Bar Staff Job Description: Top Duties and Qualifications

A Bar Staff, or a Bar Person, is responsible for serving drinks at hospitality and entertainment venues such as pubs, clubs, bars, restaurants and event spaces. Their duties typically include serving food and beverages, taking orders and keeping the bar area clean and well-stocked.

 

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Bar Staff duties and responsibilities

Bar Staff have a wide range of duties from preparing and serving drinks to engaging with customers and providing product recommendations. Some of them might specialise in mixology and creating unique cocktails. General Bar Staff duties and responsibilities may include:

  • Preparing and serving high-quality alcoholic and non-alcoholic beverages
  • Using a till to take orders and process payments
  • Checking customers identification and age verification
  • Engaging with customers and advising them about current promotions
  • Maintaining a clean and organised bar area, including quickly responding to spills and other health and safety hazards
  • Monitoring and replenishing stock levels as needed
  • Serving food and snacks
  • Clearing tables, wiping surfaces and operating the dishwasher to ensure ample glassware is available

 

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What does a Bar Staff do?

Bar Staff are not only the friendly faces greeting your customers from behind the bar, but they’re also responsible for ensuring the bar runs smoothly by keeping the bar area clean and replenishing stock. Taking orders, advising customers about current promotions and mixing drinks are just some of the customer-facing responsibilities for Bar Staff. However, to ensure bar service can operate efficiently, they also monitor stock levels, restocking when needed, promptly react to spills or hazards and reach out to the Bar Manager for support when needed.

 

Bar Staff skills and qualifications

Successful Bar Staff typically have excellent customer service skills, the ability to multitask and can remain calm when working in a busy environment. Teamwork is vital in Bar Staff roles and being able to communicate effectively with others is key to success. Top Skills for Bar Staff are:

  • Customer service skills, including being knowledgeable about products to assist customers best
  • Enjoy working with others and be able to cooperate as part of a team
  • Active listening skills and a good memory for remembering different orders from different customers
  • Calm demeanour to deal with demanding customers
  • Attention to detail
  • Ability to carry out basic order processing and payment tasks on a till or a handheld device
  • The ability to work well in a noisy, high-pressure environment
  • Ability to multitask and remain organised during a busy period

 

Bar Staff experience requirements

A background in the hospitality industry is beneficial, and previous experience in Bar Staff positions is useful. Experience in retail, food service, customer service or catering is helpful. Some employers can also consider candidates without experience, but with the right attitude and enthusiasm to work in a customer-facing role.

 

Bar Staff education and training requirements

Bar Staff typically train on the job, but there are training courses and qualifications available which can increase their chances of getting noticed. College courses that provide some of the skills and knowledge required for Bar Staff roles include Level 1 Award in Introduction to Employment in the Hospitality Industry, Level 1 Award in Professional Food and Beverage Service Skills and Level 2 Certificate in General Food and Beverage Service. For Bar Staff in cocktail bars, candidates can complete mixology courses that provide specialist training.

 

Bar Staff salary expectations

According to Indeed Salaries, the average salary for Bar Staff is £8.60 per hour. Their exact salary may vary depending on experience, location and company.

 

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Bar Staff job description FAQs

 

Who does Bar Staff report to?

Bar Staff typically report to the Bar Manager. However, some larger establishments have a management team or Bar Supervisors that Bar Staff report to directly.

 

What should you look for in Bar Staff CVs?

Previous experience in Bar Staff positions is favourable, but experience in the hospitality industry or other customer-facing roles is also useful. Examples of prior experience working in a team, demonstrating the ability to work well under pressure and hospitality or food and beverage service qualifications are also indicators of promising candidates.

 

What qualities make good Bar Staff?

Good Bar Staff have great people skills and have confidence in working in a busy, high-pressure environment. Being organised and having excellent attention to detail ensures success in keeping the bar running smoothly. They are also friendly, with a pleasant personality to keep their customers engaged.

 

How can you make your Bar Staff job description stand out?

A well-written job description details the skills, experience and training needed for the role. Utilise the job description as an opportunity to explain more about the position, your company values and the type of personality you expect from the candidates. You can also mention the salary, hours of work, holiday pay and incentives to make the description more interesting.

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