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    • Helpdesk/ticketing systems and device builds : 2 years (required).
    • Experience with helpdesk/ticketing systems and device builds.
    • Pay: £31,000.00 per year.
    • The role is fully office-based, covering night-to-night helpdesk, desktop, application, network, and telephone support while maintaining strong assets,…
    • You will provide friendly technical assistance and support to our clients via email, telephone and occasional on-site visits.
    • Working within a dedicated team you will be responsible for providing 1st Line Support covering all systems and services in scope for external customers.
    • 1–3 years' experience providing IT support in a service desk, helpdesk, or internal IT environment.
    • Working Pattern:* Full-time, office-based (5 days per week).
    • This role would suit somebody who has office / admin / helpdesk experience within this field and is looking for a role where they can develop skills in a…
    • Your primary responsibility will be to support users in Poole, London, and Durham.
    • Travel within the UK is expected to support both the London office and the…
    • Due to the nature of the position, occasional travel to UK sites – and potentially European locations – will be required.
    • Pay: £30,000.00-£35,000.00 per year.
    • Role Overview *The IT & Digital Signage Support Technician is responsible for delivering high-quality first- and second-line IT support across digital signage…
    • Helpdesk support (remote and on-site).
    • On-site installations at client offices.
    • Project work across a wide range of technologies.
    • Provide 1st and 2nd line IT support across Windows and cloud platforms.
    • Install, configure, and troubleshoot VOIP systems.
    • On site* Internal IT Support Technician (1st Level Support).
    • Your primary responsibility will be to provide technical support and assistance to resolve IT-…
    • The role owns the resolution of incidents and service requests end-to-end — from first contact through diagnosis, fix, and follow-up — across the full breadth…
    • The successful applicant will have the comfort knowing that they are completely backed up by our great helpdesk, 3rd line groups and fellow engineers.
    • Use of SIEM tools to track and resolve helpdesk calls and incidents.
    • Provision of I.T. support in an enterprise environment.
    • Monitoring of Citrix cloud systems.

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Job Post Details

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Assistant Facilities Manager - job post

SHW Property
South London

Location

South London

Full job description

  • Closing: 2nd Feb 2026
  • SHW South London
  • Commercial Management
As an Assistant Facilities Manager (AFM) you will be responsible for assisting in the front-line management of the day-to-day delivery of FM services on our client’s properties including the day-to-day management of contracts to deliver both hard and soft services and liaising with tenants on projected works in conjunction with the Facilities Manager (FM) / Head of FM & Sustainability to provide an exceptional FM service. This includes the effective delivery and assisting with the monitoring of existing and planned preventative maintenance programs, contract management and raising the awareness of our 24/7 Helpdesk acting as a bridge of escalation to the FM/Head of FM & Sustainability. You will cover the duties in the absence of the FM/ Head of FM & Sustainability when necessary and work to help ensure statutory compliance is maintained above 95% across the portfolio, assisting in implementing processes and policies as prescribed by the Head of FM & Sustainability.
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