Billing Specialist Job Description: Top Duties and Qualifications

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

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Billing Specialist job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Billing Specialist
  • Senior Billing Specialist
  • Billing Specialist (Healthcare)
  • Billing Specialist (Part-Time)
  • Reimbursement Specialist
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Billing Specialist Job Description Examples:


Example 1

AVASK Accounting is a rapidly expanding firm that specialises in International VAT, tax and accounting for e-commerce businesses which are located both internationally and in the UK. AVASK are a recommended External Tax Advisor under the Amazon Global Selling Programme which assist thousands of sellers on Amazon FBA, eBay, Shopify and many other platforms. On top of this, it provides its clients with a comprehensive range of expertise - providing practical guidance on cross-border transactions, making sure they are fully compliant with EU regulations, assisting on their company group structures and providing ongoing tax advisory services. An exciting opportunity has arisen for a Billing and Sales Ledger Specialist to join our Customs and International Trade department in Southampton. This role requires an individual who can reconcile supplier statements, analyse VAT payments, and resolve any purchase enquiries, discrepancies or disputes. The ideal candidate will be a confident and passionate individual with experience working in a fast paced environment. *Responsibilities include: * * Raise Monthly Billing and Credit Notes, in a timely and accurate manner * Liaise with internal and external stakeholders, to resolve internal queries * Record and reconcile payment receipts into the finance system * Bank related tasks, such as import cash from a variety of online sources and follow up non referenced payments * Raise Engagement letters in a timely and accurate manner * Process Refunds * Offer support to Cash Collection * Update and maintain Trackers *Skills, Knowledge and Experience Required: * * Excellent communication skills for client interaction and engagement * Good clear and concise communication skills * Confident handling telephone calls in a professional manner (previous telephone experience is essential) * Excellent attention to detail * Organised and proven ability to work under pressure and meet deadlines * Previous scheduling/Co-ordinator experience is preferable * Currently studying AAT at levels 2 or 3 but other QBE candidates considered * Fluent in both written and spoken languages * Experience in Excel The successful candidates must be eligible to work in the UK. *What you’ll get in return: * * Performance based compensation * A collaborative culture of continuous learning to aid progression. * Private Healthcare Insurance * Pension Scheme * Wellness days * Birthday off after one year length of service * Creative spacious offices with breakout areas and subsidised canteen Job Types: Full-time, Permanent Salary: per year Schedule: * Monday to Friday

Example 2

MCS Group is delighted to be recruiting a Billing Specialist for our client based in Belfast on a full time, permanent basis. Working within a global organisation with a positive working culture and opportunities for progression, you will be part of the billing team in which professionalism and efficiency is imperative. You will receive a competitive remuneration package as well as 36 days holidays, health insurance, gym discounts and public transport discounts to name a few benefits. Your New Job: To provide effective high-quality administrative support to the Brands Practice in London and Belfast. Working closely with the Brands team and the Working Capital Controller ("WCC") to ensure efficient monthly billing and successful client matter management from the client inception process through to matter closure. Role and Attending monthly WIP meetings and liaising with the WCC to ensure any write-offs are actioned before production of all relevant documentation, including identification of WIP covered by previously billed fixed fees Responsible for checking and amending narratives on pro forma billing guides to ensure compliance with client requirements, working extensively in 3E. Responsible for maintaining accurate Excel spreadsheets demonstrating status of monthly invoices for clients Working within Carpe Diem to amend timesheets where appropriate Responsible for processing and tracking all disbursement invoices Work alongside the WCC, PA team and Credit Control team in all aspects in relation to billing Support to resolve e-billing rejections Responding to client billing queries Attending monthly Debt Recovery meeting Initiate matter closure process Key requirements Experience in billing/AR Exceptional attention to detail Advanced organisation skills Strong technical skills with experience in Excel A positive attitude in all aspects of the role Strong professional communication skills, both oral and written Flexibility around contracted working hours, taking full responsibility for meeting the requirements of the role Responsibility for ensuring personal development and IT skills are maintained and improved Experience of Trade Mark billing or administration advantageous but not essential

Example 3

LEAVE YOUR MARK ON A Better WORLD. Collaborate WITH Amazing People. MAKE Change Happen. At North Highland, we believe in doing great things together. With you. With our clients. With a perspective on actions today that shape tomorrow. As the world’s most innovative, collaborative consulting group, we’ve built a space to share ideas like never before. Do you have the skills, passion and commitment to transform industries for the better? Think you can bring your A-game every day? If so, join us. We like big thinkers with action on the brain… Why North Highland? Every choice you make will give you the opportunity to grow. It’s our employee ownership model - with plenty of coaching and personal development opportunities in the mix. For us, training doesn’t have an off switch. You’ll learn new things, both during and beyond traditional working hours. We want people who strive for the next level, then the next. At North Highland, you’re never a number. Our firm is large enough to scale up, test your mettle and tackle big challenges, but small enough that clients won’t lose your face in a crowd. You’re recognized individually. We started as three leaders and a kitchen table. Which means we know expectations are made to be broken. Want to surprise us? Do it. Experiment and stretch yourself. There’s room to grow as a budding entrepreneur. Exciting work you will do: Complete project setup in Workday based on terms and conditions spelled out in contract Create invoices in a timely and accurate manner as outlined in the terms of the contract Partner with client teams and customer Accounts Payable teams to ensure invoices are approved and processed for payment When applicable, reconcile time and expenses between customer Vendor Management Systems and North Highland Workday system to ensure accuracy Monitor and track payments made for corresponding invoices to ensure North Highland receives payment in a prompt manner Operate in a customer service focused environment to build relationships with client teams and ensure they understand the process What you will need: Bachelor’s Degree in Business, Finance, Accounting or related field 1-3 years in an invoicing and/or collections focused role Strong level of comfort operating in Microsoft Suite (Excel, Word, Outlook, etc.) Excellent communication, organization and attention to detail Positive attitude and ability to cope with a changing environment Ability to maintain strict deadlines and ensure responsibilities are completed in a timely fashion Workday and PowerBI or similar system experience is a plus ** Applicants must be authorized to work in the United Kingdom without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, now or in the future, for this position. Click HERE to apply North Highland makes change happen for organizations who dare to be different. By melding workforce, customer and operational transformation, they are one of the world’s leading consulting groups, with 65+ offices around the globe. They break new ground today so tomorrow is easier to explore. For more information, visit and connect with us on LinkedIn, Twitter and Facebook. North Highland is an Equal Employment Opportunity Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.

