Commercial Manager Job Description: Top Duties and Qualifications

A Commercial Manager, or Business Development Manager, is responsible for growing a profitable portfolio of customers for a company. Their duties include negotiating and overseeing contracts, pursuing new business opportunities and leading a company’s sales and marketing strategies.


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Commercial Manager duties and responsibilities

The duties and responsibilities of Commercial Managers vary from one company to another, but some of the typical day-to-day tasks of the job include:

  • Bringing in new business from existing and new clients
  • Reviewing and developing operational processes to improve performance and maximise growth
  • Managing daily operations 
  • Working together with relevant departments to develop accurate and consistent bids
  • Establishing sales targets and ensuring that a company meets these
  • Managing risk assessments for new initiatives
  • Overseeing and developing cross-functional teams
  • Staying aware of the latest trends and developments and representing a company at industry events
  • Assisting with product planning


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Commercial Manager Job Description Examples:


Example 1

Additional Information: The role is fixed term (0.8 FTE) from mid-July 2021 to mid-April 2022 (nine months maternity cover). NTU is a great place to work. We value all our staff because we know that it takes a strong and diverse workforce to maintain the kind of success we have achieved. Our award-winning research attracts international acclaim and we are proud of our strategic partnerships. This is all down to the ability of our people to shape, create and innovate, wherever they work with us. Our rise up the league tables, alongside a number of prestigious national awards, demonstrates the potential that forging excellent partnerships and harnessing the talents of our people can bring. Join us in our mission to become a university of the future. Knowledge Exchange (KE) is fundamental to our 2020-2025 strategy, University, reimagined. Our ambition is to be a widely acknowledged force for good in economic, social and cultural development. The Commercial Team sit within the KE department and provide clients with opportunities to engage with NTU on a commercial basis (consultancy, training, IP and more) as well as providing our colleagues with the support to deliver commercial projects successfully. An opportunity has arisen for an experienced professional who will report into the Head of Commercial Services and will lead the management of projects. We are looking for an enthusiastic, positive individual with experience of working closely in partnership with commercial clients. The post holder will join a dynamic team both in terms of those in the immediate KE department as well as commercially-focussed colleagues across the wider University. Please submit a full CV and a covering letter addressing your suitability for the role outlined in the Role Description explaining how your knowledge, skills and experience match the requirements identified in the Person Specification. Closing date – 21 June 2021 Interview dates – 30 June and 1 July 2021 If you have any specific queries in relation to this position, please contact: Paul Condliffe, IP Manager: NTU prides itself on being an inclusive employer. We value and celebrate equality in opportunities, and we welcome applications from people who reflect the diversity of our communities. This role is open to non-UK/Irish applicants subject to current UK Visas and Immigration (UKVI) rules. Please ensure that you have the appropriate right to work in the UK for this role and consult the Home Office website for further information. We’re proud of how far we’ve come. With a shared vision, we are a community of more than 4,000 colleagues, all committed to our goal of becoming ‘the university of the future’. Do you have the passion to help us to go even further? [website] Please note that is role is exempt from the Rehabilitation of Offenders Act and successful applicants are required to declare all unspent conditional cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020).

