Business Systems Analyst Job Description: Top Duties and Qualifications

A Business Systems Analyst, or Systems Analyst reviews an organisation’s information technology infrastructure and identifies areas for improvements. Their duties include researching and analysing a company’s processes, developing reports to senior management and overseeing project implementation. 

 

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Business Systems Analyst duties and responsibilities

A Business Systems Analyst has to use problem-solving and troubleshooting skills to solve an organisation’s challenges. The day-to-day duties and responsibilities of a Business Systems Analyst include:

  • Researching and analysing an organisation’s existing business processes to identify areas for improvement
  • Training the organisation’s staff and improving the organisation’s operational processes to enhance its productivity
  • Developing reports for the organisation’s executive team and shareholders to support their recommendations for improvements
  • Overseeing the implementation of projects from beginning to end while ensuring that it meets the client’s needs
  • Developing methodologies based on diagrams, surveys and self-initiated interviews
  • Communicating with senior management about interruptions and other frustrations impacting their workflow
  • Creating detailed plans for the implementation of new processes, including budgets and other resources required. 

 

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Business Systems Analyst Job Description Examples:

 

Example 1

We are seeking to appoint a highly motivated and professional Senior Business Systems & Data Analyst to manage, support and develop the various business systems within the Estates function of the University. The post will be the primary point of contact for both the Estates facilities management software and electronic document management systems. As well as a strong technical background, the successful candidate will need to demonstrate effective customer support skills. You will have:
  • Experience in the management of large SQL databases
  • Experience in the management of SharePoint document management systems
  • Relevant system & data management expertise
  • The ability to engage constructively with both system users & other stakeholders
  • Knowledge of data analysis and the production of data reporting in various formats
  • Ability to effectively deliver system training for users
  • Provide first point of contact between Interview date 26th July 2021 Informal contact details Alternative informal contact details Contact role: Maintenance Services Director Contact role: Director of Estates Contact name: Steve Boon Contact name: Janis Pich Contact phone: 07515 188477 Contact phone: 0[phone number] Contact email: [website]@[website] Contact email: Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. By reference to the applicable SOC code for this role, sponsorship may be possible under the Skilled Worker Route. Applicants should ensure that they are able to meet the points requirement under the PBS. There is further information about this on the UK Visas and Immigration Website. The University is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter and the Race Equality Charter, and is a Diversity Champion for Stonewall, the leading LGBT+ rights organisation. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.
  • Example 2

    Business Systems Analyst Circa 40,000 Livingston We are delighted to be recruiting for a Business Systems Analyst to join our team in Scotland, to drive the implementation of our works order management solution. As a member of the business systems team you will be providing high quality advice, assistance and delivery of operational and mobile systems, that assist the business in their delivery and recording of work orders undertaken. Key
  • Prepare technical specification.
  • Implement, test, and integrate new applications.
  • Perform routine testing for system upgrades.
  • Install new operation systems and releases.
  • Provide instructions and training to staff when necessary.
  • Monitor, record and respond to requests for support.
  • Investigate and diagnose system faults and errors.
  • Resolve technical issues.
  • Analyse error trends aimed at reducing or minimising down time.
  • Communicate messages regarding systems issues to users promptly.
  • Liaise with software suppliers to fulfil the requirements of the organisation.
  • Schedule and run regular tests to enhance the current systems and applications.
  • Identify and develop functionality changes.
  • Maintain documentation of key databases and linked applications.
  • Attend regular internal and external meetings to provide updates on the progress of your task and to present to users the application solutions you are proposing. Can you do it? If you have previous relevant experience, are confident in communicating complex issues simply, methodical in ensuring that progress is made until the problems are resolved or configuration has been completed to the customers satisfaction then the answer is mostly likely yes and we would love to hear from you. Knowledge of order management solutions such as Totalmobile, within the construction or utilities sector would be beneficial but not essential. Our Company Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do! Benefits In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme. Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We
  • Example 3

    We are delighted to be recruiting for a Business Systems Analyst to join our team in Scotland, to drive the implementation of our works order management solution. As a member of the business systems team you will be providing high quality advice, assistance and delivery of operational and mobile systems, that assist the business in their delivery and recording of work orders undertaken. Key
  • Prepare technical specification.
  • Implement, test, and integrate new applications.
  • Perform routine testing for system upgrades.
  • Install new operation systems and releases.
  • Provide instructions and training to staff when necessary.
  • Monitor, record and respond to requests for support.
  • Investigate and diagnose system faults and errors.
  • Resolve technical issues.
  • Analyse error trends aimed at reducing or minimising down time.
  • Communicate messages regarding systems issues to users promptly.
  • Liaise with software suppliers to fulfil the requirements of the organisation.
  • Schedule and run regular tests to enhance the current systems and applications.
  • Identify and develop functionality changes.
  • Maintain documentation of key databases and linked applications.
  • Attend regular internal and external meetings to provide updates on the progress of your task and to present to users the application solutions you are proposing. Can you do it? If you have previous relevant experience, are confident in communicating complex issues simply, methodical in ensuring that progress is made until the problems are resolved or configuration has been completed to the customers satisfaction then the answer is mostly likely yes and we would love to hear from you. Knowledge of order management solutions such as Totalmobile, within the construction or utilities sector would be beneficial but not essential. Our Company Every day we work smarter, greener and use our imaginations. Our purpose at Clancy is simple - we make life better for everyone’s growing families. We play a vital role in providing fresh drinking water and power to millions of homes and businesses and so much more. We are one of the biggest family owned construction businesses in the UK and we care about our people, our clients and the environment. What Next You apply, and we respond within two weeks (we know how annoying it is not to hear anything back)! If you don’t receive feedback within that timescale, please don’t be afraid to chase us - one of our values is to do what we say we will do! Benefits In addition to helping you reach your career goals, a competitive salary, pension, healthcare and holiday allowance starting at 24 days per annum, we also offer perks including Clancy Xtras, our employee benefits programme with discounts for numerous well-known retailers such as Tesco, Sainsbury’s, Currys PC World and Vue Cinemas, cycle to work scheme as well as an Employee Assistance Programme. Clancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our employees. If you require any reasonable adjustments to be made for you to attend an interview, please do let us know and we will be happy to accommodate. We are proud signatories of the Armed Forces Covenant and Disability Confident Committed.
  • Example 4

