Billing Clerk Job Description: Top Duties and Qualifications

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Billing Clerk job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Billing Clerk
  • Senior Billing Clerk
  • Billing Clerk (Healthcare)
  • Billing Clerk (Part-Time)
  • Accounts Receivable Clerk
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Billing Clerk Job Description Examples:


Example 1

Job Title Billing Clerk Closing Date 09-Aug-2021 Position Full Time - Permanent Business Entity Gateley Legal Department Accounts Location Birmingham Job Type Experienced Hire Description Gateley is a legal and professional services group, with over 580 professional advisers. We support more than 5,700 active clients, ranging from FTSE 100 companies to private individuals, in the UK and beyond. We proudly won 'UK Law Firm of the Year' at The British Legal Awards 2019. We are forward thinking and straight talking, our approach is to find solutions to the problems that our clients face. The Team Our highly skilled and diverse finance team delivers accounting services to our exciting and dynamic Professional Services Group. Offering a wide range of services across all legal and non-legal businesses within the Group, the finance team are organised broadly into Group Accounting, Legal Cashiering, Billing, Credit Management and Purchasing functions, we service our internal clients to a very high standard and add value by going out of our way at all times. The Role Processing Gateley's bills credit notes and dealing with all billing enquiries. Ensuring all bills are processed accurately, in line with Gateley processes and in a timely manner. Checking and producing bills on a daily basis, ensuring all information provided by the fee earners is correct and compliant with both VAT and the firms policies/procedures. Provide assistance and support to staff of all levels in relation to bills. Ad-hoc information and reporting requests. Dealing with all aspects of e-billing on a monthly basis across all platforms. Checking and processing all credit notes, ensuring all requests follow the firms guidelines and procedures before processing. Assisting with time recording maintenance, revaluing of WIP and Processing all WIP, Disbursement and Expenses transfer requests from fee earners and secretaries in a timely manner. Assisting with printing and sending of all bills in a timely fashion. Validation of VAT numbers and maintenance of the EC Sales list. Preparation of tenants rent/service charge billing on a quarterly or ad-hoc basis Dealing with intercompany re-charge billing Requesting of relevant Tax Certificates and Forms. This job description is not an exhaustive list due to the requirements of the role. Therefore, the job holder may be required from time to time to carry out other ad hoc tasks as requested. Key Skills & Experience Strong IT skills including a working knowledge of Excel Working knowledge of VAT regulations Previous experience of working in an office based legal finance environment Ability to work well as part of a team and meet deadlines Ability to work effectively under pressure Strong attention to detail and high levels of accuracy Excellent verbal and written communication skills An understanding of Solicitors Accounts Rules, previous experience of E-billing (ideally in a legal context) and LEDES formats, and prior use of the 3E platform would be highly desirable. Diversity, inclusion and well being Diversity, inclusion and well-being is an important part of Gateley's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies. We are proud to have been recognised by The Law Society as gold standard for our Diversity and Inclusion Charter and to be Stonewall Diversity Champions.

Example 2

Billing Clerk-2111708 Primary Location-Europe-UK-Runcorn-UK Headquarters (UKHQ) -Employee Status-Permanent Schedule-Full-time Unposting Date-Jun 20, 2021, 5:59:00 PM Organization-Support Functions Swissport are looking for a Billing Clerk to join our Runcorn based Head Office team due to an internal promotion. As the Billing Clerk you will provide both billing support to the company as well as providing ongoing support to the UK Billing Supervisors & Manager. This is an exciting opportunity to join the Swissport Finance team, with opportunity to grow your career. The following are associated with this job role: · Create comprehensive, accurate and timely invoices for customer airlines using the in-house billing system · Work with the Business Controller to capture an accurate monthly accrual capturing all outstanding revenue items allowing an accurate revenue profile for the business · Develop effective working relationships with the following groups: Customer Account Managers, Business Controllers, Credit Control, Systems teams and Purchase Ledger · Ensure all customer queries are responded to and resolved in a timely and highly professional manner informing all relevant parties of resolution · Analyse customer queries to identify areas of improvement to prevent repetition of query and to allow efficient debt collection · Attend and contribute to monthly team meetings reviewing overall billing performance of the team · Produce reports at the request of the UK Billing Manager · Attend and contribute to weekly meetings regarding on-going enhancements to billing systems and processes · Reconcile weekly billing against weekly forecasts, highlighting variances of revenue to UK Billing Manager and Business Controller · Monitor station invoicing revenue performance against business expectations · Upload all billed revenue to accountancy system ensuring relevant checks in place Qualifications and Competencies: · Minimum of 4 GCSE's grade A-C including English and Maths (or equivalent). Qualified or part qualified AAT desired · In-depth knowledge of billing principals, concepts, and understanding billing processes and reporting · Ideally minimum 3-5 years’ experience in a similar role · Ability to travel between Swissport sites, with overnight stays when required; · Excellent oral and written communications; · Computer literate (Word, Excel, PowerPoint) Access will be considered an advantage; Advanced Excel, comfortable using VLookups, Pivot Table, Sum If, Count If and analysis tools · Willingness to develop Ability to multi-task and work effectively in a fast-paced environment; · Ability to work closely with other departments and managers; Excellent attention to detail; The list is not exhaustive and is not intended to restrict the scope of the job but clearly define a starting point and may vary depending on location and local customer requirements.

