Business Manager Job Description: Top Duties and Qualifications

A Business Manager, or Business Executive is employed to supervise and develop operational and business procedures within a company. Their duties include delegating administrative tasks, setting operational budgets and interviewing candidates for jobs.

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Business Manager duties and responsibilities

Business Managers are responsible for ensuring that the company can function efficiently to make sales, provide high-quality customer service or increase profits. They have a range of leadership and administrative duties to fulfil for the business to meet its goals. Their key duties and responsibilities  include:

  • Developing business plans aimed at long-term business sustainability 
  • Sourcing new business opportunities by targeting new markets or new demographics
  • Improving the quality of customer service and customer satisfaction 
  • Negotiating new contracts with suppliers or customers on behalf of the company
  • Preparing detailed budgets that improve the cost-efficiency of the business
  • Short-listing, interviewing and selecting candidates for vacant job positions within the company
  • Keeping up to date with industry trends, economic policies and changing markets
  • Being held accountable for the successes and failures of the business
  • Working with other company managers to create long-term company strategy
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Business Manager Job Description Examples:


Example 1

North of England & Scotland South of England & Wales At Cordic, we build cloud fleet management solutions for the taxi and private hire sector in the UK and internationally. Everything we develop has the success of fleets in mind – our systems, products, solutions and apps are designed to make their business run better, more productively and more profitably. An added result is peace of mind and an easier working day for drivers and operators. We are embarking on the next phase of our journey, including deploying disruptive platform-based business and operating models, capitalising on ecosystems and network effects, capturing high-growth adjacent markets [website] courier and express delivery, healthcare and patient transport), and exploiting international opportunities. Our vision and strategy are set to grow the company tenfold in the next three years, and our execution and operational discipline are second to none in the industry. Specific areas of responsibility include: Reporting directly to the CEO, we’re looking to add a tech-savvy, energetic and skilled New Business Sales Manager who’s excited about directly driving our revenue goals. This quota-carrying position will take accountability exclusively for new business generation in existing and new verticals, including developing and implementing the regional and channel sales strategy in their assigned UK territory. Delivering the multi-channel demand-generation/sales strategy for software, hardware and apps, leading the entire sales cycle from prospecting to closing and achieving/exceeding the sales targets in the assigned territory utilising and extending direct, distributor, partner, agent and OEM channels, Hunting for new business opportunities and quickly building a solid sales pipeline, and following monthly/quarterly/annual objectives and quotas, Ensuring Cordic has visibility on all opportunities in the assigned region, Applying appropriate B2B/B2G software solution selling techniques (Challenger Selling preferred), Presenting and demonstrating Cordic applications and solutions and assisting potential customers and partners in modelling the business case, Tracking prospect-related phone conversations and emails in CRM and other systems, including sales opportunities according to the defined sales process, Contributing to the delivery of responses to tenders, coordinating with product management and development teams, Providing creative, consistent, concise and accurate internal and external communications. Requirements: You’re truly passionate about system, hardware and app sales and have the ability to build and maintain lasting and beneficial customer relationships, 2 to 5 years sales experience in a fast-paced SaaS/Cloud Solutions based software/technology business preferably serving the passenger transportation and mobility markets, Proficient in building healthy sales pipelines and closing complex, large-size deals with tier 1 and 2 prospects in private and public environments, You take ownership over your work, and your customers and prospects know that you are accountable, Strong self-starter attitude with strong initiative and drive: Have an idea? Don’t wait for others; get started! Ability to cold call customers with outstanding customer service and provide proposals and quotations, You’re empathetic and know how to think like a customer; you believe that your prospect’s success is your success, Ability to work with minimum supervision by building sales strategies, understanding complex situations with planning and executing action plans, Must have strong planning, communication and presentation skills, Self-starter with a strong work ethic (“getting stuff done” attitude), Project management experience, Minimum Bachelor’s degree in relevant field. Nice-to-haves: 3+ years of outbound sales qualification or sales experience, preferably selling a SaaS system, solution or apps in a B2B/B2G environment, Experience with CRM systems, Understanding of digital marketing, social media platforms and experience with social tools, Proven track record of delivering results. You can apply for this position by sending us your CV, cover letter, and if you have a video about yourself, that will be a bonus. Please email us at Here is some of what we are expecting to know from you: A little about you & why you’d be a good fit for the role, Your experience in selling SaaS applications to B2B/B2G customers Years of sales experience and preferred sales methodology, Technical and sales training received, Average deal size in previous roles (if applicable), Use whatever tool you want and try to keep the video under three minutes.

