Healthcare Assistant Job Description: Top Duties and Qualifications

A Healthcare Assistant, or HCA cares for patients in a hospital, residential care facility or a patient’s home. Their duties include assisting patients with daily activities, checking vital signs and assisting nursing staff when necessary.


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Healthcare Assistant duties and responsibilities

Healthcare Assistants must be well versed in a number of care and medical techniques. They must be informed about the most recent care techniques available and always be looking for ways to improve their skills and knowledge. Some common duties and responsibilities include:

  • Assisting with daily living activities such as eating, showering and using the toilet
  • Utilising equipment to move patients when necessary 
  • Helping tidy the patient’s home or room
  • Taking the patient’s vital signs such as blood pressure and temperature
  • Talking to patients and reassuring them
  • Attending meetings with other healthcare professionals
  • Assisting nurses and other staff when needed
  • Adhering to professional standards
  • Delivering reports to Case Managers and reviewing any important changes in the patient’s condition


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Healthcare Assistant Job Description Examples:


Example 1

£9.50-£12.50 per hour Full-time or Part-time, Permanent Job Overview: Are you a kind-hearted, caring and motivated individual? Do you want to learn what it means to truly care for someone? Would you like the opportunity to help people live their life to the fullest and be as independent as possible? Then 4life Healthcare Services needs you! We are a family-run home care agency, who work together to provide all our clients with outstanding, personalised care. We currently have Day or Nightshift Healthcare Assistant roles available in Canterbury, Faversham and the surrounding areas. This position requires caring for vulnerable adults within their own homes or within community healthcare settings. Job and Role To follow custom-made client care & support plans To administer medication (full training provided) To assist with food shopping and preparing of foods/liquids To use manual handling equipment safely & correctly (full training provided) To be punctual & presentable at all times To be friendly and polite to our clients at all times Knowledge, Education & Skills: You must be a caring and kind-hearted individual This role requires written communication therefore you must be able to read and write in English, or have translation device to assist you You must understand the need for strict confidentiality Additional Requirements: Previous care work experience is desirable but not essential as full training will be provided A full clean driving licence and use of a car is preferred but not essential. You must be available to work weekend shifts Our Benefits: Flexible working hours based around your availability Full training provided to all staff Continuous opportunities for learning and development Fully funded NVQ levels 2, 3 and 5 Free company uniform provided (please specify whether day or night shift on your application)

Example 2

Healthcare Assistant – Outpatients Location – HCA UK Sydney Street 102 Sydney St, Chelsea, London SW3 6NR This is a full-time role working 37.5hrs per week Monday – Friday working internal rotation shifts to cover 8am – [website] Salary: £22,000 - £27,000 (dependent on experience) plus 4% shift enhancement & Benefits (pension, health cover, flexible benefits and excellent career development) About the Role As the Healthcare Assistant, under the direction of the registered nurse, you will carry out observations, investigations and basic treatments as required. You will also oversee chaperoning of patients and assisting medical staff with day to day duties. Please note, you will be required to rotate across The Lister Hospital and our other satellite sites (Chelsea Outpatient Centre and Lister at Sydney Street). Duties & Responsibilities Greet patients, visitors, consultants and staff in a professional and welcoming manner. Assist with patient care requirements under the supervision of a registered nurse. Assess patient’s condition through basic measurements. Maintain stock control and careful use of equipment Ensuring patient comfort, dignity and privacy are maintained at all times and are specific to the patients’ needs. Chaperoning patients and required equipment as necessary for appointments and clinic. Ensure strict confidentiality is applied to all clients and staff, ensuring need to know basis is applied at all times. Communicate care to patients, their family and/or carers using appropriate language and rationale Assists the registered nurse with appropriate clinical documentation Reports any concerns to the trained nurse in charge of the patient Decontamination of instruments and clinical equipment Skills & Experience Phlebotomy for this role is essential Previous Healthcare Assistant experience within a hospital setting is essential Healthcare Assistant experience within Outpatients is desirable NVQ in Health and Social Care is desirable About HCA: HCA Healthcare UK – The World’s largest private hospital group; providing award winning acute and complex care. The Lister Hospital and its outpatient centres are in the heart of Chelsea and have consistently provided care and treatment in London for over 30 years. We offer access to leading consultants from London's top teaching hospitals and contemporary treatment, with several highly specialised units including fertility, and cardiology. With 57 beds across three floors, we offer a specialised service, bespoke to our patient’s needs. Our six-bed critical care unit provides dedicated specialised care to seriously ill patients with a range of surgical or medical conditions. #LI-AS1

