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    • Lead the site team to deliver best in class service to the bereaved and funeral director partners.
    • Full time hours - 40 hours per week*.
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    • £38,571 per annum (£19.78 per hour) plus benefits.
    • Full time 37.5 hours per week, Monday to Friday8.30am to 4.30pm.
    • A caring nature and emotional maturity.
    • As Bereavement Manager, you will provide strategic leadership across all aspects of the service, ensuring high standards of customer care, operational…
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    • Working closely with colleagues, funeral directors, memorial masons, coroners, medical referees, faith representatives and other partners, you will ensure that…
    • Working closely with funeral directors, clergy, monumental masons, bereaved families and visitors, you will ensure that services are delivered sensitively and…
    • You will have good knowledge of the funeral process as well as the confidence and credibility to deliver an exceptional experience for every family we work with…
    • In addition to bringing people's loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting…
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    • Part time 22 hours per week, working a variety of shifts Monday - Friday 9am - 5pm.
    • Carlisle CA1 1BA (with travel to Kendal, Whitehaven and Barrow-in-Furness).
    • Duties will include arranging and conducting funeral and also working alongside the Funeral Assistance for mortuary work and the necessary preparation required…
    • Lead the team to deliver best in class service to the bereaved and funeral director partners.
    • Full time hours - 40 hours per week*.
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    • Make sure all regulated work, including funeral planning appointments, is referred to a ‘certified colleague’.
    • Discounts on other Co-op products and services.
    • As well as supporting families in making funeral arrangements, Funeral Arrangers are responsible for ensuring all the relevant paperwork and documentation is…
    • Attend appointments with families and funeral directors to answer questions and offer support.
    • We are looking for a compassionate and organised Cemetery…
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    • Drive the business forward, owning the cluster P&L, revenue, cost and funeral plan targets.
    • Experience in a regulated, care-led sector, funeral plan sales, or…
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    • Deliver complex funeral arrangements with professionalism - ensuring all funeral arrangements are respectful, appropriate, and reflect the client's wishes.

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Job Post Details

Funeral Director
Co-op
·
3.4
Stonehaven AB39 2HR
£14.75 an hour
Full-time

Job details

£14.75 an hour
Employee discount, Company pension
Full-time
Weekend availability, Monday to Friday
Stonehaven AB39 2HR

Full job description

Funeral Director
£28,762 (£14.75 per hour) plus benefits
Full time 37.5 hours per week, Monday-Friday 9am-5pm, shift rota to cover out of hours and weekends
As part of this role, you'll also be part of the on call rota
Stonehaven, AB39 2HR


No experience needed.

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependant on role applied for.

Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Please carefully consider your comfort levels with these responsibilities before applying.



We’re looking for an empathetic and commercially minded person to join the Co-op Funeralcare team.


You don’t need industry experience. If you have great people skills, and a real commercial focus, you could be perfect for this role.


At Co-op Funeralcare, we provide a caring and compassionate service when families need it most. As a funeral director, you’ll be right at the heart of that service. You’ll balance your time between managerial and business tasks, and building strong, trusting relationships with clients.


At the Co-op, you’ll be part of something meaningful. Join us today.


What you’ll do


  • make sure client needs, service levels and KPIs are met
  • be clients’ main point of contact; supporting and guiding with the help of the wider team
  • support funerals – conducting the ceremony, leading the team and carrying the deceased when necessary
  • make sure all regulated work, including funeral planning appointments, is referred to a ‘certified colleague’
  • build and maintain relationships with the team, clients and the community


This role would suit people who have


  • a commercial mind-set and experience in a managerial role
  • a true customer focus and a real passion for delivering a great service
  • the ability to capture intricate detail and make sure it is reflected in the service we deliver
  • compassion, understanding and empathy, and the ability to keep a cool head under pressure
  • a UK manual driving licence


Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:



  • 30% off Co-op branded products in our food stores all year-round
  • 10% off other brands in our food stores all year-round
  • discounts on other Co-op products and services
  • 23 days holidays (pro rata, rising with service)
  • a pension with up to 10% employer contributions
  • access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
  • access to virtual GP and free eye tests
  • endless career development opportunities including apprenticeships
  • friendly, supportive team and the knowledge that you make a huge difference to your community
  • access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

Building an inclusive work environment

We’re building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op

As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

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