What does a Care Coordinator do?
The primary role of a Care Coordinator is to advocate for patients to make sure they get high-quality care. They perform a range of administrative tasks, such as entering patient data, answering phone calls and scheduling patient visits. The role involves a significant amount of communication with patients, their family members and various Healthcare Professionals. The Care Coordinator synthesises information from these people, such as patient needs and healthcare goals, in a way that’s useful and helpful to the patient and Healthcare Professionals.
Care Coordinator skills and qualifications
A successful Care Coordinator candidate will have a range of various prerequisite skills and qualifications that typically include:
- Excellent interpersonal skills and the ability to interact well with different kinds of people
- Excellent verbal and written communication skills and the ability to prepare comprehensive reports
- Passion for helping people and providing personalised care
- Strong leadership and management skills and the ability to motivate others
- In-depth understanding of the organisation’s policies and medical regulations
- Ability to maintain a high level of confidentiality and respect for patients
- Proficiency with computers and Microsoft office tools such as Word, PowerPoint and Excel
- Strong analytical skills and the ability to handle multiple tasks at a time
Care Coordinator experience requirements
Many employers typically require Care Coordinators to have prior experience working in a clinical or administrative role. Candidates who have experience working as a Financial Clerk, Care Assistant or Health Information Technician can also qualify for the position. Some employers prefer candidates with working experience in care homes, NHS trusts, local authorities or charities and voluntary sector organisations.
Care Coordinator education and training requirements
Care Coordinators must have at least a bachelor’s degree in social work, medicine, health care administration or business administration to qualify for the role. Some employers may prefer candidates with a master’s degree in nursing, medical management or business management. Candidates must possess a Social Worker licence or certifications through outlets such as the Professional Association of Healthcare Office Management.
Care Coordinator salary expectations
According to Indeed Salaries, the average salary of a Care Coordinator in the UK is £22,480 per year. Their actual salary varies depending on their experience, level of education, geographical location and the company.
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