Example 2

Who we are: As part of Compass, you have the opportunity to work behind the scenes at sports and leisure events, oilrigs and military bases, and in the heart of schools, hospitals, care homes, client offices and boardrooms – some 6,000+ locations across the UK and Ireland. We do it all and so could you. Apply now and join the family! Levy Restaurants UK is the sports, leisure and hospitality sector of Compass Group UK and Ireland and British partner to Levy Restaurants US. A hospitality market leader, Levy Restaurants provides individual character to each of its clients through focusing on delicious food, great atmosphere and legendary service. We are an equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees. Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience. What we'll give: Business Excellence Manager 38k Basic All travel and accommodation car Levy UK are looking for an fantastic Business Excellence Manager to join the Head Office team! Overall Purpose of the Role To continually enhance customer experience and pursuit of excellence through delivery of clearly communicated, effective and continually updated company operating procedures (known in Levy as Signatures) and through business improvement projects Setting operating standards content with signature owners and functional heads ensuring they are fit for purpose and deliverable Measuring compliance of operating standards through IPOE review process Create culture throughout Levy of continuous improvement through signatures and project management and facilitating the pro-active use of IPOE review action plans and recording / reviewing themes emerging to make recommendations for targeted focus Coach and support venues in implementation and maintaining of standards and business improvement projects To demonstrate full alignment to our Levy vision and values by doing the right things and celebrating successes Aligning standards to the moving business at all times to keep Levy ahead of competitors About you: Corporate Alignment – Aligns team to the business Responding to Customers – Takes personal responsibility Impact and Influencing – Tailors influencing approach Working Together for the Business – Keeps people informed Supporting and Driving Improvement – Applies established approaches to tackle situations Acting Courageously – Acts authoritatively

Example 3

*Outpatient Business Manager* Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years’ experience in delivering specialised, evidence-based treatments in outpatient, day patient and inpatient settings. Our dedicated team of specialists are committed to the diagnosis and treatment of all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone main line and Underground stations, and within a ten minute walk of Baker Street and Edgware Road Underground stations. We are owned by international medical group, Orpea delivering the full spectrum of psychiatric care, high quality care home and rehabilitation services across the globe. *The main purpose of the job* Reporting to the Therapy Services Manager, the Outpatient Business Manager is responsible for the day-to-day running of the Outpatient Service with full accountability for outpatient services administration, main point of contact for all our sessional therapists, room management, ensuring delivery of a high quality service, in line with legal requirements and national care minimum standards laid down in the legislation for independent healthcare. Duties include: * To lead the business development and performance of the Outpatient Therapy Services, ensuring strategic, operational and financial performance is optimised and that quality indicators, national care standards and all other legislative and regulatory requirements are fully met. * To report relevant outcomes and safeguarding procedures linking in with the Senior Management team and the Operations Managers. * To ensure appropriate resource planning for administrative outpatient staff, coordinating and managing daily workloads and short to medium term capacity to ensure efficient running of the Service and financial performance, ensuring capacity is met but does not exceed demand. * To help monitor therapy session bookings, and support the Business Department in the processing of Therapist’s invoices. * Responsible for ensuring all maintenance / Health & Safety checks are completed and recorded appropriately within the Service. * Full managerial for a team of staff working within the Outpatient Service and reception areas * Managerial responsibility for all sessional therapists * Overall responsibility for the budget and day to day management of the department services. Requirements: * Worked in healthcare administration or a mental health environment * Proven people management and leaderships skills * Sound understanding of outpatient therapy. * Provide evidence of supervisory managerial experience * Experience appropriate therapists for outpatients *Main benefits* * 25 days’ holiday increasing up to 30 days for long service plus bank holidays * Generous Company pension scheme with The People's Pension * Generous Company sick pay * 100% of NMC registration renewal will be paid for by the Nightingale Hospital (subject to meeting the criteria) * Annual staff bonus (discretionary) * Paid for DBS * Death in service cover * Travel loan scheme * Subsidised staff meals * Employee Assistance Programme * Flexible working Expected start date: 01/07/2021 Job Type: Full-time Benefits: * Company pension Schedule: * Holidays * Monday to Friday Work remotely: * No

