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Job Post Details

Dental Admin Assistant & Receptionist - Lowestoft - job post

The Dental Design Studio
Lowestoft NR32 1PA
Full-time

Job details

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Every weekend
  • Holidays

Location

Lowestoft NR32 1PA

Full job description

We are seeking an enthusiastic, friendly, and highly organised Full-Time Dental Admin Assistant / Receptionist to join our fantastic practice in Lowestoft.

Our reception team plays a vital role in the day-to-day running of the practice. We are therefore looking for a motivated individual who is passionate about delivering exceptional, first-class customer service and creating a warm, welcoming environment for our patients.

Our new receptionist must be able to create a warm, welcoming atmosphere and provide a positive, memorable experience for our patients.

Working hours are 5 days per week between Monday and Sunday will include a few hours of evening cover on a Saturday or a Sunday - to be discussed at interview.

Previous experience:

We are looking for someone who has at least 2 years' experience of working in a reception setting (preferably medical or dental).

Skills & attributes:

  • Excellent communication skills (verbal & written)
  • Good command of the English language
  • Organised and methodical
  • Quick learner
  • Team player
  • Self-motivated and confident
  • Able to work alone on reception
  • Calm under pressure
  • Trustworthy & Reliable
  • Great attention to detail

Main responsibilities:

  • Meeting and greeting patients, providing a professional and friendly first impression
  • Booking, amending, and managing patient appointments to optimise diaries
  • Answering patient enquiries via telephone, email, and in person
  • Handling payments and supporting basic financial administration
  • Supporting BBYL processes, clinic closures, and appointment cancellations
  • Assisting with diary management, recalls, and filling appointment gaps
  • Undertaking opening and closing procedures
  • Promoting the practice to new and existing patients
  • Making patients aware of dental services and current offers
  • Maintaining patient confidentiality and handling sensitive information appropriately
  • Supporting the Practice Manager and clinical team with the smooth running of the practice
  • Providing reception cover for sickness and holidays when required
  • Undertaking general reception and administrative duties as needed

Competitive salary (dependent on experience) to be discussed at interview stage.

If you think this fantastic opportunity is for you, we would love to hear from you.

Please send your CV, along with a covering letter telling us why you are applying for this position and detailing the skills you will be bringing to the role. Applications without a covering letter may not be considered.

https://www.thedentaldesignstudio.co.uk/

Job Type: Full-time

Ability to commute/relocate:

  • Lowestoft NR32 1PA: reliably commute or plan to relocate before starting work (required)

Experience:

  • Dental receptionist/Admin: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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