Business Administrator Job Description: Top Duties and Qualifications

A Business Administrator, or Business Support Administrator directs the daily operations of an organisation and supervises its finances. Their duties include improving products and services, implementing technologies to enhance productivity and analysing financial and sales reports.

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Business Administrator duties and responsibilities 

The duties of a Business Administrator include providing office support to both employees and customers, keeping company data updated and interacting with clients to build good relationships. Other duties and responsibilities of Business Administrators may include:

  • Answering phone calls, taking messages and connecting calls to proper departments
  • Following up on clients’ business communications, ordering and billing and tracking the organisation’s expenditure
  • Invoicing clients, collecting company data and negotiating agreements with internal and external stakeholders
  • Educating clients about company products and services and how to make a purchase
  • Communicating with clients through fax and emails and building positive relationships with them
  • Making employee travel arrangements and helping with minor technical issues
  • Preparing documents through editing, printing and binding
  • Preparing plans to help streamline and improve business operations
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What does a Business Administrator do?

Business Administrators supervise management staff and functions. They close deals for the organisation, recruit staff and deal with public relations and after-sales care. They also facilitate office organisation and maintenance by keeping files and records of business activity.

Business Administrators also communicate with inventory suppliers and vendors to ensure a steady supply of materials. Their jobs are necessary for different work settings, including small-scale businesses, government agencies, non-profit and healthcare organisations.

Business Administrator skills and qualifications

A successful Business Administrator will have various prerequisite skills and qualifications that includes having outstanding people skills and the ability to build good relationships to succeed in their profession, in addition they should also have the following skills : 

  • Proven verbal and written communication skills and the ability to prepare reports and budgets
  • Excellent filing and sorting skills and the ability to manage business correspondence
  • Excellent bookkeeping skills and proficiency with relevant computer software
  • Rapid data entry, attention to details and good editing skills
  • Ability to operate office gadgets such as printers and copiers
  • Excellent people and customer service skills
  • Good research skills, data analysis and the ability to translate complex data into a simple format

Business Administrator experience requirements 

Ideal candidates have experience working in departments such as general operations, finance, human resources, accounting or other administrative roles. Some employers may require candidates to have experience in specific industries such as banking, education or engineering. Candidates with additional experience in developing support plans, managing files and sending payments for invoices are often preferred. Usually, employers expect candidates to have at least three years of experience in an office administration role.

Business Administrator education and training requirements

Most employers typically require candidates to have a bachelor’s degree in business administration, accounting, finance, human resources or other business fields. Some employers may consider candidates with a bachelors degree in engineering or health care sciences depending on the industry. For high-ranking companies, employers may seek candidates with a minimum of a master’s in business administration or other finance disciplines. Extra training and certifications in human resources, management and marketing can also be beneficial to an organisation.

Business Administrator salary expectations

According to Indeed Salaries, the average salary for a Business Administrator in the UK is £18,967 per year, depending on factors like experience, education, location and company.

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Business Administrator job description FAQs

What's the difference between a Business Administrator and a Public Administrator?

A Business Administrator oversees the daily business operations and finances of an organisation. A Public Administrator implements and manages public services and policy initiatives. They provide information to clients and oversee the implementation of various programs in an organisation.

What should you look for in a Business Administrator CV?

The most important skills to look for in a Business Administrator CV are proficiency in office equipment and the ability to perform basic office duties. Check for evidence of this information in the previous job experience and the general organisation of the CV. The candidate’s education level and previous training will also help you assess their dedication towards the career and determination to succeed.

How can you make your Business Administrator job description stand out?

When writing a Business Administrator job description,  choose the appropriate and detailed title, such as “Hiring a Business or Office Administrator in London.”  Include information on what your organisation does and the primary responsibilities of the Business Administrator. At the bottom, include unique information on how the candidates must apply for the position to assess their attention to detail.

Who does a Business Administrator report to?

Depending on the organisation and number of staff, Business Administrators may report to Office Managers, Chief Executive Officers or directly to the owner of the business.

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