Business Analyst Job Description: Top Duties and Qualifications

A Business Analyst, or Systems Analyst, collects data about an organisation’s operations to improve its systems and processes. Their primary duties include researching business processes, making reports with recommendations to the company’s management and analysing the potential impact of their recommendations.

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Business Analyst duties and responsibilities

A Business Analyst’s most important duties and responsibilities include:

  • Analysing the structure of a business to determine how it operates and determine its objectives
  • Identifying any problems with the current business model
  • Designing potential solutions to any problems identified during the research phase
  • Preparing and delivering a report of their findings to leadership with comprehensive risk and impact assessment
  • Developing comprehensive end-to-end (E2E) test cases at the application and multi-application levels
  • Overseeing the implementation of approved process improvements
  • Hiring, monitoring and overseeing the IT team members
  • Carrying out training sessions and workshops to guide relevant teams
  • Carrying out periodic quality checks

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Business Analyst Job Description Examples:

 

Example 1

Responsibilities & Deliverables: Your deliverables as a Business Analyst will include, but are not limited to the following: - Acting as a customer proxy for the development team during the development cycle of specific products - Analyzing the new requirements from our clients and translating into functional specifications for the product developers - Reviewing the acceptance tests associated with the acceptance criteria - Evolving the details of the user stories through conversations with the developers - Functional review of the product after each iteration - Attending iteration retrospectives to provide feedback and improve the development process - Becomes very familiar with the products and applications comprising the assigned line of business’ technology landscape. - Provides configuration application to support business requirements and design (including mock-ups), assists in developing test plans, creation and maintenance of configuration documentation, operational procedures and guidelines, identifying and documenting issues, recommending resolutions. - Collaborates with team members to create detailed functional and/or technical specifications. - Uses development specifications to establish traceability from requirements to test cases. - Ensures Customer satisfaction through promptness in responding to calls, emails for assistance, queries. - Establishes effective working relationships within the project team - Timely and effectively communication within project to manage risk and escalations. - Other duties and projects as assigned. Required Experience: - Bachelor or master’s degree in finance, Capital Markets or Computer Science - 4-6 years of business systems analysis or relevant experience in Banking or Building Society operations - Digital retail banking expertise - Strong interest for financial markets and knowledge of financial products is appreciated - Strong organizational skills, autonomous, self-motivated, curious and open-minded. - Experience with Agile Scrum development methodology and corresponding concepts related to user stories, acceptance criteria. - Technical, analytical, and development skills including the ability to provide solutions to a variety of business problems of moderate scope and complexity. - Ability to translate business requirements to functional specifications - Ability to work independently or within a team environment and handle multiple projects simultaneously. - Strong analytical and problem-solving skills and ability to think ‘out of the box’ for process improvements. - Ability to execute test plans and test scripts for software applications, document expected results vs. actual results, and record software defects. - Strong verbal and written communication skills. - English (fluent written and oral) and ability to work in an international environment. The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential job functions. If you need assistance or an accommodation due to disability please contact your recruitment partner.

Example 2

Manage and execute complex RFP and onboarding conversions for new business within Custody and Fund Services. Ensure that project deliverables are met with the appropriate due diligence and system integration relating to Custody applications. Define, Scope and build Cost to Serve (CTS) for all new business deals for Custody and Fund Services. Effectively headcount and budget related to New Business. Ability to answer RFP (Request for Proposals), RFI (Request for information) questionnaire from Sales and clients Ownership of Service levels management and definition with Middle Office, Core Operations, Sales, Clients Service and Legal Teams Provide transparency with the execution of a communication plan on project delivery as it related to being on schedule, on budget with proper risk mitigation. Runs/executes disciplined, integrated Daily, Weekly, Monthly huddles, prepare for Internal and External Steerco with executive levels and maintains oversight of team's activities Partner with internal stakeholders to ensure deadlines are visible to action owners and handhold milestones until completion. Ability to define standard operating models for supporting product definitions Facilitate client due diligence meetings across end to end custody offering. Build out business cases for client change requests for tactical and strategic fixes Identify and facilitate issue resolutions and escalate where applicable especially if there are impacts to conversion timelines. Business process re-engineering, innovative ideas to enhance client experience and create efficiency for both JPMorgan and our clients. Utilizes knowledge and lessons learned to proactively consider potential broader risks to the firm, clients/customers and shareholders Review the new clients Order Management Systems [website] Aladdin, Charles River, Instruction Capture methodology for Custody and Fund Services in line with product offering and standard the control environment especially in regards to client confidentiality agreements as a primary focus. Build business requirements and test cases based on client conversions and technology changes which are needed Lead and manage projects related to all of the above & help the business manage their strategic development plans and budgets Ability to represent Middle Office in key senior Project Delivery meetings as well as client steerco meetings with regard to Go Live readiness. Produce summary presentations and overview materials for program stakeholders. Stays abreast of trends and best practices and factors into approach for new business onboarding. [website] Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Example 3