    Main Responsibilities The creation and configuration of a full suite of operating platforms, including creating technical statements of work to describe the precise requirements of Careco Driving progress within agreed timescales Facilitating problem solving and decision making with stakeholders when issues arise Technical testing and signing off on completed products The Ideal Candidate Great analytical skills and an eye for detail Experience in testing solutions and ensuring they meet agreed specification At least 1 year of experience in using Salesforce, ideally including some configuration and administrative tasks Solutions focused Excellent communication skills and an ability to articulate technical matters to a non-technical audience in a concise and clear manner An ability to prioritise a changing workload and manage internal and external stakeholders By submitting your details, you acknowledge that The Good Care Group is collecting, processing and using your personal data for managing your application. About The Company In the UK and Ireland, Sodexo employs some 36,000 employees to deliver integrated facilities management services to clients at over 2,000 locations in the energy, corporate, healthcare, education, leisure, defence and justice sectors. With an annual turnover of over £1bn, we provide everything from catering, cleaning and reception to security, laboratory and grounds maintenance services, enabling our clients to focus on their core business. At Sodexo we are committed to a leading role in promoting equality opportunities and valuing diversity and inclusion. We seek to create a work environment based on mutual respect for all individuals, building a culture that appreciates and values the experiences and skills brought by each person to benefit our organisation and work hard to ensure that all people, whatever their race, colour, sex, gender identity disability, nationality, national or ethnic origin, religion or belief, or family status, sexual orientation, age, social class, educational background, employment status, working pattern, are welcome to and included within our organisation. We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We are building on our support to the Armed Forces community through the development of specific pathways within our recruitment process to support ex-forces personnel and reservists, those applying for jobs with us who meet the ideal candidate criteria for the role advertised are guaranteed to progress to the selection process.

    What does a Business Systems Analyst do?

    A Business Systems Analyst is employed by various institutions and companies to help with the technological integration of business IT and software. These systems are used to better run a business or institution by improving staff management, transport logistics, analytics and many other processes. Business Systems Analysts usually work for a technology company that is contracted out by a variety of other companies. 

     

    Business Systems Analyst skills and qualifications

    A Business Systems Analyst needs not only a technical background in business systems analyses, but also strong communication skills to address the gap between the technical and non-technical aspects of the client’s business. A successful Business Analyst candidate will have various prerequisite skills and qualifications to fulfil their duties and responsibilities these typically include:

    • Outstanding analytical, innovation and problem-solving skills
    • Solid verbal and written communication skills to explain complex concepts to non-technical people
    • Strong technical background and skilled at developing releases for the implementation of new hardware programs
    • Strong leadership and project management skills to drive the completion of projects
    • Excellent organisation skills, while being flexible enough to adapt to changing circumstances
    • The ability to collaborate with others
    • A thorough understanding of computer applications and systems
    • The ability to perform well under pressure

      

    Business Systems Analyst experience requirements

    Depending on the seniority of the position, candidates may need at least five years of experience in business systems analysis. For projects in specific industries, such as the healthcare industry, the Business Systems Analyst may be required to have several years of experience in that industry. 

     

    Business Systems Analyst education and training requirements

    At a minimum, candidates need to have completed a bachelor’s  degree in business administration or related fields such as computer science, business information systems or information technology. A master’s degree in business administration is beneficial. Some employers prefer candidates who completed an internship or have work experience in computer systems or information technology. Candidates with a degree in a non-information technology field must complete post-graduate courses to qualify for a Business Systems Analyst position.

     

    Business Systems Analyst salary expectations

    According to Indeed Salaries, the average salary for a Business Systems Analyst in the UK is £40,689 per year. This figure varies depending on factors including the company, its location and the years of experience required. 

     

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    Business Systems Analyst job description FAQs

     

    Who does a Business Systems Analyst report to?

    Business Systems Analysts work on a variety of projects within an organisation. They rarely form part of specific department since this allows them to approach each project with a fresh perspective. Many organisations now have the Business Systems Analysts report directly to a senior executive to facilitate their work with people at all levels of the organisation. 

     

    What is the difference between a Business Systems Analyst and a Business Analyst?

    A Business Analyst has a business focus and considers the broader context of the business when making business changes and developing systems. A Business Systems Analyst focuses on system-specific requirements. A Business Analyst may also focus more on organisational aspects, such as training and culture, whereas the Business Systems Analyst considers the systems’ quality control and quality requirements. 

     

    How can you make your Business Systems Analyst job description stand out?

    To make the job description standout, provide details of the duties and responsibilities of the position. Also, include details of the preferred experience and qualifications your company is looking for. You can also talk about the benefits and perks your organisation offers, such as retirement plans, profit-sharing, paid parental leave and health insurance to attract potential candidates. 

     

    What should you look for in a Business Systems Analyst's CV?

    Look for candidates whose CVs reflect analytical thinking, technical expertise and strong communication skills. You may also prefer candidates who are computer proficient and have the qualifications you prefer for the position. 

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