Cabin Crew Job Description: Top Duties and Qualifications

Cabin crew, also known as Flight Attendants provide in-flight services to ensure that airline passengers have a comfortable and smooth flying experience. Their duties include answering passengers’ questions, enforcing safety measures before, during and after takeoff and serving food and beverages during flights.

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Cabin Crew duties and responsibilities

The Cabin Crew of a commercial airline ensures that passengers on short and long-haul flights are comfortable and safe. Their typical duties and responsibilities include:

  • Attending pre-flight meetings to understand each Flight Attendant’s duty and position during the flight
  • Greeting passengers as they board and exit the plane and helping them settle into their seats
  • Checking the cabin and cargo section before taking-off, enforcing safety and security regulations
  • Demonstrating the safety procedures professionally
  • Monitoring the cabin frequently throughout the flight
  • Providing personalised assistance to passengers with special needs, such as people with disabilities, children and the elderly
  • Maintaining composure and assisting passengers during emergencies
  • Supplying in-flight entertainment to passengers
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Cabin Crew Job Description Examples:

 

Example 1

Lecturer in Travel and Tourism (Cabin Crew)

Full or Part-time (Permanent)

South Downs Campus

Grade 5: £30,060.83 - £39,281.98 dependent on qualifications and experience

HSDC are looking to recruit a Cabin Crew Lecturer to join the team to support our rapidly expanding provision. You will be teaching in our brand new Aviation Suite.

The Role:

· You will teach the Cabin Crew Fast Track and Long Track courses alongside some teaching on our Level 1 Introduction to Cabin Crew and Hospitality course and our Level 2 and Level 3 Travel and Tourism courses. There will also be a requirement to provide pastoral support to students through a weekly tutorial session.

· You will be able to apply your knowledge and experience within an educational setting to deliver high quality course content that is relevant to today’s workplace.

· You will be able to create an effective curriculum and plan lessons which meets individual needs

What you will need:

· Experience in teaching Cabin Crew in a Further Education setting or relevant recent industry experience

· A recognised teaching qualification or willingness to work towards one

· Excellent organisation, administration, and IT skills

· Excellent communication and interpersonal skills and an ability to engage, motivate and support mixed ability learners

If you are a dynamic, engaging teacher with excellent subject knowledge and experience in teaching Cabin Crew and Travel and Tourism, who would like to work with a forward-thinking college, then we would love to hear from you.

We are committed to safeguarding and promoting the welfare of children and young people, expecting all staff to share this commitment. The college also values diversity and strives to promote equality at all levels, including its employees, students and customers. Offers of employment will be subject to an enhanced disclosure and barring service (DBS) check.

Closing Date: Sunday 3rd July 2022 (midnight)

Interview Date: TBC

Job Types: Full-time, Part-time

Salary: £30,060.83-£39,281.98 per year

Benefits:
  • Company events
  • Company pension
  • Cycle to work scheme
  • Gym membership
  • On-site parking
  • Sick pay
  • Wellness programmes
    Schedule:
  • Monday to Friday

    Ability to commute/relocate:
  • Waterlooville: reliably commute or plan to relocate before starting work (required)

    Education:
  • Bachelor's deadline: 03/07/2022
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    Example 2

    Recruiting NOW:

    Guest Experience Assistant – Cabin Crew

    Position Summary

    Would you like to work for the number one sightseeing company based on River Thames. City Cruises UK is looking for dynamic, energetic individuals who like to work in the leisure and hospitality industry. This is an opportunity for someone who enjoys talking to people and at the same time be part of a fun and dynamic working atmosphere on board as part of our cabin crew.

    The Guest Experience Assistant – Cabin Crew working on our vessels on the River Thames support the Company’s mission in creating amazing experiences for our guests by delivering a professional, polite and proactive service throughout their journey as well as helping the Bridge Crew in routine and emergency situations, evacuation, firefighting, first aid, recovery of man overboard and any other safety matters.

    ABOUT THE Company

    City Cruises UK is part of the City Experiences division of the Hornblower Group, a global leader in world-class experiences and transportation services. We operate public dining and sightseeing cruises as well as private charters for corporate events, birthday parties, weddings, or other special occasions across London, Poole and York.

    MAIN Responsibilities
  • Greet and welcome guests onboard our vessels in a polite and courteous manner at all times ensure a clean, comfortable and safe environment facilitate an “at seat service” to guests which includes Food, Drink & Retail service enhancing the guest experience,
  • Proactively offer Audio guides to guests who would like commentary in their own language (chosen)
  • Provide exceptional hospitality to guests and coworkers ensuring that the highest level of customer care is shown at all times to leave an unforgettable experience and memories in our passengers
  • Adhere to all Health and Safety requirements in accordance with the company’s Safety Management System (SMS), ensuring the safety of passengers is protected at all times
  • Participate in routine safety drills to prepare for major incidents
  • Manage visitor flow, especially when large groups of passengers are on-board the vessel
  • Actively promote our local and global products and services, selling drinks, snacks and attraction tickets and upselling Meal Deals

    **Post holders will be required to serve alcohol and must therefore be over 18**

    WHAT WE GIVE YOU IN Return
  • Starting salary of £9.50 per hour up to £10.00 per hour plus commission
  • Earn while you work incentive scheme which will see you taking home a percentage of daily sales and increasing your annual salary by an average of £1,000 pro-rata for full time hours.
  • A generous food & drink allowance whilst working onboard our vessels.
  • Shift Pattern to give you a work/life balance.
  • Branded Uniform
  • 23 days holiday per year based on full time equivalent
  • Company Sick Pay of 5 days per year
  • Company Pension
  • A range of store and attraction discounts
  • Company discounts of products and services offered by the Company
  • Cycle to work scheme

    Job Types: Full-time, Permanent, Fixed term contract, Temporary contract

    Salary: £9.50-£10.00 per hour

    Additional pay:
  • Commission pay
  • Tips
    Schedule:
  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Monday to Friday
  • Weekend availability

    Ability to SE16 4TU: reliably commute or plan to relocate before starting work (preferred)
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    Example 3

    Private Jet Cabin Crew | London, UK

    Salary 60,000 – 80,000 GBP Gross per year

    PHS Job 2141

    Our clients, an Asian family with two children with are looking for a cabin crew for their private jet usually located in London, UK. We are looking for a person with a sweet and outgoing personality who is flexible and free to travel up to 4-5 times per week.

