Driver Job Description: Top Duties and Qualifications

A Driver, also known as a Delivery Driver, is a person that delivers goods. Their main duties include collecting goods from a shop, warehouse or collection point, packing these into the delivery vehicle and then safely delivering the products to clients.

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Driver duties and responsibilities

The primary duty of Drivers is to drive safely to their destination. They are also often expected to perform the following duties including:

  • Collecting stock or goods from a collection point and ensuring that all customer orders are complete
  • Packing the goods in the delivery vehicle in an organised manner that matches the order in which the deliveries will be made
  • Planning the shortest and best routes to clients by taking factors like roadblocks and traffic into consideration
  • Using GPS navigation apps and knowledge of the area to deliver packages to customers on time
  • Doing regular maintenance checks on delivery vans and informing management of any issues
  • Driving in inclement weather such as snow
  • Delivering products that are in good condition to clients
  • Interacting with clients in a friendly and professional manner
  • Unloading packages at the destination and getting clients to sign the necessary paperwork
  • Updating route, mileage and delivery logs


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Driver Job Description Examples:


Example 1

We are looking for a HVG Class 2 Hiab operator (ideally class 1) to join our team. All of our lifting team are confident and capable of operating HIAB / Fassi / or similar and lifting, loading and moving ALL of the following; * cabins * containers * generators / HVAC * machinery * abnormal loads * wide loads * unbalanced loads * pillars, poles, metal structures etc * Familiar with double stacking containers and cabins - so a fear of heights is not ideal! * Hook lifting experience is essential ( grab lifting alone will not be enough experience for our requirement) * ADR would be a bonus We can offer full uniform, 20 days holiday plus all bank holidays. Early starts, some later and occasional over nights and weekends on rota (at enhanced rates) will be expected - so you must be flexible and willing to spend some nights in the cab when required. You will have a reasonable geographical knowledge of the UK and have worked as a professional HIAB operator driver. It's not just about the driving, [website] we expect all of our team to be personable, well presented and focused on providing the best possible customer service at all times. Attention to detail, relevant experience will help make your application stand out. Ideally you'll have experience of working within the regulations for FORS and hold full CPC. We provide regular training updates and courses for all of our drivers. Job Type: Full-time Job Types: Full-time, Permanent Salary: £10.00-£13.00 per hour Schedule: * Day shift Experience: * Driving a Goods Vehicle: 4 years (preferred) * driving: 4 years (preferred) * Driver CPC (preferred) Work remotely: * No

Example 2

If you love giving excellent customer service, then we have the perfect role for you! Here at Arriva we are one of the biggest transport companies in Europe. We are at the heart of our community offering services to get you and other passengers from A to B. We are currently recruiting for both Trainee and Experienced Bus Drivers out of our Harlow depot to become part of our supportive team and deliver great customer service in the local area. If you want to be at the centre of this then Arriva may just be the company for you. Don’t worry if you have never driven a bus before as we can train you, so if you are in a similar role or are looking for a change in career then apply now. What Arriva can offer you Competitive pay rates dependant on location Minimum of 37 hours of work each week with potential overtime available Uniforms will be provided Arriva Workplace Pension Fantastic career opportunities Being part of a supportive team Additional Employee Benefits Free bus travel Full route learning will also be provided Training Process Training will be given to obtain a PCV license by our qualified driving instructors Additional training will be provided at your allocated garage after you have obtained your PCV license Training will include vehicle familiarisation, route learning, ticket machines, customer care, policies and procedures Full CPC training will also be provided What we look for You will need to be passionate about giving excellent customer service and love working with a variety of different people living and working in your local area; whilst being able to stay calm under pressure. We are looking for candidates who are prepared to work a variety of different shift patterns which will include weekend work. What we need from you Minimum of 18 years of age (DVLA Regulations) Driving License Holder for a minimum of 12 months 6 points or less on your driving license Passed fit for a PCV medical No drink driving conviction in the last 10 years If this sounds like a position for you or somebody you know then click on the apply button below. Benefits: Free local bus travel for you and your family (rules and conditions apply). We'll provide you with a free uniform to look smart on the job. Enjoy discounts with major retailers through Arriva's employee benefits portal, The Village. Chancengleichheit und selbstbestimmte Teilhabe Schwerbehinderter und Gleichgestellter sowie eine respektvolle Zusammenarbeit sind innerhalb des DB Konzerns fest verankerte Grundsätze. Deshalb werden Bewerber bei gleicher Eignung bei bevorzugt berücksichtigt.

