What does a Head Cashier do?
Head Cashiers play a vital role in many retail companies. They work with Store Managers and other Cashiers to provide excellent service to customers visiting the store. In addition, Head Cashiers prepare a schedule for all Cashiers and maintain a detailed awareness of every item’s location within the store. They also answer customer questions about products. In some cases, they make reservations, prepare takeout orders, weigh produce and bulk foods. In many companies, a Head Cashier meets with the store’s management regularly to discuss issues and concerns. Head Cashiers typically work indoors and stand for extended periods of time.
Head Cashier skills and qualifications
A successful Head Cashiers candidate will have various prerequisite skills and qualifications to perform their duties effectively, these typically include:
- Computer skills
- Solid accounting and maths skills
- Leadership, supervisory and teamwork skills
- Customer service and interpersonal skills
- Attention to detail and ability to multitask
- In-depth knowledge of various products
- Ability to spot shoplifters and scan entrance and exit doors
- Interpersonal skills
Head Cashier experience requirements
Head Cashiers must have at least one year of experience working as a Cashier. They must also have experience working with cash registers and other point-of-sale terminals and devices. Much of the training for this position happens on the job, within more entry-level Cashier roles. Depending on the company and the scope of the responsibilities, employers may prefer candidates who have prior leadership experience.
Head Cashier education and training requirements
A Head Cashier position typically requires a General Certificate of Secondary Education (GCSE) or equivalent. For greater upward mobility in the role, some companies require candidates to obtain a Higher National Diploma (HND) or a certificate in retail management from an accredited community college.
Head Cashier salary expectations
According to Indeed Salaries, the average salary of a Head Cashier in the UK is £9.18 per hour. This figure varies depending on factors, including the company, Head Cashier’s experience and geographical location.
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