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    • You’ll have experience of ensuring compliance to regulatory standards, understanding t he requirements within the Mortuary, as well as the Medical Examiner…
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    • Lead the site team to deliver best in class service to the bereaved and funeral director partners.
    • Full time hours - 40 hours per week*.
    • Previous experience in the funeral industry is not essential – full training will be provided.
    • Funeral Service Operative – (Night Shift- Weekend Only).
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    • Lead the site team to deliver best in class service to the bereaved and funeral director partners.
    • Full time hours, 40 hours per week*.
    • Offer a sensitive and caring approach when dealing with funeral directors and bereaved families.
    • To provide a high level of administration support to…
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    • In addition to bringing people's loved ones into our care, Funeral Service Operatives play an active role behind the scenes, working in the mortuary, fitting…
    • Lead the team to deliver best in class service to the bereaved and funeral director partners.
    • Full time hours - 40 hours per week*.
    • Duties will include arranging and conducting funeral and also working alongside the Funeral Assistance for mortuary work and the necessary preparation required…
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    • Part time 22 hours per week, working a variety of shifts Monday - Friday 9am - 5pm.
    • Carlisle CA1 1BA (with travel to Kendal, Whitehaven and Barrow-in-Furness).
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    • Make sure all regulated work, including funeral planning appointments, is referred to a ‘certified colleague’.
    • Discounts on other Co-op products and services.
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    • Drive the business forward, owning the cluster P&L, revenue, cost and funeral plan targets.
    • Experience in a regulated, care-led sector, funeral plan sales, or…
    • As well as supporting families in making funeral arrangements, Funeral Arrangers are responsible for ensuring all the relevant paperwork and documentation is…
    • You’ll lead a team of funeral operatives, embalmers and supervisors, plan schedules, vehicles and resources so every funeral runs on time, and keep the site…
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    • Experience covering more than one branch, a background in funeral plan sales, or a funeral qualification such as the Dip.

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Job Post Details

Office Manager - Funeral Arranger/Administrator
Harmony Funeral Care
Leicester LE5 0QG
Full-time

Job details

Pay information not provided
Free parking, Company pension, On-site parking
Full-time
Monday to Friday
Leicester LE5 0QG

Full job description

Office Manager/Funeral Arranger – Full Time | Harmony Asian Funeral Directors | Leicester

Location: Leicester, LE5 0QG
Salary: £23,800 – £29,250 per year
Job Type: Full-Time

About Us

At Harmony Asian Funeral Directors, we are specialists in Sikh and Hindu funerals, combining deep respect for traditions with innovative, technologically advanced services. We pride ourselves on providing the highest levels of care and service, ensuring that families feel supported when they need us most. Our award-winning service was recognised as the best in the region, and we continue to set the standard for funeral services in our communities.

About the Role

We are seeking a compassionate and organised Funeral Arranger to join our Leicester team. In this role, you will be the first point of contact for clients, ensuring every funeral is planned and executed with precision and care. You will work closely with clients and third-party service providers to make certain every detail is met.

Monday to Friday 9am - 5pm

Key Responsibilities:

  • Meet with clients to understand and organise funeral arrangements
  • Liaise with third-party suppliers to ensure client requests are fulfilled
  • Manage multiple tasks and schedules efficiently
  • Provide reassurance and compassionate support to grieving families
  • Maintain accurate records and ensure smooth funeral operations
  • Facilitating viewings in chapel of rest

Opportunities:

  • Professional development and skill growth in funeral services
  • Exposure to a supportive, award-winning team

What We’re Looking For

We welcome candidates from all backgrounds—formal qualifications are not required. What matters most is your ability to communicate, organise, and support clients during difficult times.

Required Skills:

  • Excellent communication and interpersonal skills
  • Strong organisational and task management abilities
  • Professional phone etiquette and client-facing confidence
  • Computer skills

Preferred Skills:

  • Previous experience in the funeral industry - But not essential
  • Highly Organised individual
  • Excellent people skills
  • Computer literate
  • Motivated whilst working alone

Compensation & Benefits

  • Very Competitive Salary
  • Professional development opportunities
  • Join a caring, award-winning team
  • Joining a company that has continued to grow over a decade

Job Type: Full-time

Pay: £23,800.00-£29,250.00 per year

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Work Location: In person

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