Example 3

We're recruiting for experienced LGV (C+E) drivers based at our Selkirk depot. A flexible approach is essential with hours including early starts, overnights and overtime available. Applicants should have: - LGV (C+E) licence - Proven experience in a similar position (minimum 2 years Class 1 experience) - CPC and digital tacho card - ADR qualifications an advantage - Professional and presentable approach Main duties include collections and deliveries to and from various sites around the UK and completing basic paperwork. We operate a modern fleet of vehicles and drivers are given their own dedicated vehicle. Full PPE and uniform is provided. please send your CV to

Example 4

Waste Collection LGV Drivers £12.21 per hour Calne Temporary Are you looking for your next driving role? Are you physically fit and an effective team player? If so, we want to hear from you! Our client is looking to recruit Class 2 LGV Drivers on a temporary basis to join their collection team based in Calne. Candidates must be physically fit to carry out manual handling activities. Drive the Recycling Vehicles for the collection of recycled domestic waste Responsible for the associated vehicle safety checks, operation and crew Working on a two-week round rotation, ensuring all kerbside collections are made in line with the companies SLA's To assist loaders in the removal of waste or recyclate, where and when appropriate Dealing with customers and the public at large The successful candidate will ideally have a clean Class 2 licence, relevant experience, be a conscientious hard-working team player with good communication and basic administration skills. Experience within waste transport or recycling operations would be a distinct advantage, and a driving assessment forms part of the recruitment process. Full PPE, training and a health and safety induction will be provided. Basic hours are Monday to Thursday 06:45 to 15:15 and Friday 06:45 to 14:45 There will also be a requirement to work Bank Holidays. CMD Recruitment endeavour to respond to all applicants via email or phone to inform you of the outcome of your application.

What does a Driver do?

Drivers can work for many different types of companies, including wholesalers, couriers, supermarkets, launderettes and online retailers. Depending on the type of business, Drivers could deliver anything including furniture, plants, food, books, household and electrical items. They make sure the customer’s goods arrive at their destination on time and in good condition. They usually work long hours and the job may be physically taxing.


Driver skills and qualifications

Apart from having to be skilled and experienced Drivers, these professionals need good interpersonal skills, as the job involves working with people on a regular basis. In addition to interacting with other staff members and management, Drivers come into direct contact with clients during their daily duties and will need to act professionally at all times. A successful Driver candidate will have various prerequisite skills and qualifications including:

  • An ability to concentration ensuring road safety
  • Knowledge of the area to know which back roads to take when necessary
  • A clean driving record and a U.K. Driver’s licence
  • Good customer skills to keep clients happy and retain them
  • Being able to work well independently
  • The ability to remain calm under pressure, for instance, when driving in inclement weather conditions
  • Basic knowledge of computers, handheld devices and relevant electronic applications
  • Good communication skills to follow instructions, work with colleagues and deal with clients
  • Good eyesight and depending on the type of goods they’ll be working with, enough physical stamina and strength to pick up heavy packages of up to 70 pounds plus bending and twisting


Driver experience requirements

Drivers mostly need a few years of driving experience and must have an immaculate driving record. Depending on the employer and type of job, Drivers may also need a certain amount of professional driving experience and may need experience in driving specific types of vehicles. Previous experience in logistics will be advantageous.


Driver education and training requirements

There are no fixed education or training requirements for Drivers. However, they will need a valid U.K. Driver’s licence and employers may also require a few GCSEs, such as English and maths. As delivery Drivers, in general, don’t drive vehicles that are larger than 3,500 kilograms, they only need a standard U.K. category B Driver’s licence. Those who want to drive heavier vehicles will need to upgrade to a category C Driver’s licence. Although it’s not a requirement, candidates could complete an intermediate apprenticeship with a delivery company, which normally takes around 12 months to complete.


Driver salary expectations

According to Indeed Salaries, the average salary for Drivers is £127 per day. Senior Drivers with more extensive experience earn on average around £29,323 per year. However, salaries will vary depending on variables like the work environment, employer and location.


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Driver job description FAQs


Does a Driver need a Driver Certificate of Professional Competence (CPC)?

Delivery Drivers who drive vehicles that weigh less than 3,500 kilograms don’t need this qualification. However, heavy goods vehicle Drivers do need a CPC card and also have to take 35 hours of training every five years to remain qualified.


What is the minimum age limit of this occupation?

Candidates can, theoretically, apply for Driver positions as soon as they are licenced to drive. In the U.K., the minimum age to go for a Driver’s licence test is 17 years old. However, candidates younger than 21 may find it difficult to find the necessary insurance, as insurers and underwriters view younger and inexperienced Drivers as a risk.


What hours do Drivers work?

In general, Drivers work between 44 to 46 hours per week, some may be in the evenings, over weekends and on bank holidays. By law, Drivers may not be on the road for more than 10 hours per day, and this maximum amount of days this total can be driven is twice a week. For the rest of the week, a nine-hour limit will apply.

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