Example 2

The opportunity The role will be supporting a variety of rail infrastructure projects and frameworks. As a commercial manager, you will be responsible for the management of commercial aspects of the business area including supporting pre-contract and operations, managing commercial risk and opportunity, ensuring the accuracy of forecasts and that all commercial reporting procedures are adhered to. Supporting the delivery of projects providing pre-award, procurement and post-award contract administration support, monitoring compliance with contract obligations and driving value from the supply chain. Provision of a "cradle to grave" commercial function for all work packages making up the commission. Your responsibilities will include: Managing and building relationships with suppliers, monitoring and reporting their performance and compliance. Preparing recommendations for interim payments to suppliers in accordance with contract requirements and produce payment certificates for sign off by the appropriate project manager. Providing post contract award commercial services for both 'goods' and 'services' up to and including final account. Maintaining financial impact assessments for instructed change. Negotiating on financial impacts of compensation events with suppliers. Maintaining the project data sets to achieve consistency, accuracy and alignment. Assisting cost and expenditure planning/benchmarking (including the completion of data capture analysis (DCA) sheets) in accordance with the client process. Supporting cost management, trending estimating and forecasting to the project. Evaluating cost performance data and provide relevant input for monthly performance reports. Supporting the management of budget and spend profiles continually identifying ways to improve cost performance. Managing the impact of inflation currencies and exchanges into forecasting and aligned with tracking indices. Carrying out a cost impact analysis of proposed changes to scope/schedule. Assisting project managers in the preparation of cost reports and analysis on a work breakdown structure/activity basis, identifying areas of learning and any recommendations for efficiency improvement. About you You have a degree in quantity surveying or other commercially related discipline and a professional member of RICS. You have experience in administering all forms of contract. You have an understanding of value management and programme development and monitoring, ensuring delivery against key milestone targets. You have good negotiating skills with the ability to secure the required outcomes when dealing with people who are process led and not contracted into the project. You have excellent interpersonal skills in creating and maintaining relationships, able to converse with clients and peers to the director level. You are digitally savvy, can build lasting client relationships and provide support to teams within a commercial environment. You will have commercial management experience within the rail sector and be hungry to grow your career and enjoy the opportunities Mace has to offer.

Example 3

*The Company* Ambrey is a maritime security services specialist. Established in 2010 to create a security company that was more dynamic and creative than most traditional security firms, we have a fresh approach that puts the client’s needs first. With over 150 permanent staff and 7 global office locations, we are the market leader in providing safety, security, marine and risk management services to the Shipping, Oil & Gas, and Offshore industries. *The Role* This position, based in Hereford, is for a full-time Commercial Co-ordinator (CCo) for Ambrey’s Commercial Team. The CCo will work with the company Commercial Team and have responsibility for assisting in all aspects of maritime transits. The post will report to the Regional Manager. *Responsibilities * * Assist in proactively managing the Service Delivery mailbox. * Clear understanding of client and supplier responsibilities. * Establish and maintain a thorough understanding of all of the Commercial teams clients’ needs and requirements. * Be involved in the planning and management of maritime transits. * Assist in the coordination of all transits under the direction of the Commercial Managers. * Ability to network and establish relationships with clients and organisations. * Have a thorough understanding of the cost and pricing model for a transit so as to ensure the maximisation of profit on every transit. * Ensure compliance and adherence to timelines with all industry codes, client KPIs, schedules, internal procedures and updates. * Ability to proactively support Commercial Managers delivering on the administrative requirement for each transit to include, but not limited to: * Quotations * Flag State Approvals * Guardcon Contracts and Annex’s * Orders * Platform Summary * Vessel tracking and research * Client research * Undertake any other task which the Commercial Management team deems reasonable from a management perspective. *Qualifications and Skills * * High levels of initiative and self-motivation. * Have good judgement and decision making skills, with an understanding of the impact on stakeholders. * Strong multi-tasking skills, with the ability to coordinate activities, facilitate unit goals and manage resource requirements. * Excellent interpersonal and verbal/written communication skills, with internal and external stakeholders. * Excellent IT skills covering the Microsoft Office Suite. * Strong administration skills, with the ability to assist in numerous projects simultaneously while meeting exacting deadlines. * Ability to work under pressure during emergency situations. * Ability to analyse, evaluate and recommend new operational systems, policies and procedures to improve best practice. * Previous experience within the maritime services sector in a commercial or operational co-ordination/administration role. * Experience of using a SONAR7 system, desirable. *Terms and conditions* * Salary: £18,000 per annum, an increase to £18,500 once passing probation successfully. Quick career progression opportunities available within a salary range of £21,500 to £25,000. * Annual Leave: 25 days per annum, plus public holidays * Working hours: 08:30am to 17:30pm, Monday to Friday * Job type: Full-time, permanent * Benefits: Referral Bonus, Eye Care, Discount Card, Techscheme, Cyclescheme, Discounted Gym Membership, Wellness & Fitness, Employee Assistance, Pension, Enhanced Maternity and Paternity Pay. And much more! *Our Vision* To be the trusted global provider of safety, security, marine and risk management solutions. *Our Values - The Ambrey Way* *Accountable-* “Safety first” is our promise, it is the Ambrey way and we don’t compromise on compliance. *Moral- *We pride ourselves on doing the right thing and delivering on our promises with integrity. *Bold-* We value those who strive to master new things. We never stop learning, improving, and pursuing the highest quality. *Reliable-* We always deliver. To us this means being dependable, responsive, and agile in everything we do. It is our spirit. We innovate, explore, create, and elevate. We have fun and celebrate while working hard. *You, Me & Us-* We know teamwork produces the best results for our clients. We are respectful, inclusive, empowering, and compassionate. _The Job Description for this post will be subject to routine review and revision in order to meet the developmental requirements of the company. __The post holder may be required to undertake additional appropriate duties as directed and required. _ Job Types: Full-time, Permanent Salary: £18,000.00 per year Schedule: * 8 hour shift * Monday to Friday * Overtime