    We are looking for experienced flight attendants with at least three years of experience working for airlines. However, you will be trained to meet the core values and operational procedures on the job. In addition, the principals are open to candidates with a minimum of three years of experience in a 5
  • Hotel.

    It is a great job for someone who enjoys travelling as the jet is usually based in London but you will have a chance to spend your time in Sri Lanka or Singapore etc.

    The Position Type:Full Time, Permanent
    Salary: 60,000 – 80,000 GBP Gross per year, depending on the candidate’s experience (Calculate your salary)

    Bonuses: one calendar month vacation, tickets back to a home country once per year,
    Working Day:up to 4-5 flights per week and up to 4-5 flight hours ( half an hour break )

    Location:London, UK

    Language: fluent English

    Accommodation: provided a shared apartment with private bedroom and bathroom or 5
  • Hotel when travelling

    Starting date: ASAP

    Requirements:

    · At least 3 years of experience working for airlines or in a 5
  • Hotel.

    · Yacht experience will be a plus

    · DBS check

    · Well dressed, well groomed

    · Flexible

    · Attention to details, focused on the hight level service

    If you are personally interested in the vacancy or are aware of another potential candidate who may be interested in such a vacancy, please apply via the website.

    Job Type: Permanent

    Salary: £60,000.00-£80,000.00 per year

    Experience:
  • cabin crew: 3 years 3 years (preferred)
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    What does Cabin Crew do?

    Cabin Crew are responsible for the safety, welfare and comfort of air travel passengers. They possess the training to handle emergency and security situations, including administering first aid to injured or ill passengers. Cabin Crew also help passengers board the plane. They demonstrate safety procedures to passengers and check that all emergency equipment work properly. 

    Cabin Crews work shifts, which can be irregular at times. They are often required to work during weekends, public holidays, nights and early mornings, depending on the flight duration. Cabin Crew usually work 30 to 40 hours per week.

    Cabin Crew skills and qualifications

    A successful Cabin Crew candidate will have various prerequisite skills and qualifications needed to perform duties and responsibilities effectively. These include:

    • Excellent interpersonal skills
    • Good communication skills, including fluency in English and knowledge of other major languages
    • Ability to stand for extended periods while maintaining a cheerful appearance
    • Ability to remain calm during emergencies
    • Assertiveness and the ability to remain courteous while dealing with difficult passengers
    • Tactful behaviour and diplomacy
    • Excellent fitness and general health, including the ability to swim in water with a minimum depth of 25 metres
    • Excellent vision and hearing

    Cabin Crew experience requirements

    A strong foundation in customer service, sales, travel and tourism are essential requirements for Cabin Crews. Experience in the hotel industry, catering and nursing is also beneficial for this role. Employers also prefer candidates with experience in a position that requires excellent communication and teamwork.

    Cabin Crew education and training requirements

    Cabin Crew members require only a certificate or vocational training to qualify for employment. Employers accept candidates with qualifications in travel and tourism, such as the Level 2 Certificate in Air Cabin Crew. Some employers recruit Flight Attendants through a Cabin Crew advanced apprenticeship which requires 12 months of on-the-job training. Airlines can also employ candidates with good customer service skills if they have relevant GCSEs, including English and maths. Some airlines prefer candidates with training or interests in hospitality management, travel, leisure and tourism management and languages.

    Cabin Crew salary expectations

    According to Indeed Salaries, the average salary for Crew Cabin candidates in the UK is  £19, 447 per year. The actual salary may depend on the employer, location, experience, job duties and responsibilities and education. 

    Job description samples for similar positions

    Here are job description samples for similar positions if you are not looking to employ Cabin Crew:

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    Cabin Crew job description FAQs

    What qualities make a good Cabin Crew member?

    An outstanding Cabin Crew member should possess a positive attitude and be empathetic to passengers. They should also be patient and handle every condition with composure, regardless of passengers’ temperament. The best Cabin Crew members are highly adaptable and always have a smile on their face, even when being assertive. They are well dressed, well-spoken and professional. Cabin Crew members are attentive and good at solving problems quickly. 

    How can you make your Cabin Crew job description stand out?

    To create a Cabin Crew job description that will stand out, include the essential details candidates need to apply for the role. Mention specific skills, experiences and qualifications required for the position, such as first aid skills and proficiency in certain languages. Describe your organisation’s mission and values and how Cabin Crews play an essential role in delivering the best experience to your passengers. Discuss the workload, mentioning the shifts and hours candidates will work per week. You can also mention employment benefits, such as paid holidays to popular destinations. 

    Who does a Cabin Crew member report to?

    Cabin Crew members can report to the Cabin Crew Supervisor, Senior Flight Attendants, the Marketing Manager or the Customer Service Manager.

    What is the difference between Cabin Crew and a Flight Attendant?

    The Cabin Crew involves all the staff who work as a team while Flight Attendants have distinct functions during flights. However, Flight Attendants make up part of the Cabin Crew of commercial airline flights.

    Job Description Examples

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