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Administrative Officer Job Description: Top Duties and Qualifications

An Administrative Officer, or Office Administrator, performs all administrative and clerical tasks necessary for an organisation or company. Their duties include budgeting, organising company records and schedules and managing office inventory.

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Administrative Officer duties and responsibilities

Some of the specific duties and responsibilities of an Administrative Officer include:

  • Answering questions about the company by phone or email
  • Taking inventory and ordering office supplies
  • Greeting visitors at the reception area
  • Scheduling meetings and taking notes
  • Updating computer records
  • Maintaining office correspondences
  • Making travel arrangements for staff if necessary
  • Printing and photocopying paperwork
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Administrative Officer Job Description Examples:

Example 1

Senior Administrative Officer - Scale 5a £22,571 - £23,484 pa (22/132)Full Time, 37 hours

Permanent

Do you want to be part of a great team working to achieve the BCH vision - Inspiring People to Build Sustainable Communities, in an organisation that offers much more than just housing?

If so, an exciting opportunity has arisen for a permanent, Senior Administrative Officer to provide support to the Care and Repair team in delivering a high quality, customer focused service. Care and Repair provides services to members of the public, Health and Social Care professionals and suppliers relating to adaptations, aids or services that allow residents to remain in their own homes.

For further information about this position, please contact Sharon Ellis, Care & Repair Service Manager on 01253 476646.

For further details and to apply, please visit our website [website] to complete an online application form. Please ensure your application clearly demonstrates how your skills/abilities, experience and qualifications meet all the essential and desirable criteria which have been detailed in the Person Specification, together with an overview of your suitability for this position.

Closing date for applications: Friday 1st July 2022 at Noon

Interview Dates: 14th July 2022

Blackpool Coastal Housing offers flexible working, local government pension scheme, discounts for local attractions, employee assistance programme, training and development opportunities and a minimum 25 days annual leave per year plus bank holidays, plus many more benefits.

Job Types: Full-time, Permanent

Salary: £22,571.00-£23,484.00 per year

Schedule:
  • Day shift

    Application deadline: ID: 22/132

    • Example 2

    Duncan Baker MP for North Norfolk is looking to recruit an Administrative Officer to be part of his constituency team. This is a full-time role is based in the constituency office, Tudor House, Grammar School Road, North Walsham NR289JH.

    Parliamentary staff play an important role in an MP’s office, supporting the MP to ensure that constituents concerns are heard and actioned. This is a unique opportunity to be part of a team making a real impact for the people of North Norfolk.

    The successful candidate will be enthusiastic, motivated along with excellent verbal and written communication skills. This role requires a flexible and can-do attitude and the ability to deal sensitively and empathetically with constituents and casework. Applicants should have an awareness of the constituency and be sympathetic with the values of the Conservative party.

    Requirements:

  • A highly motivated staff member, with a positive attitude and ability to work collectively as part of a team
  • Experience of casework, a public facing role or working directly with the public is desirable
  • Excellent verbal and written communication skills and confidence interacting with, and advocating on behalf of, a wide range of people
  • Clear and concise letter writing style
  • Good attention to detail and ability to prioritise their workload

    Duties will include, but not limited to:
  • Answering enquiries from constituents and progressing casework as required
  • Managing cases from members of the public by phone, email, social media or face to face.
  • Logging cases, monitoring progress, and ensuring data is held and processed in accordance with Regulations
  • Ensure that casework is dealt with promptly, sensitively, confidentially and accurately
  • Liaise with Government agencies, local government departments, voluntary sector and others to resolve constituency matters

  • Accompanying the MP on constituency visits and meetings

  • Researching local, regional, and national issues to support the MPs work

  • Maintaining an up-to-date knowledge of relevant policy and legislation

    Benefits:

  • Salary inline with IPSA payscales, starting at £19,305

  • Generous employer contribution pension scheme

  • 25 days annual leave (plus bank holidays)

  • Access to training and professional development opportunities

  • Employee Assistance Programme

    Job Types: Permanent, Full-time

    Salary: £19,305.00-£27,301.00 per year

    Benefits:
  • Company pension
    Schedule:
  • Monday to Location: One location

    • What does an Administrative Officer do?

    An Administrative Officer is responsible for the day-to-day administrative tasks of an organisation, including receiving and forwarding communications, managing payroll and accounting tasks, scheduling and taking care of general clerical tasks. Administrative Officers are highly organised people who understand the needs of the company and help it run more efficiently. Usually, this is an entry-level position and the Administrative Officer is responsible for all office paperwork, records and overall customer service. They may also be responsible for planning events and as serving as front-desk officers, welcome incoming clients.

    Administrative Officer skills and qualifications

    A successful Administrative Officer candidate will have various prerequisite skills and qualifications, these include:

    • Strong organisational skills
    • Flexibility
    • Ability to work well with others
    • Excellent communication skills
    • Ability to use the latest technology for office administration
    • Sensitivity and empathy
    • Exceptional customer service skills
    • Attention to detail

    Administrative Officer experience requirements

    Administrative Officers candidates should have some past administrative experience. As an Administrative Officer position is considered an entry-level job, applicants can apply without having higher education college or work experience. Look for candidates that have some experience and skills in administrative work, for example through volunteering with a charity or any organisational experience through a club within their school. Also, look for candidates who have experience working with organisational technology.

    Administrative Officer education and training requirements

    The educational requirements for this job are minimum, perhaps an apprenticeship or having experience on a temporary contract. Higher education college courses for this position are a Level 2 or 3 Diploma in Business and Administration. Admission into a higher education college usually requires two General Certificates of Secondary Education (GCSEs) at grades 9 to 3. Some employers prefer candidates who completed an Intermediate or Advanced Apprenticeship in Business Administration. Other employers prefer applicants who have a Master’s Degree in Business or a relevant field.

    Administrative Officer salary expectations

    According to Indeed Salaries, the average salary of an Administrative Officer is £19,804 per year. This figure varies depending on factors, including experience, geographical location and company.

    Job description samples for similar positions

    Other job description samples are available if this is not quite what you’re looking for:

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    Administrative Officer job description FAQs

    How can you make your Administrative Officer job description stand out?

    There are many companies, businesses and offices that need an Administrative Officer, so it’s important to make the job description highlight what makes this office the best place to work in. List the benefits associated with working for the company, such as flexible working hours and mention any room for career growth within the company. Be as specific as possible in the job description, so that the candidate understand the working environment and what is expected of them. State if any specialised knowledge is required for this position.

    Who does an Administrative Officer report to?

    As an Administrative Officer is responsible for a variety of tasks around the office and doesn’t usually have a direct supervisor to report to, they may be asked to complete certain tasks for different departments, for example helping HR with payroll accounts or scheduling meetings for an executive. The employee is expected to interact with and report to different people throughout the company.

    Do Administrative Officers have different responsibleness in different industries?

    An Administrative Officer’s duties will always be to support an office in completing administrative tasks. However, the exact nature of the administrative tasks can vary and depend on the industry. Some industries may require a specialised knowledge. For example, an Administrative Officer in a hospital must have previous experience in the healthcare industry in order to help them better understand the administrative tasks they are required to perform.

    Job Description Examples

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