Administrative Manager Job Description: Top Duties and Qualifications

An Administrative Manager, or Administration Head, handles all administrative tasks for a company. Their duties include ensuring that a company is operating effectively, training administrative personnel and providing support for the entire administrative department.  

 

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Administrative Manager duties and responsibilities

The duties of Administrative Managers vary depending on the company, but they typically have the following tasks:

  • Hiring and training new administrative employees
  • Evaluating the administrative department regularly and implementing improvements 
  • Setting up and taking notes during company meetings
  • Performing inventory and ordering new office supplies
  • Delegating specific projects to administrative employees 
  • Preparing and reviewing reports
  • Liaising between administrative staff and senior management
  • Evaluating administrative staff on an annual or biannual basis

 

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What does an Administrative Manager do?

Administrative Managers oversee the work of other clerical and administrative staff while also performing administrative duties themselves. They help organise schedules, manage personnel databases and payroll, prepare reports and perform other clerical duties. The Administrative Manager spends a significant amount of time coordinating and communicating with other departments and staff, including senior-level employees. 

 

Administrative Manager skills and qualifications

A successful Administrative Manager will have various prerequisite skills and qualifications these  include:

  • Thorough attention to detail
  • Flexibility and openness to change
  • Sensitivity and empathy
  • Resourcefulness and excellent time management skills
  • Ability to take initiative
  • Excellent verbal and written communication skills
  • Ability to competently utilise administrative software
  • Ability to work well in a group

 

Administrative Manager experience requirements

As this is a managerial position an applicant must have some previous experience in administration, preferably three or more years. Previous experience can be in administration or in some other type of leadership position. The applicant also should also be very familiar with the administrative software used in the office and any certification that is required. For applicants who don’t have previous experience in a leadership role, look for people who have previous experience in administration, such as an Administrative Clerk or Administrative Assistant, and have leadership potential. 

 

Administrative Manager education and training requirements

Employers usually hire candidates with a university degree in one of the following areas: business management, public administration or human resource management. This requires two to three A levels, and many students will apply for some sort of trainee manager position through a company’s graduate training scheme in order to get practical experience. 

For those candidates applying without formal education, they must have completed a higher apprenticeship in business administration. This requires four or five GCSEs at grades 9 to 4. Some applicants will have extra professional development and training qualifications  through the Institute of Administrative Management.

 

Administrative Manager salary expectations

According to Indeed Salaries, the average salary for an Administrative Manager in the UK is £27,525 per year. The salary amount is dependent on experience, location and the company.

 

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Administrative Manager job description FAQs

 

What management styles should you look for in a candidate?

An Administrative Manager delegates tasks to employees within the department. Their managerial style must be hands-on. Look for a candidate that understand how to lead by example, know how to set a pace and expectations within a department and encourages a general democratic atmosphere among employees. A candidate with vision and leadership will help your organisation’s transform its administrative processes to reach their maximum potential. 

 

Who reports to an Administrative Manager?

An Administrative Manager is the head of their department, so all employees within the department report to them. The number of employees within the department will vary depending on the size of the company. The Administrative Manager consults with the managers of other departments and at times may have these managers report to them for specific projects within the company. 

 

Do Administrative Managers have different responsibilities in different industries?

The general leadership responsibilities remain the same throughout all industries, but the technical details involving administration can vary greatly. For example, an Administrative Manager for a hospital must have a working knowledge of NHS policies and some previous experience working in a medical environment. An Administrative Manager of a consulting firm, however needs to have more experience dealing with clients, negotiating third-party contracts and dealing with daily service level agreements. Make sure that the candidate has enough experience or knowledge of the industry you are in so they will be effective. 

 

How can you make your Administrative Manager job description stand out?

Mention the industry and the overall environment of the company, pinpoint what makes it a unique place to work. Then highlight the competitive benefits such as salary, holidays and pension scheme. Also, focus on the potential for growth. A candidate in this position will be high achieving and may want an opportunity for additional training within the industry and a chance to obtain industry-recognised qualifications. 

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