Help Center for
TopicsGuidesWebinarsContact

Manage Message Templates

Message templates are a great tool for contacting many candidates with the same information. You can use them to:

  • Invite candidates to a phone screening or interview
  • Send rejection letters

Who can edit messaging templates

  • Users with access to Messaging can:
    • Create message templates
    • Edit or delete templates
  • Linked users can:
    • Use shared templates

How to manage messaging templates

  1. Select Messages in the upper-right corner of your account. Unread messages are marked with a red dot.
  2. Select a message with a candidate.
  3. Open the Message Templates menu. It's the middle button under the text box.
  4. Choose Create new template or select edit or delete next to an existing template.
  5. Tick the checkbox if you want other users to be able to use this template.
  6. Save Changes.

You can save up to 100 message templates on your account for linked users to use whilst messaging.

Was this article helpful?

More on this topic

Troubleshooting Issues with Indeed Questions Platform (IQP)Troubleshooting Issues With Indeed's Interview PlatformScheduling interviews on IndeedAdding users to an Indeed candidate conversationViewing Hiring Event Performance
Still need help?Send us a message and our team will follow up.
Submit a request
Manage Message Templates - Indeed Help Center