Dental Practice Manager Job Description: Top Duties and Qualifications

A Dental Practice Manager, or Dental Office Manager, is responsible for overseeing the business side of a dental practice to ensure that the business runs smoothly. Their primary duties include recruiting and supervising administrative personnel, managing a records database and processing payroll instructions. 

 

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Dental Practice Manager duties and responsibilities

A Dental Practice Manager’s duties revolve around general office and business management, human resource management, safety management and facility management. Therefore, a successful Dental Practice Manager fulfils the following duties and responsibilities:

  • Creating duty rotas for Dentists and other staff of the practice
  • Scheduling and confirming dental appointments
  • Filling and maintaining patient medical records
  • Hiring, training and supervising administrative support staff
  • Maintaining a stock list of drugs, stationery and office equipment
  • Managing a record of prescriptions
  • Organising building maintenance, security and cleaning services
  • Ensuring that the practice meets legal, health and safety and other regulatory guidelines

 

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Dental Practice Manager Job Description Examples:

 

Example 1

***** Award Winning Dental Care****

We are family dental practice, located in a cottage located on Epping High Street that has been severing local residents for years.

We are a small team providing, yet affordable, NHS and Private Dental Care.

Currently offering a position for a part time or full time Practice Manager.

Employment Duties:

  • Take responsibilities for the management of the practice in the key areas of finance, personnel, health and Safety, stock control and clinical governance,
  • Follow practice policies and procedures and to monitor the staff and help them to follow policies and procedures,
  • Promote, establish and maintain productive working relationship with all members of the dental team,
  • Liaise with the principal on all matters concerning finance, administration, pay and service conditions,
  • Supervise all staff in the practice to include the following:

    -Training

    -Punctuality

    -Uniforms and appearance

    -Pay

    -Sickness and other leave

    -Customer Service

    Key management task

    Finance

  • Work with the principal to ensure the efficient and effective management of the practice,
  • Ensure adherence and monitor performance against the business plan
  • Maintain financial information and provide suitable audit and financial reporting system,

    Job Type: Permanent

    Salary: £23,000.00-£40,000.00 per hour shift
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    Example 2

    Dental Store Manager £32,000 - £40,000 per annum

    Smmmile is an established private aesthetic dentistry group operating across the UK. We are opening our latest clinic in Nottingham where we will be focused on transforming smiles with Invisalign and cosmetic treatments Smmmile operates as a Diamond Invisalign provider.

    Our new Nottingham clinic is located in the heart of the city where we operate an exciting new concept focused on providing the ultimate patient experience in a modern, luxury boutique surrounding.

    We are looking for an experienced practice manager who can lead and inspire the teamto deliver outstanding clinical and customer service excellence. This business has great plans to grow further, so is looking to recruit ambitious individuals who can share in the success. You will have the exciting opportunity to project manage the store during site development, help to recruit and train your team

    You will directly manage your team of professional clinicians, nurses, receptionists and support staff. You will also be responsible for marketing, audit and financial processes, which must be completed to CQC standards. Must have full working knowledge of CQC, GDC, Clinical governance, compliance and guidelines and as part of the role will required to register as CQC Registered Manager.

    Your key responsibilities will include:

    HR and team management, ensure staff comply with policies and procedures. Be responsible that all procedures and processes are In place and are adhered to. All aspects of CQC and store safety including regular audits and risk assessment and to maintain GDC principles. Ensure the store appearance is kept to a high standard recruit develop and motivate the team using effective management skills . . As the Practice Manager you will be responsible for driving performance by delivering objectives relating to revenue targets, KPIs and cost management.

    The successful candidate will:

    · Have 3 years practice manager experience

    · GDC registration

    · CQC registered manager (preferred but not essential)

    · A strong leader with the ability to lead and inspire others

    · Ability to work in a fast-paced demanding dental retail environment

    · Have an enthusiastic flexible attitude

    · Passionate about patient care

    · Experience in marketing

    · Be able to max sales and profits and work within budgets

    · Creating an exciting and energetic atmosphere for patients and staff

    Please submit CV and dates/times that you would be available for an Interview.

