Driver Job Description: Top Duties and Qualifications

A Driver, also known as a Delivery Driver, is a person that delivers goods. Their main duties include collecting goods from a shop, warehouse or collection point, packing these into the delivery vehicle and then safely delivering the products to clients.

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Driver duties and responsibilities

The primary duty of Drivers is to drive safely to their destination. They are also often expected to perform the following duties including:

  • Collecting stock or goods from a collection point and ensuring that all customer orders are complete
  • Packing the goods in the delivery vehicle in an organised manner that matches the order in which the deliveries will be made
  • Planning the shortest and best routes to clients by taking factors like roadblocks and traffic into consideration
  • Using GPS navigation apps and knowledge of the area to deliver packages to customers on time
  • Doing regular maintenance checks on delivery vans and informing management of any issues
  • Driving in inclement weather such as snow
  • Delivering products that are in good condition to clients
  • Interacting with clients in a friendly and professional manner
  • Unloading packages at the destination and getting clients to sign the necessary paperwork
  • Updating route, mileage and delivery logs

 

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What does a Driver do?

Drivers can work for many different types of companies, including wholesalers, couriers, supermarkets, launderettes and online retailers. Depending on the type of business, Drivers could deliver anything including furniture, plants, food, books, household and electrical items. They make sure the customer’s goods arrive at their destination on time and in good condition. They usually work long hours and the job may be physically taxing.

 

Driver skills and qualifications

Apart from having to be skilled and experienced Drivers, these professionals need good interpersonal skills, as the job involves working with people on a regular basis. In addition to interacting with other staff members and management, Drivers come into direct contact with clients during their daily duties and will need to act professionally at all times. A successful Driver candidate will have various prerequisite skills and qualifications including:

  • An ability to concentration ensuring road safety
  • Knowledge of the area to know which back roads to take when necessary
  • A clean driving record and a U.K. Driver’s licence
  • Good customer skills to keep clients happy and retain them
  • Being able to work well independently
  • The ability to remain calm under pressure, for instance, when driving in inclement weather conditions
  • Basic knowledge of computers, handheld devices and relevant electronic applications
  • Good communication skills to follow instructions, work with colleagues and deal with clients
  • Good eyesight and depending on the type of goods they’ll be working with, enough physical stamina and strength to pick up heavy packages of up to 70 pounds plus bending and twisting

 

Driver experience requirements

Drivers mostly need a few years of driving experience and must have an immaculate driving record. Depending on the employer and type of job, Drivers may also need a certain amount of professional driving experience and may need experience in driving specific types of vehicles. Previous experience in logistics will be advantageous.

 

Driver education and training requirements

There are no fixed education or training requirements for Drivers. However, they will need a valid U.K. Driver’s licence and employers may also require a few GCSEs, such as English and maths. As delivery Drivers, in general, don’t drive vehicles that are larger than 3,500 kilograms, they only need a standard U.K. category B Driver’s licence. Those who want to drive heavier vehicles will need to upgrade to a category C Driver’s licence. Although it’s not a requirement, candidates could complete an intermediate apprenticeship with a delivery company, which normally takes around 12 months to complete.

 

Driver salary expectations

According to Indeed Salaries, the average salary for Drivers is £127 per day. Senior Drivers with more extensive experience earn on average around £29,323 per year. However, salaries will vary depending on variables like the work environment, employer and location.

 

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Driver job description FAQs

 

Does a Driver need a Driver Certificate of Professional Competence (CPC)?

Delivery Drivers who drive vehicles that weigh less than 3,500 kilograms don’t need this qualification. However, heavy goods vehicle Drivers do need a CPC card and also have to take 35 hours of training every five years to remain qualified.

 

What is the minimum age limit of this occupation?

Candidates can, theoretically, apply for Driver positions as soon as they are licenced to drive. In the U.K., the minimum age to go for a Driver’s licence test is 17 years old. However, candidates younger than 21 may find it difficult to find the necessary insurance, as insurers and underwriters view younger and inexperienced Drivers as a risk.

 

What hours do Drivers work?

In general, Drivers work between 44 to 46 hours per week, some may be in the evenings, over weekends and on bank holidays. By law, Drivers may not be on the road for more than 10 hours per day, and this maximum amount of days this total can be driven is twice a week. For the rest of the week, a nine-hour limit will apply.

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