Housekeeper Job Description: Top Duties and Qualifications

A Housekeeper organises homes, health care facilities and hotels to ensure that rooms remain clean, safe and tidy for guests. In addition to assigning duties to cleaners and room attendants, they check rooms to ensure that they meet the required hospitality standards. 


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Housekeeper duties and responsibilities

Housekeepers ensure that a home, hotel or a care facility stays clean and organised. They work long hours and oversee junior staff. A typical workday for a Housekeeper may include the following duties:

  • Assigning cleaning tasks to staff and other organisational duties
  • Supervising cleaners and room attendants
  • Recording missing or damaged items and arranging for the item’s repair or replacements
  • Meeting with clients to discuss their expectations and taking care of the signing of the company’s contract 
  • Recruiting and training new household or hotel staff
  • Responding to customer complaints or enquiries immediately and reporting any problems to the supervisor
  • Wiping and polishing furniture and fixtures
  • Vacuuming, dusting, mopping, cleaning windows and scouring bathrooms 
  • Maintaining an inventory of household items, uniforms, equipment and furniture
  • Notifying homeowners of any accidents or problems while rendering service
  • Establishing and maintaining standard operating procedures for cleaning and organising the home or facility
  • Cleaning and disinfecting equipment at the end of their shift


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Housekeeper Job Description Examples:


Example 1

We are currently seeking a Housekeeper to work 18 hours per week which will include working every other weekend at our lovely Care home in Fareham, Hampshire. Attention to detail is required to ensure the home provides a high standard of hygiene throughout, in order to minimise risk of infection. We offer: - * Work place pension scheme. * We provide training _(on-line and in-house)_ * Company annual leave allowance is 5.6 weeks per year · To implement regular and thorough cleaning programmes and to keep accurate records of same · To promote Health and Safety · To work in a safe and tidy manner reporting any repairs or maintenance needed within the Home · To work as part of a team · To be aware of the Home’s Policies and to carry them out · To be aware of the need to promote the Control of Infection · To carry out COSHH regulations and instructions according to the data information · To help with laundry duties · To respect the Residents property · To be polite, caring and understanding of the Residents · To be hospitable and courteous to any Visitors to the Home · To be aware of the need for confidentiality · To behave in a professional and orderly manner · To be aware of the need to report to the Manager any issues of safety throughout the Home whether it be the fabric of the home or in relation to the clients well being · To document accurately and clearly all records of work Part-time hours: 18 per week Job Types: Part-time, Permanent Salary: £8.91 per hour Work remotely: * No

Example 2

*Housekeeping Team Member* Here at Greene King Inns, every guest wants a great night’s sleep- That’s only made possible by our hardworking and passionate housekeeping teams. You are at the heart of making sure that every guest can feel comfortable and relax while they stay with us. We want someone who is enthusiastic and will enjoy the job and keep our rooms at a high standard. You’ll need to: * Have great communications skills and be confident engaging with our guest and team. * Be committed to working in a physically challenging, deadline driven environment. * Have a keen eye for detail and be highly organised. * A passion for delivering an amazing experience to our guests. * You’ll be working to tight deadlines keeping our rooms spotless and our public areas are clean and tidy, all to our high brand standards. * Control linen and work safely with required chemicals. * Engage with guests and team to ensure that all our guests feel comfortable and relaxed while they stay with us. *Working With Greene King* We’re proud to have a diverse and inclusive culture where everyone is welcome and truly feels able to be themselves. Our aim is to continue to attract, and welcome, a diverse range of applicants from all walks of life to help improve and develop our team every day. As a Team Member, not only will you get the opportunity to build a career with us, you’ll also enjoy a range of great benefits. We offer 50% discount whilst at work, 33% off whilst you're not and 25% off for all your friends and family! We don't need experience - just a can do attitude, we can teach you everything else! So if you want to join a great team in an award winning company - come and work somewhere awesome! Other Benefits: On Site Parking Discounted food Employee discount Flexible schedule within business needs Reference ID: Housekeeper Contract length: 4-6 months Part-time hours: 8-25 per week Job Types: Full-time, Part-time, Contract Salary: £7.50-£9.50 per hour Benefits: * Discounted or free food * Employee discount * Flexible schedule * On-site parking Schedule: * 10 hour shift * 8 hour shift * Day shift * Monday to Friday * Weekends COVID-19 considerations: We've been working hard behind the scenes at Greene King to make sure that when we reopen our pubs, we make them as safe as possible, whilst also following the latest government guidelines. [website] Ability to * Chalfont Saint Giles HP8 4LP (preferred) Experience: * housekeeping: 1 year (preferred) Work remotely: * No

What does a Housekeeper do?