Example 3

*Health Care Assistant - Right At Home* *Right at Home *is a multi-award-winning, UK-wide homecare company with a professional, can-do approach. Our care delivery is friendly and caring, and we are committed to making a valuable difference to our Clients every day. Practical experience is not necessary as we will teach you everything that you need to know. To us, it is more important that you are a caring and kind person with a genuine desire to help and support our lovely Clients. If this sounds like you, then you already have the skills that make a great Health Care Assistant! *As a Health Care Assistant, your daily tasks will typically include: * * Shopping and lighter household chores * Companionship * Helping clients get dressed and ready for the day * Personal care * Medication By becoming a Health Care Assistant, you are supporting our Clients to live a happier and more fulfilled life as well as helping their families have peace of mind knowing that their loved one is in the best hands. *If you are looking for a role that offers: * * Paid training (Induction, refreshers and e-learning) * Competitive hourly pay rates * Plenty of job satisfaction * Flexible working patterns * Paid mileage * An employer that values and supports you * Paid team meetings * Pension and Refer-a-Friend schemes *Then becoming a Health Care Assistant with Right at Home is the right career choice for you!* Our only requirements are that: * You *must* live locally * You *must* be a car owner with a full driving licence If you would like to join a company that really makes a difference to people’s lives, we would love to hear from you, so apply now and we will be in touch shortly to arrange an interview! Job Types: Full-time, Part-time Salary: £10.00-£13.00 per hour * YOU MUST BE ABLE TO DRIVE - Driving Licence (required)

What does a Healthcare Assistant do?

A Healthcare Assistant’s main concerns and responsibilities revolve around the well-being of the patients assigned to them. This can include helping patients with everyday activities like using the bathroom or taking medication along with checking their vital signs and documenting their progress. They monitor a patient’s progress and report their findings to the nursing staff and the patient’s family. 


Healthcare Assistant skills and qualifications

Healthcare Assistants must be able to show empathy and understanding to the many patients they care for. A successful Healthcare Assistant will have various prerequisite skills and qualifications that include: 

  • Patience and the ability to remain calm in stressful situations
  • Ability to handle multiple tasks safely and efficiently
  • Clear verbal communication skills to explain sensitive information
  • Excellent customer service skills
  • The ability to work well with their hands
  • Capability to accept criticism
  • The ability to work well with others


Healthcare Assistant experience requirements

All applicants must have the ability to provide care and comfort to their patients. Applicants should be able to demonstrate this through their previous job or voluntary experiences in a healthcare setting, or in a personal care role. Applicants who attended college will have hands-on experience through work placement programmes. If this is an entry-level position where no experience is required, make sure applicants understand the responsibilities and safety involved with providing personal assistance to patients. 


Healthcare Assistant education and training requirements

Organisations prefer job seekers to have completed either a Level 2 Certificate in Work Preparation for Health and Social Care, Level 2 Diploma in Health and Social Care or Level 3 National Extended Diploma in Health and Social Care. Some applicants will have also completed an intermediate apprenticeship as a Healthcare Support Worker. Exceptional applicants are members of the Royal College of Nursing where they were able to receive additional training and professional development courses. 


Healthcare Assistant salary expectations

According to Indeed Salaries, the average salary for a Healthcare Assistant is £10.57 per hour in the UK. Salary may be dependent on experience, location and company.


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Healthcare Assistant job description FAQs


Who does a Healthcare Assistant report to?

A Healthcare Assistant is able to perform their daily tasks with little oversight but must be able to report to the nursing staff about the status of a patient. They may have to update their Nursing Manager daily through electronic charts, or on a weekly basis during general meetings. A Healthcare Assistant must be able to handle and organise numerous patients’ records so that they are clearly accessible by the nursing staff when required. A Healthcare Assistant may also be tasked with reporting a patient’s progress to the patient’s family.


What is the difference between a Healthcare Assistant and a Support Worker?

The two positions are quite similar and have overlapping areas of responsibility. The main difference is the daily working environment. A Healthcare Assistant usually works in an NHS setting and is employed by a hospital. A Support Worker usually works in a patient’s home or residential care facility and may be employed by the patient’s family. The responsibilities are generally the same, although a Healthcare Assistant may be called upon to help the nursing staff more frequently, depending on the hospital. 


How can you make your Healthcare Assistant job description stand out?

Focus on the overall working environment that the applicant will experience, such as highlighting support they will receive from fellow Assistants and managerial staff. List competitive elements including family-friendly benefits, pension contributions, salary, cycle to work programmes and anything else that emphasises the unique benefits of the organisation. Also, mention any resources provided to help employees advance professionally through external courses and training. Some Healthcare Assistant employees may want to gain experience and training with patients before becoming a Licensed Practical Nurse. 

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