Example 3

Allen & Overy is a leading global law firm operating in over thirty countries. By turning our insight, technology and talent into ground-breaking solutions, we’ve earned our reputation as a firm that leads the industry and opens up new possibilities in law. Our lawyers are leaders in their field – and the same goes for our support teams. Ambitious, driven and open to fresh perspectives, we find new ways to deliver our services and maintain our reputation for excellence, in all that we do. The nature of law is changing and with that change brings unique opportunities. We are defined by our consistent commitment to creating a collaborative and supportive working culture and investing in your progress. We’re committed to supporting a culture that drives diversity and inclusion. Every day, we’re working hard to create an environment where you feel you can bring your authentic self to work. To be comfortable and confident to be who you are in the workplace. To feel like you belong. We offer rewarding careers that are built around your strengths and designed to ensure you can achieve your personal and professional ambitions. Joining our global team, you’ll discover what collaborating on a global scale really looks like; you’ll learn how to help drive change; and you’ll be at the heart of an organisation that’s defining the future of law. If you’re ready to find a place to thrive: It’s Time. Role purpose To provide effective high-quality administrative support to the Brands Practice in London and Belfast. Working closely with the Brands team and the Working Capital Controller (“WCC”) to ensure efficient monthly billing and successful client matter management from the client inception process through to matter closure. Role and Matter Inception Responsible for new matter opening process within Matter Workflow (Intapp) including correct application of Task Codes Matter Management Filing of disbursements invoices and all related correspondence to the appropriate client matter within iManage. Maintaining, implementing and circulating client billing requirements to the Brands team and ensuring these are followed Managing purchase order processes, including but not limited to, raising pro forma invoices, obtaining purchase orders and applying to correct matter, chasing clients for purchase order details, etc. Understanding of key client contacts and building relevant relationships Monthly Billing Attending monthly WIP meetings and liaising with the WCC to ensure any write-offs are actioned before production of all relevant documentation, including identification of WIP covered by previously billed fixed fees Responsible for checking and amending narratives on pro forma billing guides to ensure compliance with client requirements, working extensively in 3E. Responsible for maintaining accurate Excel spreadsheets demonstrating status of monthly invoices for clients Working within Carpe Diem to amend timesheets where appropriate Responsible for processing and tracking all disbursement invoices Work alongside the WCC, PA team and Credit Control team in all aspects in relation to billing Debt Recovery and end of matter tasks Support to resolve e-billing rejections Responding to client billing queries Attending monthly Debt Recovery meeting Initiate matter closure process Key requirements Exceptional attention to detail Advanced organisation skills Strong technical skills with experience in Excel A positive attitude in all aspects of the role Strong professional communication skills, both oral and written Flexibility around contracted working hours, taking full responsibility for meeting the requirements of the role Responsibility for ensuring personal development and IT skills are maintained and improved Experience of Trade Mark billing or administration advantageous but not essential Additional information - External Applications will close on Friday 25/06 at 12pm