    Job Types: Full-time, Permanent

    Salary: £32,000.00-£40,000.00 per year

    Additional pay:
  • Bonus scheme
  • Quarterly bonus
  • Yearly bonus
    Benefits:
  • Additional leave
  • Employee discount
  • Store discounts
    Schedule:
  • Monday to Friday

    Experience:
  • Dental Practice Management: 1 year Certificate (required)
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    What does a Dental Practice Manager do?

    A Dental Practice Manager runs the business side of a dental practice to ensure that the practice functions efficiently and meets its financial targets. They ensure that members of staff are well organised and able to provide patients with a high quality of care. They schedule and chair staff meetings to ensure that operational guidelines are established and followed.  Dental Practice Managers make sure that the business adheres to government regulations. They may also provide reception support to patients. 

     

    Dental Practice Manager skills and qualifications

    A Dental Practice Manager needs a combination of office management skills, administrative skills and customer service skills to be able to perform their duties effectively. Here’s a list of the top skills and qualifications required of a Dental Practice Manager:

    • Business management skills
    • Excellent grasp of the English language
    • Strong communication skills
    • Team management skills
    • Knowledge of dental healthcare principles
    • Conflict management skills
    • Attention to detail and thoroughness
    • Good interpersonal skills

     

    Dental Practice Manager experience requirements

    Dental Practice Managers need to have at least two years’ experience working in a similar position. Previous experience working in a healthcare setting as an Office Assistant could be useful. In addition, prior experience as a Dental Nurse may be a plus but is not compulsory. A strong background in business management, human resource management and customer service can be useful. Other experience requirements vary based on the specific practice. 

    Mid-level Dental Practice Managers typically have three to five years of experience, while senior-level Dental Practice Managers require over five years of experience. 

     

    Dental Practice Manager education and training requirements

    Generally, there are no formal education requirements for Dental Practice Manager. However, a degree in b usiness management or business administration would be useful. Possible training requirements include a certificate in health service administration and a Level 3 Diploma in Medical Administration. Some employers require a Level 3 Certificate in Medical Terminology and Level 5 Certificate in Primary Care and Health Management. 

    Part-time courses such as the Practice Managers Vocational Training Scheme may also be considered. Dental Practice Managers may also need to complete courses offered by the Association of Dental Administrators and Managers (ADAM). This includes the Dental Business Academy Practice Manager course. 

     

    Dental Practice Manager salary expectations

    According to Indeed Salaries, Dental Practice Managers in the United Kingdom earn an average of £34,496 per year. This figure varies depending on several factors, including the Dental Practice Manager’s level of experience, educational qualifications, the hiring company, geographical location, among other factors.

     

    Job description samples for similar positions

    If a Dental Practice Manager job description is not quite what you’re looking for, here are other job description samples that may fit your needs:

     

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    Dental Practice Manager job description FAQs

     

    What is the difference between a Dental Practice Manager and a Dental Assistant?

    A Dental Assistant provides direct support to Dentists in a dental practice, while a Dental Practice Manager handles business management. The Dental Assistant is responsible for laying out dental instruments in preparation for dental procedures and handing the instrument to the Dentist during the procedure. They also give patients dental care advice. Dental Practice Managers are not involved in the process of offering dental care.

     

    Who reports to Dental Practice Manager?

    Front office and administrative staff in a dental clinic report to the Dental Practice Manager. These include Dental Assistants, Secretaries and Receptionists. 

     

    What should I look out for in a Dental Practice Manager's CV?

    When hiring for a Dental Practice Manager position, look out for experience, skills and qualifications and educational training matching the job description requirements. Take note of unique achievements, awards and other unique information that make the candidate stand out. Dental Practice Managers would benefit from experience working in a dental clinic or similar health setting as a Nurse, so take note of candidates with that experience. 

    Job Description Examples

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