The primary duty of a Housekeeper is to maintain cleanliness and tidiness in line with a homeowner’s expectations or a hotel’s requirements. Besides ensuring clean and comfortable spaces, they also prepare work rosters and assign duties to cleaners and room attendants. Housekeepers also inspect rooms to ensure that they meet the required housekeeping standards. While carrying out inspections, they record faults or damages and report them or arrange for repairs.


Housekeeper skills and qualifications

A successful Housekeeper candidate will have various prerequisite skills needed for their role. These skills and responsibilities include: 

  • Domestic or commercial cleaning experience
  • Firm grasp of general cleaning methods and techniques
  • Proficient use of different types of cleaning equipment
  • Should be physically fit to work long hours
  • Willingness to maintain confidentiality 
  • Highly meticulous and organised
  • Awareness of health and safety requirements
  • Good interpersonal skills
  • Positive and professional attitude


Housekeeper experience requirements

A Housekeepers’ role requires the candidate to be diligent and meticulous. They need to spot and clean areas that hold and hide dust and dirt. This position is for someone with a strong stamina. The right candidate is physically fit to walk, practices cleanliness, oversee other duties for extended periods and is still able to move heavy items or walk up and down the staircase while on a shift. A top Housekeeper must also be a good time manager, should be able to quickly prepare rooms for incoming guests and maintaining uniform standards across the facility.


Housekeeper education and training requirements

While formal training isn’t necessary for Housekeepers, it’s good to ensure candidates have a General Certificate of Secondary Education (GCSE) along with excellent writing and numerical skills at the very least. A British Institute of Cleaning Science (BICS) cleaning qualification is usually more desirable. Most people start working as apprentices in public places, hotels and healthcare facilities to gain hands-on experience making beds and looking after guest areas.


Housekeeper salary expectations

According to Indeed Salaries, the average salary of a housekeeper is  £9.17 per hour  with a typical tenure of one year. Some people work overtime to boost their incomes. Salary varies depending on the employer, location and experience. Employers usually provide meals on duty, free parking and uniform.


Job description samples for similar positions

Need help writing a job description for another related role? Use the job samples below to create compelling descriptions for a vacant position in your facility or hotel.


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Housekeeper job description FAQs

What are the top qualities you should look for in a Housekeeper?

A good Housekeeper has to be trustworthy, meaning that you can entrust them to clean and organise every room in your home, hotel or facility unsupervised. They must also pay close attention, follow your housekeeping instructions, manage time well and be flexible enough to handle the laundry, trash rubbish and any odd jobs.


What should you look for in a Housekeeper's resume?

When perusing a candidate’s CV look for a summary of the housekeeping skills and experience. Check if they have provided a cover letter explaining why they want the job and see if they have listed their achievements. A successful applicant must be able to tie their skills to the duties and responsibilities of the position and demonstrate how their skills can illustrate both cleanliness and good organisational skills.


What is the difference between a Housekeeper and a Janitor? Caretaker

A Housekeeper is in charge of maintaining residential areas like houses, hotel rooms and apartments. They perform household duties such as laundry, making beds and general maintenance. On the other hand, the Caretaker takes care of cleanliness in public areas like schools, hospitals, sporting facilities or shopping malls. They empty rubbish, wash walls and windows and clean up spillage, among other things.


How can you make your Housekeeper job description stand out?

Start by writing a proper job title for the role. Then you can provide background information about your company or facility, followed by a concise job description, list of duties, skills, qualifications and the expected salary. Finish with a strong call to action that nudges applicants to submit their applications.

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