Care Coordinator Job Description: Top Duties and Qualifications

A Care Coordinator, or Patient Care Coordinator works with both patients and Healthcare Professionals to ensure seamless, organised and effective care. Their primary duties include rearranging care plans when problems arise, visiting patients to monitor the care provided and working with the care team to assess the treatment. 

Build a Job Description

Care Coordinator duties and responsibilities 

A Care Coordinator may work in nursing care facilities, speciality care centres, clinics, dental offices, physicians’ offices and hospitals. Their duties and responsibilities vary widely depending on the medical facility in which they work, but their main duties and responsibilities can include:

  • Ensuring that the staff deliver high-quality and personalised care to patients 
  • Managing budgets and ensuring the financial effectiveness of medical care settings 
  • Recruiting, training and supervising staff and communicating the needs of patients to Medical Staff 
  • Ensuring health and safety compliance 
  • Liaising with local community organisations and maintaining good relationships with stakeholders 
  • Ensuring that all activities such as personal care and medication administration meet the required standards
  • Preparing reports related to the progress of patients
  • Planning and utilising resources and staying updated with the clinical knowledge to ensure that patients receive the best care 
Build a Job Description

Care Coordinator Job Description Examples:

What does a Care Coordinator do? 

The primary role of a Care Coordinator is to advocate for patients to make sure they get high-quality care. They perform a range of administrative tasks, such as entering patient data, answering phone calls and scheduling patient visits. The role involves a significant amount of communication with patients, their family members and various Healthcare Professionals. The Care Coordinator synthesises information from these people, such as patient needs and healthcare goals, in a way that’s useful and helpful to the patient and Healthcare Professionals. 

Care Coordinator skills and qualifications 

A successful Care Coordinator candidate will have  a range of various prerequisite skills and qualifications that typically include:

  • Excellent interpersonal skills and the ability to interact well with different kinds of people 
  • Excellent verbal and written communication skills and the ability to prepare comprehensive reports 
  • Passion for helping people and providing personalised care
  • Strong leadership and management skills and the ability to motivate others 
  • In-depth understanding of the organisation’s policies and medical regulations 
  • Ability to maintain a high level of confidentiality and respect for patients 
  • Proficiency with computers and Microsoft office tools such as Word, PowerPoint and Excel 
  • Strong analytical skills and the ability to handle multiple tasks at a time 

Care Coordinator experience requirements 

Many employers typically require Care Coordinators to have prior experience working in a clinical or administrative role. Candidates who have experience working as a Financial Clerk, Care Assistant or Health Information Technician can also qualify for the position. Some employers prefer candidates with working experience in care homes, NHS trusts, local authorities or charities and voluntary sector organisations.  

Care Coordinator education and training requirements 

Care Coordinators must have at least a bachelor’s degree in social work, medicine, health care administration or business administration to qualify for the role. Some employers may prefer candidates with a master’s degree in nursing, medical management or business management. Candidates must possess a Social Worker licence or certifications through outlets such as the Professional Association of Healthcare Office Management. 

Care Coordinator salary expectations 

According to Indeed Salaries, the average salary of a Care Coordinator in the UK is £22,480 per year. Their actual salary varies depending on their experience, level of education, geographical location and the company. 

Job description samples for similar positions

If a Care Coordinator job description sample is not what you’re looking for, here are other job description samples that may fit your needs:

Ready to Hire? Build a Job Description

Care Coordinator job description FAQs

What's the difference between a Care Coordinator and a Care Manager?

The main difference between the two roles is that a Care Manager gives advice and provides information about the range of options available in their locality for patient care and services, while the Care Coordinator works with and guides medical professionals to enhance patient care. 

What makes a good Care Coordinator job description?

This describes the company culture, reputation and financial success. It also demonstrates how your company and the position stands out from all the rest. It details the requirements that are essential to the role and provides information about remuneration, work hours, education opportunities, interesting coworkers, perks and anything else candidates will find interesting.

Who does a Care Coordinator report to?

The Care Coordinator reports to the Registered Manager. 

What should you look for in a Care Coordinator CV?

Look for the candidate’s relevant skills and experience. The candidate must have worked in similar medical facilities as your organisation and performed similar tasks. The CV must be well-organised and well-written, containing information on at least two pages. 

Job Description Examples

No search results found