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    • Helpdesk/ticketing systems and device builds : 2 years (required).
    • Experience with helpdesk/ticketing systems and device builds.
    • Pay: £31,000.00 per year.
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    • One hour commute to SG4, helping staff keep systems running smoothly and ensuring our customers receive the excellent service they expect.
    • This role offers hands-on exposure to a wide range of technologies including Microsoft 365, Azure, networking, virtualisation, and AI-driven tools.
    • Knowledge of and experience of working in a helpdesk, 2nd line support or similar position.
    • As the helpdesk specialist you will be responsible for technical…
    • 1–3 years' experience providing IT support in a service desk, helpdesk, or internal IT environment.
    • Working Pattern:* Full-time, office-based (5 days per week).
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    • One hour commute to B45, helping staff keep systems running smoothly and ensuring our customers receive the excellent service they expect.
    • Previous helpdesk, scheduling, or coordination experience (non-IT).
    • Have you previously worked in a helpdesk, operations, or coordination role where you…
    • Use of SIEM tools to track and resolve helpdesk calls and incidents.
    • Provision of I.T. support in an enterprise environment.
    • Monitoring of Citrix cloud systems.
    • Role Overview *The IT & Digital Signage Support Technician is responsible for delivering high-quality first- and second-line IT support across digital signage…
    • The role is fully office-based, covering night-to-night helpdesk, desktop, application, network, and telephone support while maintaining strong assets,…
    • You will be the client's first point of contact, responding to service requests and incidents, where appropriate escalating to the relevant teams.
    • The role supports a varied customer base, escalates from 1st Line, and owns complex incidents, service requests, and infrastructure issues.
    • Previous experience in a helpdesk, scheduling, facilities management, maintenance or service coordination role.
    • The ideal candidate will have:
    • On site* Internal IT Support Technician (1st Level Support).
    • Your primary responsibility will be to provide technical support and assistance to resolve IT-…
    • Experience: 2–3 years of experience working within an MSP helpdesk environment at a 2nd line level.
    • Technical Support (70%): Provide high-level 1st and 2nd…