What does a Cashier do?
A Cashier works in a retail store or supermarket and serves the customers by scanning items and taking payments. Excellent customer service is key, as Cashiers must work competently and quickly to prevent lengthy queues from forming in the store.
A Cashier must also provide exceptional customer service beyond dealing with payments. They often have to work at the general customer service desk, restock shelves or help customers find the pricing for items. A Cashier is usually the point of reference for a customer in a store and must be prepared to help any customer that needs it.
Cashier skills and qualifications
A successful Cashier candidate will have various prerequisite skills for the duties that include working quickly under pressure while maintaining a professional attitude. Other skills needed are:
- Good attention to detail
- Excellent verbal communication
- Maths knowledge
- Patience and an ability to remain calm
- Excellent customer service skills
- Ability to handle criticism
- Strong organisational skills
- Ability to problem solve
Cashier experience requirements
A Cashier is an entry-level job and may be a young person’s first experience in the workforce. Most companies do not require extensive amounts of education, or experience for this position. If the candidate doesn’t have any previous experience in this specific role, basic experience with customer service and being able to handle cash can suffice.
Cashier education and training requirements
Many employers ask for GCSE passes at grades 9 to 4 in maths and English. Jobs through a retailer intermediate apprenticeship may also be available to people. Many employers seek a candidate that has taken college courses like Level 1 Certificate in Skills for Retail, or Level 2 Certificate in Retail Knowledge. Most stores don’t have set requirements for this position, although general experience with serving customers and handling cash is helpful.
Cashier salary expectations
According to Indeed Salaries, the average salary for a Cashier is £9.11 per hour. Cashiers are generally given 40 hours a week and might be expected to work on bank holidays and weekends. The starting salary may differ and is dependent on experience, location and company.
Job description samples for similar positions
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