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Email Address Policy

Indeed wants to keep its platform safe and secure for everyone. This policy explains what kind of email address employers must use when creating and managing an Indeed account.

This policy applies to all employers using the Indeed platform.

Email address requirements

Approved email addresses

To use Indeed, you must register and keep your account with a stable, permanent email address. This helps protect your account and allows you to recover access if a problem arises.

A stable email address:

  • Is meant for long-term use
  • Is protected by a password
  • Allows account recovery
  • Comes from a trusted provider (like Gmail, Outlook or Yahoo) or your workplace

Approved email addresses

Temporary or disposable emails – also called 'burner' emails – are not permitted. These emails:

  • Expire after minutes or days
  • Often come from sites like mailinator.com or tempmail.org
  • Do not offer strong security or recovery options

What happens if a temporary email address is used

New accounts

  • If you try to create a new account with a temporary or disposable email address, account creation may be blocked.
  • You must use a stable email address to complete registration.

Existing accounts

If an existing account is found to use a temporary or disposable email address, Indeed may:

  • Restrict the account or
  • Suspend the account

Next steps

Restoring account access

You can appeal the decision if we restricted or suspended your account because of this policy.

To be reviewed, you must:

  • Update your account with a stable email address that follows this policy.
  • Submit an appeal.

Sending an appeal

  1. Submit the appeal form.
  2. Please provide the following information:
    1. Your full name
    2. The reason for your appeal:
    3. Your current location:
  3. Please upload one of these forms of identification:
    1. Government-issued driving licence or ID
    2. National identity card
    3. Work visa
    4. Passport
    5. Military ID
    6. Student ID

ID requirements

  • The location on your ID must match the general location in your profile.
  • Do not send an ID that has been edited or changed in any way.
we only use your ID to check your appeal. We delete your documents after the review has been completed. Learn more in our Privacy Policy.
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Email Address Policy