monitor product performance, availability and content accuracy, escalating issues where needed.
• Support arrangements for deliveries into external marketplace warehouses when required.

Relationship & Stakeholder Coordination

• Work with internal stakeholders to ensure key milestones and deadlines are met.
• Assist in maintaining a directory of marketplace contacts, platform requirements and commercial agreements.
• Provide general support to the Marketplaces team, contributing to smooth day-to-day trading.

Data, Analysis & Reporting

• Use Excel to track product information, analyse performance trends, and and support the Marketplace trading calendar.
• Recognising relevant online campaigns that fit the product lines.
• Help monitor stock availability and work with Merchandising to ensure product is channelled into the most profitable routes.
• Support the Marketplaces team with the weekly trade reporting.

What you'll need to be our Marketplaces Assistant

• Experience supporting Marketplace trading or Ecommerce operations; Amazon experience desirable.
• Strong stakeholder and relationship management skills.
• Intermediate to advanced MS Excel skills.
• Highly organised with excellent attention to detail.
• Comfortable multitasking and reprioritising in a fast-paced environment.
• Experience in Digital Marketing or Ecommerce Trading is advantageous.

The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.

Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.

From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal.

We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.

We were delighted to receive recognition as a 3* Employer with ‘World Class’ levels of workplace engagement and the ‘2nd Best Retailer to Work For’ by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success.

If you have any questions regarding the role or encounter any issues with your application, please contact us by emailing recruitment@pavers.co.uk