What does a Business Manager do?

A Business Manager is employed in a leadership role to oversee the day-to-day operations of a business. Business Managers are responsible for developing the major support services that allow a company to function efficiently and do business. Business Managers are primarily responsible for the administrative side of the business, which includes monitoring budgets and record keeping. Their work frequently crosses over into other areas of business too, including procurement, supply and business development. Importantly, Business Managers are also responsible for developing long-term plans in conjunction with senior management and implementing those plans effectively to create profit. 

Business Manager skills and qualifications

Business Managers need excellent business acumen, alongside a detailed knowledge of the industry they are working within. They also require essential leadership and management skills, as well as the ability to communicate effectively. A successful Business Manager candidate will also have other prerequisite skills and qualifications that  include:

  • Delegation skills to assign tasks to the correct departments or team members within the business
  • Excellent knowledge of the company’s operational policies and procedures
  • Ability to develop the skill sets of teams across multiple departments
  • Excellent knowledge of laws and regulations regarding employment and contracts
  • Negotiation skills to get the best deals for the company
  • Ability to motivate staff to hit and exceed their goals and targets
  • Qualifications from recognised bodies such as the Chartered Management Institute or the Institute of Leadership and Management
  • Ability to confidently hold meetings with high-profile clients, board members and senior management

Business Manager experience requirements

Business Managers require a minimum of three years of experience working in business operations or administration. Employers require candidates to have spent at least one year working in a Team Leader or management role to demonstrate desired leadership talent. Employers can look for candidates with experience working in administrative roles or as Business Development Managers or Client Relationship Managers.   

Business Manager education and training requirements

Business Managers are expected to have gained strong results at GCSE and A-level in English, maths and business-focused subjects such as business studies or economics. Employers look for candidates who have progressed to university and gained a relevant degree in business, management or economics. Employers can also look for  candidates with a postgraduate degree in business management or business administration for the role. 

Business Manager salary expectations

According to Indeed Salaries, the average salary for a Business Manager in the UK is £38,877 per year. Salary may be dependent on experience, location and company. 

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Business Manager job description FAQs

What's the difference between a Business Manager and a Business Development Manager?

Business Managers have a broad range of responsibilities that concern everything from administration and human resources to sales and marketing. Business Development Managers, however, are only responsible for developing a business, rather than its operations. Business Development Managers source new business leads, arrange client meetings and build long-term relationships with customers rather than working in a leadership role. 

Do Business Managers have different responsibilities in different industries?

The role of a Business Manager is a highly adaptable and versatile one, so it’s a job that’s important across a diverse range of industries. While the broader operational, administrative and leadership responsibilities remain the same across different industries, the day-to-day duties can be very different. For example, a Business Manager employed by a supermarket spends lots of time meeting with product suppliers, organising shipments to stores and building robust supply chains. A Business Manager employed to work for a charity oversees fundraisers, streamlines expenditures and sources new charitable donors.

What makes for a good Business Manager job description?

A good Business Manager job description provides candidates with an overview of the company’s values and ethos, as well as information on the business goals and targets that a successful candidate is expected to achieve. To attract a wider pool of ambitious applicants, a job description can detail opportunities for career progression to senior management positions if a candidate is successful in the role. 

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