Payments Transformation: Business Analyst - Associate About [website] Morgan Wholesale Payments [website] Morgan Wholesale Payments is one of the world's largest providers of treasury and payment related services. [website] Morgan's Wholesale Payments business is a full-service provider of innovative cash management, trade, liquidity, commercial card, and escrow services - specifically developed to meet the challenges our clients face today. More than 135,000 corporations, financial institutions, governments and municipalities in over 180 countries and territories entrust their business to [website] Morgan. About the Team The Payments Transformation Team is responsible for several high profile, strategic transformation programs, such as the Embedded Banking and Graphite programs. These are high profile, global, multi-year initiatives, seeking to help ensure [website] Morgan remains at the forefront of Payments, in the face of stiff competition from traditional Banks and newer Fin Tech offerings. The Team is expected to collaborate effectively with Operations, Technology, and Product organizations, making sure our client needs are always at the forefront of any process, feature requirement, and decision. Embedded Banking is our strategy to meet the commerce needs of our existing clients, by offering them the opportunity to offer Banking services to their own clients, with [website] Morgan's payment infrastructure and operating models underpinning the services. Graphite is our strategy to build and deliver a state-of-the-art payment ecosystem that can support all payment types (low value, high value, rtp), that ultimately leads to decommissioning several legacy payment applications Summary of responsibilities Process & service assessment and design Articulate and document process flows including customer interactions, Ops intervention, end to end flows etc Cover functional and non-functional requirements Understand and factor in the Client requirements, their usage of the Product and prioritise the requirements based on data analysis Perform impact analysis for business initiatives to determine key business groups that will be required to undergo technical or operational process change Document the Business Requirements required to enable development groups to build target state products, processes and technology With the team conduct a thorough transition process to ensure that following the approval of Business Requirements, all functional groups are informed on what is required Ad-hoc consultation for scenarios highlighted during the performance of testing and validation. Conduct walk through and training sessions to update stakeholders and user groups Key Skills Knowledge of payments is an advantage Understanding of the Agile methodology and experience of using JIRA is an advantage Ability to work independently Influencing, and leadership skills Ability to identify business problems statements, solutions and automation opportunities Ability to build partnerships and work in a collaborative environment Strategic thinker with the ability to motivate and drive tactical execution Self-motivated, enthusiastic with a great appetite to learn Analytical skills and attention to detail in written documentation Organisational skills and time management Communication skills - helps teammates make good decisions. Project planning skills Wants to be creative, innovative and forward thinking Flexible and resilient Development opportunities Global and regional networking opportunities Experience of new and developing Wholesale Payment products Drive your career in a critical program environment Coaching and support from the whole team The role is aligned to a strategic program & provides a strong platform for a career, whether in operations, projects or other partner [website] Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Example 4

*Company description* Technology consultancy company *Job description* Business Analyst * Experienced Business analyst (5+ years) within financial industry. * Create/read/review business requirement documents * Work with IT and the business teams to implemented the requirements * Checking the quality the test evidences etc to ensure proper go-live of the changes * Work with compliance teams * Good stakeholder management skills; negotiating abilities; * Desirable to have equity product knowledge and regulatory reporting experience. * Flexible working * Outside IR35 Reference ID: SBA1 Contract length: 6 months Expected Start Date: 07/07/2021 Job Types: Full-time, Contract Salary: £400.00 per day Schedule: * Monday to Friday Experience: * Business analysis: 5 years (preferred) Work remotely: * Temporarily due to COVID-19

What does a Business Analyst do?

A Business Analyst researches how an organisation operates and how this operation affects its revenue. They use the information collected to suggest improvements to business processes and maximise efficiency and revenue. Business Analysts also implement business solutions and also help train new employees to understand the benefit of the solution and how best to implement it. 

Business analysts spend most of their workday in an office setting. They may work in-house, remotely or on a contract basis. 

Business Analyst skills and qualifications

Business analysts act as facilitators and mediators for all business systems. A successful Business Analyst wil have various prerequisite skills and qualifications that include:

  • Excellent research and analytic skills
  • In-depth knowledge of data modelling techniques
  • Working knowledge of relevant business management principles
  • Excellent attention to detail
  • Ability to turn complex concepts into simple language
  • Excellent verbal and written communication skills
  • Working knowledge of word processing tools and other relevant software packages

Business Analyst experience requirements

Business Analyst should have several years of experience in business management or forecasting. They must also have several years of experience in implementing new systems and providing training on how to to use these systems to their teammates. Candidates who had full-time positions as Business Analysts in their previous roles or have completed an internship or apprenticeship are preferred.

Business Analyst education and training requirements

A Business Analyst must have a Bachelor’s Degree in Business Studies, Business Administration, Computer Science or a similar field. A Master’s Degree in Business Information Systems is also useful. Some employers prefer candidates with qualifications from the International Institute of Business Analysis UK (IIBA). 

Other employers require an industry-recognised certification, such as the Certified Business Analysis Professional (CBAP) credential, for professionals with at least 7,500 hours of work in the field of business analysis; and the Certification of Competency in Business Analysis (CCBA), for Business Analysts with at least 3,750 hours of hands-on experience. 

Business Analyst salary expectations

According to Indeed Salaries, the average salary of a Business Analyst is £39,777 per year. This figure will vary depending on experience, industry and geographical location and also whether the Business Analyst works in-house as opposed to being a consultant.

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Business Analyst job description FAQs

What is the difference between a Business Analyst and a Data Analyst?

Both professionals analyse operational data for an organisation. However, while a Data Analyst only collects data to identify trends and patterns, Business Analyst go further by using the information gathered to make business decisions for the organisation.

What should you look for in a Business analyst CV?

When going through a Business Analyst’s CV, look out for skills such as  the ability to conduct extensive research and knowledge of data modelling. They should have a Degree in Business Information Systems or training in business analysis or data analysis. Look at their previous work experience and career objectives to ensure that it ties with your business goals. Hiring a candidate whose goals align with yours will result in job satisfaction. This will ensure that the person is a good fit for the job and can help push the company’s productivity and revenue up.

How can you make your Business Analyst Job Description stand out?

You can make your job description stand out by including all the relevant requirements such as skills, education and duties. It’s also important to let prospective applicants know what kind of salary to expect and what kind of team they will be working on.

Who does a Business Analyst report to?

A Business Analyst typically reports to a Project Manager. However, with Business Analysts who work on several projects, they may report to a Director or Vice-President of an organisation.

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