Example 4

We are recruiting for a Billing Clerk to join our team in Leeds, LS12. The Billing Clerk will manage and organise both reactive and PPM statuses within the WIP from completion of works through to invoicing. Working closely with all departments including Service Centre, Purchase Ledger and Credit Control in order for the business to meet deadlines and relevant KPI/SLA targets. This includes day to day involvement in maintaining WIP, Invoicing, Crediting, debt, job closure, applications for payment and document validation requirements. Responsibilities You will: Pro-actively prepare, collate and allocate all required documentation/information for timely and accurate invoicing within a specific portfolio of customer accounts. This includes actively seeking information from the Service Centre, Suppliers, Sub-contractors, Operational personnel and other stakeholders and keeping accurate records Proactively gather all outstanding documentation/information in order to secure a valid audit trail and payments for works completed. Oversee a high volume of invoicing using appropriate schedule of rates/job costing and process any relevant credit notes, while effectively WIP levels. Work closely with the Service Centre to keep accurate records for outstanding jobs. This includes proactively monitoring outstanding work on the Work Management System and ensuring the ‘job status’ is correct. Maintain the highest standards in order to meet customer expectations in line with business procedures and best practice. Requirements You will have: Attention to detail and accuracy is essential Excellent communication skills at all levels, both face to face and over the phone High Level of numeracy Ability to work in a highly pressurised environment and work to tight deadlines Computer literacy –Microsoft Excel About Us We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Progression is something we value and we’ll make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

Example 5

We have an exciting opportunity to join our highly regarded established niche firm based in Hoylake within our Administration departments. We are seeking a billing clerk to work with our Court of Protection department to deal with the management and administration of our costs and billing process. We would be interested in law graduates who are looking to start their legal career and have a passion for working in Mental Health Law. *General role* To provide cost-effective administration and support to the Director and other members of the CoP team. *Skills, Knowledge and Experience: * Good academic results particularly in English and Maths. Previous legal experience and knowledge of Legal Aid funding advantageous. Previous experience in billing/costs role advantageous. Previous experience with CCMS advantageous. A pleasant but assertive and confident manner. Ability to work from own initiative whilst supporting a team. Effective verbal and written communication skills. Personal efficiency and good organisational skills. Thorough, pragmatic and excellent attention to detail. Pro-active and self-starter. Competent in the use of Information Technology. *Key Tasks & Responsibilities: * * Auditing files ready for billing, including WIP and disbursements. * Check and prepare file prior to sending to costs draftsman * Liaising with Chambers and obtaining CF1As * Routine admin including production of documents. * Maintain careful checks that all deadlines are met. * Ensure all relevant files are kept in good order. * Dealing with queries on billing files * Potentially assisting with the calculation and preparation on legal help and CLR matters, assisting with monthly bulkload. * To undertake any specific training when required to do so and to have responsibility towards own * To ensure the confidentiality and security of all firm and client documentation and information. * To maintain high standards in the processing of work * The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. Job Types: Full-time, Permanent Benefits: * On-site parking Schedule: * Monday to Friday Education: * Bachelor's (preferred) Work remotely: * No

Billing Clerk job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so jobseekers can determine if they are qualified, or if the job is a good fit.

Example of a Billing Clerk job summary

Our accident and emergency clinic needs to immediately fill the position of Billing Clerk for our accounts receivable department. We understand that sending bills and collecting payment for medical services is a stressful job, so we provide a supportive and upbeat environment. You will be responsible for communicating with doctors, front office staff and patients to ensure accurate and prompt billing and collection. You must also communicate with insurance providers and maintain proper coding procedures. If you discover inaccurate billing information, it is important to correct it as quickly as possible on your own or by communicating the issue to a superior.

Billing Clerk responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to.

  • Answer the phones in the office and respond to patient needs or transfer communication to the appropriate party
  • Process medical bills and send them to patients or to insurance providers as required
  • Log all incoming payments from insurance providers and patients and update internal records to reflect current balances
  • Send subsequent bills when initial attempts to collect were unsuccessful
  • Call patients to update records, such as billing addresses and methods of payment
  • Collect co-payments and other required fees at the time of patient admittance
  • Explain charges to patients so they understand the fees for which they are responsible

Billing Clerk qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful employee. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

  • A-levels or equivalent required
  • Medical billing and coding experience preferred
  • Excellent organisational and time management skills
  • Accurate 10-key abilities
  • Ability to work efficiently in a fast-paced environment
  • Excellent customer service skills, both in person and on the phone
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