What does a Commercial Manager do?

Commercial Managers aim to broaden the market share of a company by identifying business opportunities, such as new partnerships, markets or mergers. They typically collaborate with various business units and teams within a company to drive business development. This may include working together with an executive team to develop strategies or helping Product Managers promote and develop existing solutions. They also work alongside a company’s sales and marketing teams to create new development opportunities and establish a company’s brand.


Commercial Manager skills and qualifications

 Commercial Managers should have the ability to develop and maintain effective relationships either with customers, suppliers, senior management or other teams in a company. They should have excellent interpersonal and communication skills. They must have the ability to listen to the needs and requirements of various stakeholders and be able to effectively verbalise their own ideas. A successful Commercial Manager will have various prerequisite skills and qualifications that typically include:

  • Strong leadership skills to guide and motivate teams
  • Excellent organisational skills to balance and prioritise their workload and meet deadlines
  • Excellent customer service skills to grow a company’s client base
  • Knowledge of project management and risk management
  • Solid financial skills, including financial reporting abilities 
  • Strong marketing development skills to successfully introduce new products into the mainstream
  • Knowledge of laws and regulations and industry trends
  • Strong strategic and negotiation skills to make sound commercial decisions 


Commercial Manager experience requirements

Commercial Managers typically need previous experience in a managerial position. Previous experience in sales and marketing is also helpful. They must also have in-depth knowledge of various business functions, including business development, financial management of projects and customer management. Depending on the position, candidates may need to show experience in risk management, creating successful bids, overseeing projects from inception to completion, managing cross-functional teams and driving operational business metrics. Some positions may also require industry-specific experience.


Commercial Manager education and training requirements

Although it’s not a requirement, many Commercial Managers hold a bachelor’s degree in business development, business management, business administration or a related field. Candidates can gain a deeper knowledge of business fundamentals and learn how to successfully collaborate with stakeholders and coworkers colleagues by obtaining a master’s degree in business administration. There are also several professional qualifications in this field that candidates can pursue. The Managing & Marketing Sales Association (MAMSA), for instance, offers a certificate or diploma in marketing strategy and management.


Commercial Manager salary expectations

According to Indeed Salaries, the average salary of a Commercial Manager in the UK is £51,426 per year. This figure varies depending on several factors, including the employer, experience and geographical location. 


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Commercial Manager job description FAQs


What are the hours of a Commercial Manager?

Commercial Managers typically work regular weekday business hours. However, the job does require working overtime during busier periods, such as when developing bids or closing projects.


What's the difference between Project Managers and Commercial Managers?

Commercial Managers have a more senior position in a company than Project Managers and their scope of duties is much broader. Project Managers work in a project office and focus solely on closing projects within scope, time and budget. Although part of a Commercial Manager’s work involves ensuring that projects are profitable, their main focus is business development.


What makes a good Commercial Manager job description?

To craft an effective Commercial Manager job description, make sure to strike a balance between providing the necessary detail and keeping the document concise. In this way, you’ll attract the best candidates for the job.

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