Example 4

Billing and Revenue Specialist Reading, UK Role Objective: Enghouse is looking for a pro-active, and accurate Billing and Revenue Specialist for the EMEA Finance team based in Reading. This is a fantastic role within a friendly team, giving you responsibility for the accurate, timely, and continuous processing of customer orders, invoices and revenue transactions, and ensuring revenue recognition complies with company policies and procedures. You will be responsible for this process from entering customer orders, submission of invoices to customers and revenue recognition. We are looking for people who have the following: Previous experience in customer order entry and billing Excellent communication skills and ability to liaise with a variety of operational departments Intermediate Excel skills (VLOOKUPs/Pivot tables) Ability to apply problem solving techniques to day- to- day operations Methodical, attentive to detail and ability to process large volume of transactions Ability to organise, prioritise and work under pressure to meet demanding deadlines Self-motivated with a strong and flexible attitude towards work Knowledge and experience of using accounting system Great Plains is desirable but not essential In return, you will get the opportunity to work in a growing, international company that offers a great benefits package. We look forward to hearing from you! We thank all applicants for their interest; however, only those selected for an interview will be contacted. Enghouse Systems is an equal opportunity employer. No agencies please. #LI-EI8

Example 5

Base Location: Belfast Salary: From £19,000 + a range of other benefits to support your family, finances and wellbeing. Working Pattern: 6-month Fixed Term Contract | Full Time | Flexible working options available What is the Role? In this role you will: - ensure accurate and timely routine billing, and all associated processes for domestic and commercial customers, according to billing schedules (all in line with policies & procedures, SLA’s, Codes of Practice and applicable licence requirements) - manage debt recovery communications in accordance with recovery paths - run daily reports that will provide you with your daily tasks such as re-billing of customer accounts and managing any escalated customer service billing queries from other departments - help manage shared mailboxes and ensure that all queries are responded to within set SLA’s - be the point of escalation for internal departments, customers or other 3rd parties to assist in dealing with complex billing queries or complaints What do I need? To be considered for this role, we would love you to have: - experience working in either a billing or customer service/accounts environment - a general understanding of invoicing and experience with live billing systems - experience in the MS Office suite with good Excel skills - strong numerical skills - the ability to multi-task, prioritise workloads and work on your own initiative About our Business SSE Airtricity is Ireland's second largest and fastest growing energy provider, supplying around 800,000 domestic and commercial gas, electricity and home energy services customers in the Republic and Northern Ireland. At SSE Airtricity we believe in making energy better. Around 40% of the electricity SSE Airtricity supplies to its customers on an island basis is generated from renewable sources - the greenest energy supply of any provider on the island and over three times the average on an all-island basis. Life at SSE If you're considering a career with us, you're probably wondering what's in it for you? From health and wellness to finances and family, we're proud of our benefits package which includes 34 days holiday (plus the option to buy additional days), enhanced maternity and paternity leave, discounted healthcare and a wide range of offers via our SSE Advantage scheme. At SSE we're proud to celebrate difference. We all have different skills, experience and backgrounds and we strive to have a friendly and inclusive culture where you can be yourself. We take pride in a job well done and share the belief that an inclusive culture is key to our success and vision for the future. Above all, safety is at the heart of everything we do at SSE and we live by the mantra 'if it's not safe, we don't do it'. SSE is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining SSE. Next Steps All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome. If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Andy on Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check. #LI-AE1

Billing Specialist job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so jobseekers can determine if they are qualified, or if the job is a good fit.

Example of a Billing Specialist job summary

Our skilled nursing facility has an immediate need for an experienced Billing Specialist who is familiar with major health insurance companies. Most of our patients are elderly, with a select few youths and young adults. We file insurance claims on behalf of our patients and we work with patients and their families on payment plans and other arrangements to ease the financial burden of skilled nursing care. The ideal candidate will be compassionate and naturally helpful, willing to work a problem to its successful conclusion. Previous experience in elderly care and skilled nursing facilities will make this transition much easier.

Billing Specialist responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to.

  • Submit reimbursement requests to insurers
  • Process insurance claims for private and employer insurance reimbursement
  • Work with patients to develop self-pay arrangements and payment plans
  • Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses
  • Process and follow up on payer denials, consulting with the patient and/or his or her family as needed
  • Post payments in a timely manner
  • Initiate private pay collections after insurance cancellation, denial or other issue
  • Research and resolve client billing problems or issues
  • Assist patients and their families with applying for credit and other financial solutions
  • Document payment records and issues as they occur

Billing Specialist qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful employee. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

  • A-levels or equivalent required (university degree preferred)
  • Experience with medical billing and coding, preferably in a skilled nursing environment
  • Excellent customer service skills and phone manner
  • Ability to manage stress in a fast-paced environment
  • Strong knowledge of health insurers’ practices
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