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governance officer
Associate
Birmingham B4
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Hybrid work

Job details

Pay information not provided
Hybrid work in 1 Colmore Square, Birmingham B4

Full job description

Job Title

Associate

Job Description Summary

Associate – Property & Asset Management
Birmingham | Hybrid (2–3 days per week in the Birmingham office)

Job Description

Cushman & Wakefield

We’re looking for an ambitious Associate to join our growing Property & Asset Management team in Birmingham. This is a key client-facing role with a unique split: managing a diverse Midlands portfolio for a leading investment client, while also acting as an account manager for a major pensions client.

You’ll be joining a high-performing team with the autonomy to lead, the visibility to influence, and the opportunity to develop your career within one of the world’s leading real estate consultancies.

The Role

50% – Property Management (Investment Client)
Manage a varied portfolio of industrial, retail and small office assets across the Midlands. Responsibilities include:

  • Full service charge oversight, budgeting & reconciliation

  • Day-to-day tenant engagement and lease management

  • Ensuring compliance, H&S, and operational excellence across the estate

  • Working closely with FM, ESG and wider service lines to drive value

  • Acting as primary point of contact for the investment client

50% – Account Management (Pensions Client)
Serve as the dedicated account manager for one of our long-standing pensions clients, delivering premium client care and commercial insight:

  • Coordinating instructions and reporting across a mixed portfolio

  • Leading client meetings and presenting updates

  • Managing workflows, performance metrics and governance

  • Identifying opportunities for continuous improvement and cross-service collaboration

Leadership & Team Management

  • Line management of two support staff, providing guidance, development and workload prioritisation

  • Supporting team culture, best practice sharing and operational efficiency

What We’re Looking For

  • Experience in commercial property management (industrial/retail/office preferred)

  • Strong understanding of service charge management and landlord/tenant relationships

  • Confident communicator with proven client-facing capability

  • Ability to lead, influence and manage multiple stakeholders

  • Organised, proactive and commercially minded

  • MRICS preferred but not essential

Why Cushman & Wakefield?

  • Hybrid working – typically 2–3 days per week in our Birmingham office

  • Access to national expertise and global resources

  • A collaborative culture with real autonomy and room to grow

  • Industry-leading benefits, training and career progression


INCO: “Cushman & Wakefield”
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